Business Details
14 Years
experience
Emergency
services
Your Trusted Partner for Staffing & Commercial Cleaning
Founded in 2012, Service 1st has established itself as a trusted partner in staffing and commercial cleaning solutions for the hospitality and medical sectors. Our approach combines over a decade of industry expertise with a commitment to understanding the unique challenges of our clients' businesses. By managing staffing and cleaning needs with precision, we enable clients to focus on growth while achieving significant labor cost reductions. Our team prioritizes personalized service, maintaining high retention rates and offering flexible month-to-month agreements. With a proven track record of delivering 18-20% average savings per position, we combine big-company resources with the personalized attention of a family-owned business.Our financial stability and deep industry knowledge ensure reliable service tailored to evolving client needs. We invest in our employees through competitive wages, fostering a culture of dedication and excellence. From customized staffing solutions to comprehensive cleaning services, we treat every client asset as if it were our own. Our commitment extends beyond business through partnerships with charitable organizations, reflecting our core values of integrity and community impact.
Services
Staffing Solutions
Commercial Cleaning
Healthcare Cleaning
Hospitality Cleaning
Office Cleaning
Floor Care
Porter Services
Emergency Cleans
Janitorial Supplies
Fruit Fly Elimination
Details
- Year established: 2012
Highlights and features
- We offer 13+ years of specialized experience in hospitality and medical sector staffing.
- Our flexible hourly requirements adapt to your specific operational needs.
- High retention rates ensure consistent, dedicated workforce delivery.
- Month-to-month service agreements provide contractual flexibility without long-term commitments.
- We guarantee 18-20% average bottom-line savings per staffing position.
What people say
Personalized attention
Immediate improvement
Exceptional customer service
Cost savings
Dedicated workforce
Services
Staffing Solutions
We provide comprehensive staffing solutions tailored to hospitality and medical sectors. Our services include recruitment, placement, and management of staff to optimize operations while reducing labor costs by 18-20%. Clients benefit from flexible hour arrangements, high retention rates, and month-to-month agreements that adapt to changing business needs.
Commercial Cleaning
Our commercial cleaning services cater to offices, hotels, resorts, and medical facilities. We offer night cleaning crews, floor care specialists, and emergency cleaning solutions. Our HIPAA and OSHA-compliant healthcare cleaning ensures patient safety, while hospitality services maintain guest satisfaction through consistent, high-quality standards.
Healthcare Cleaning
Specialized healthcare cleaning services follow CHESP principles and comply with HIPAA, OSHA, and TJC regulations. We provide bloodborne pathogen control, infection prevention protocols, and customized cleaning plans for medical facilities. Our trained staff ensures patient safety while maintaining strict confidentiality and compliance standards.
Hospitality Cleaning
We deliver comprehensive night cleaning services for hotels, resorts, and country clubs. Our teams handle front-of-house public spaces, back-of-house kitchens, and staff areas while maintaining budgetary goals. Services include daily maintenance, major project support, and seasonal adaptations to ensure consistent guest experiences.
Emergency Cleans
Our emergency cleaning services address unexpected situations including water extraction, construction cleans, and pest infestations. We provide rapid response teams for commercial kitchens, restaurant exhaust systems, and remediation projects. The fruit fly elimination service uses specialized vapor technology for quick, effective pest control within 48-72 hours.
People
Mike Cardoso
President
Founder of Service 1st with 12 years of leadership in sales and business development. Graduated from UMASS Amherst with a BS in Environmental Design. Prioritizes honesty and integrity in operations while fostering employee growth opportunities.
Claire Gutierrez
Director of Finance & Operations
Manages financial operations with expertise in accounting and human resources. Joined Service1st in 2017 after seven years of experience in Mexico. Focuses on employee welfare and professional development while maintaining financial stability for business growth.
Alma Lorenzo
Operations Manager
Promoted from cleaner to operations manager through demonstrated leadership. Oversees daily cleaning operations and staff mentoring. Embodies company values through career growth opportunities and commitment to quality service delivery.
Damian Lorenzo
Operations Manager
Progressed from cleaner to supervisor to operations manager. Applies creative problem-solving to client challenges while mentoring staff. Balances operational expertise with innovative approaches to maintain service excellence across client accounts.
Maria Luna
Tempe Staffing Office Manager
Advanced from cleaner to office manager through dedication and performance. Manages Tempe staffing operations while upholding company values. Focuses on customer service excellence and professional development opportunities for team members.
Questions
What industries do you specialize in?
We specialize in hospitality (hotels, resorts, country clubs) and medical facilities, with additional expertise in office cleaning and commercial spaces.
How do you help reduce labor costs?
Our industry-leading $3.75/hr flat rate markup eliminates FTE expenses, delivering 18-20% average savings per position through efficient staffing models.
Do you offer flexible contract terms?
Yes, we provide month-to-month service agreements without long-term commitments, adapting to seasonal and changing business requirements.
Are your cleaning services compliant with health regulations?
Our healthcare cleaning meets HIPAA, OSHA, and TJC standards with specialized infection control protocols and certified staff training programs.
What emergency services are available?
We offer rapid response for water extraction, construction cleans, pest control (including fruit fly elimination), and restaurant exhaust cleaning services.
How do you ensure staff reliability?
Through competitive wages, comprehensive training, and careful placement processes that produce high retention rates and consistent service quality.
