Business Details
36 Years
experience
Emergency
services
Emergency Water Removal & Damage Restoration Experts in Charleston
Established in 1990, Prestige Restoration & Cleaning Services has built a reputation as a leader in water damage restoration and cleaning services across South Carolina. Our team pioneered the Thermal Energy System (TES) drying method, which drastically reduces drying times compared to traditional techniques. Certified by the Institute for Inspection, Cleaning, and Restoration Certification (IICRC), we maintain rigorous standards of expertise and reliability. Available 24/7 for emergencies, we serve Charleston, Mt. Pleasant, North Charleston, Summerville, and Goose Creek, offering solutions for water extraction, hardwood floor restoration, carpet cleaning, and more. Our commitment to transparency, timely service, and customer satisfaction has earned us trust in both residential and commercial sectors.We collaborate directly with insurance companies to streamline claims and prioritize client needs. With decades of combined experience, our certified technicians deliver results using advanced technology like infrared moisture detection. Our focus on quality extends to partnerships with industry leaders and adherence to ethical business practices. Whether addressing urgent water damage or routine cleaning, we treat every property with the care and attention it deserves. Our dedication to innovation and excellence ensures clients receive efficient, lasting solutions tailored to their specific needs.
Services
Water Extraction
Hardwood Floor Cleaning
Carpet Cleaning
Tile Cleaning
Oriental Rug Cleaning
Pet Odor Removal
Details
- Year established: 1990
Highlights and features
- We offer 24/7 availability for emergency water damage response.
- Our team uses patented Thermal Energy System (TES) drying technology.
- IICRC-certified technicians ensure industry-standard expertise.
- We provide immediate technician dispatch for urgent situations.
- Certified by CleanTrust for ethical business practices and quality.
Associations and certifications
- Institute for Inspection, Cleaning, and Restoration Certification (IICRC)
What people say
Amazing service
Brand new floors
Professional team
Saved money
Calm situation
Services
Water Extraction
Our water extraction service rapidly removes standing water using advanced truck-mounted systems and infrared detection technology. We address emergencies from leaks, storms, or plumbing failures, preventing mold growth and structural damage. Available 24/7, our IICRC-certified technicians assess damage, extract water, and initiate drying within minutes of contact, serving residential and commercial properties across the Charleston tri-county area.
Hardwood Floor Cleaning
Professional hardwood floor cleaning restores damaged or neglected surfaces to their original condition. Using specialized equipment, we remove moisture, dirt, and stains while preserving wood integrity. This service extends flooring lifespan by preventing erosion and costly replacements. Ideal for post-water-damage recovery or routine maintenance, our process includes drying, polishing, and protective treatments to maintain aesthetic and functional quality.
Carpet Cleaning
Our carpet cleaning service eliminates odors, stains, and allergens using high-temperature steam systems reaching 230F for maximum effectiveness. Certified technicians address pet accidents, water damage, or everyday wear, restoring carpets to like-new condition. The process includes soil extraction, sanitization, and optional ScotchGard protection, suitable for residential and commercial spaces requiring deep cleaning and maintenance.
Tile Cleaning
Tile and grout cleaning removes embedded dirt and bacteria from high-traffic areas like kitchens and bathrooms. Our equipment restores tile appearance while preserving sealant integrity. The service includes deep scrubbing, residue removal, and optional sealing to prevent future staining. Commercial clients, including schools and businesses, benefit from improved hygiene and extended flooring durability through regular professional maintenance.
Oriental Rug Cleaning
Specialized cleaning for oriental and area rugs removes deep-seated dirt and odors without damaging fibers. Using patented equipment and residue-free solutions, we preserve rug texture and color while extending longevity. The process includes inspection, soil extraction, and drying tailored to rug material. Ideal for post-water-damage recovery or routine care, ensuring valuable rugs maintain aesthetic and monetary value over time.
Questions
What areas do you serve for water damage restoration?
We serve Charleston, Mt. Pleasant, North Charleston, Summerville, and Goose Creek, covering the entire tri-county area for emergency and routine services.
Are your technicians certified for water damage restoration?
Yes, our team holds IICRC certification, ensuring adherence to industry standards for water extraction, drying, and property restoration processes.
How quickly can you respond to an emergency?
We guarantee immediate dispatch with technicians arriving within minutes of contact, available 24 hours a day, 7 days a week for urgent situations.
Do you work with insurance companies?
Yes, we collaborate directly with insurers to streamline claims processing, providing documentation and updates to minimize client administrative burdens.
What technology do you use for drying?
We utilize Thermal Energy System (TES) drying technology, which accelerates moisture removal from structures and contents compared to conventional air drying methods.
Can you restore water-damaged hardwood floors?
Yes, our specialized equipment and techniques effectively dry and restore hardwood floors, often preventing replacement while maintaining original appearance and integrity.
