Business Details
38 Years
experience
Emergency
services
Professional Carpet & Tile Cleaning Services Charlotte
Since 1988, Metro Steamway has served the greater Charlotte area as a trusted provider of professional carpet, rug, upholstery, and tile cleaning services. Our owner-operated business combines over 30 years of hands-on experience with industry-leading techniques, including hot water extraction and IICRC-certified methodologies, to deliver exceptional results. We prioritize customer satisfaction through personalized service, transparent communication, and a commitment to using advanced equipment and protective treatments like DuPont Teflon fabric protector.Our team, led by owner Brian Sniatecki, takes pride in addressing unique challenges such as pet odor removal and antique rug restoration, ensuring every client receives tailored solutions backed by decades of expertise. Recognized for reliability and technical proficiency, we emphasize ongoing education to maintain high standards and empower clients with proper care guidance.
Services
Carpet Cleaning
Rug Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Pet Odor Removal
Flood Restoration
Concrete Power Washing
Fabric Protection
Details
- Year established: 1988
Highlights and features
- We offer 30+ years of local experience in Charlotte with owner-led service.
- Our technicians are IICRC-certified in textiles and odor control.
- We provide 24/7 emergency water extraction and flood restoration.
- We use truck-mounted hot water extraction for deep, lasting clean.
- We guarantee satisfaction with transparent, no-hidden-fee pricing.
Associations and certifications
- IICRC
What people say
Professional and nice
Transformation surprises me
Prompt, thorough, courteous
Carpets look almost new
Trustworthy and reasonable
Services
Carpet Cleaning
Our truck-mounted hot water extraction method deeply cleans carpets, removing embedded dirt and allergens while preserving fiber integrity. Using industry-certified techniques, we restore appearance and extend lifespan. Regular professional cleaning prevents abrasive damage from trapped particles, maintaining manufacturer warranties and improving indoor air quality through thorough debris removal.
Rug Cleaning
Specializing in natural fiber rugs, we employ gentle yet effective cleaning processes in our dedicated rug spa facility. Our technicians handle delicate materials with care, removing stubborn stains while maintaining weave integrity. Pickup and delivery services ensure convenience for clients requiring specialized rug maintenance beyond standard carpet care.
Upholstery Cleaning
Hot water extraction removes deep-seated contaminants from upholstery without leaving residue, preserving fabric texture and color vibrancy. Our method ensures complete drying while eliminating allergens and odors. Protective treatments create barriers against future spills, maintaining furniture appearance and extending usable life between professional cleanings.
Tile & Grout Cleaning
High-pressure steam cleaning revitalizes ceramic tile and grout surfaces, removing years of built-up grime and discoloration. Our technicians manually agitate grout lines for complete soil removal while protecting surrounding materials. The process restores original aesthetics and improves hygiene in high-traffic areas like kitchens and bathrooms.
Flood Restoration
24/7 emergency response includes rapid water removal and structural drying to prevent mold growth and permanent damage. Industrial pumps and dehumidifiers extract moisture from carpets, subfloors, and walls. Our certified technicians document the process for insurance claims while prioritizing safety and minimizing property disruption.
People
Brian Sniatecki
Owner
IICRC-certified journeyman cleaner with 30+ years in the industry. Specializes in textiles, odor control, and stain removal. Leads all client interactions and service delivery.
Questions
Why use a professional carpet cleaner?
Professionals use industrial equipment and trained expertise to remove deep stains, protect fibers, and improve indoor air quality through thorough cleaning.
How often should carpets be cleaned?
Manufacturers recommend professional cleaning every 12-18 months, with high-traffic areas needing more frequent maintenance.
Do you handle pet odor removal?
Yes, our specialized method eliminates pet stains and neutralizes odors at the source for lasting freshness.
Are your cleaning products safe?
We use eco-conscious solutions and DuPont Teflon protectors that are safe for families and pets.
Do you offer emergency services?
Yes, we provide 24/7 water extraction and flood damage restoration to minimize property harm.
What areas do you serve?
We serve the greater Charlotte, NC area with residential and commercial cleaning solutions.
