Business Details
38 Years
experience
Emergency
services
Your Trusted Partner for Water Damage Restoration & Cleaning Services
Benchmark Restoration has been a trusted leader in the cleaning and restoration industry since 1988, serving Portland, Oregon, and Vancouver, Washington. Our team of IICRC-certified professionals brings over 35 years of combined experience to every project, utilizing eco-friendly Soilguard technology and advanced equipment to address water damage, mold remediation, and comprehensive cleaning needs. We prioritize minimizing disruption to clients' lives while delivering reliable, transparent service, as evidenced by our 1000+ 5-star reviews and certifications from industry-recognized organizations.Our commitment to excellence extends to insurance claim assistance, ensuring clients receive fair compensation, and our 100% satisfaction guarantee underscores our dedication to quality. With 24/7 emergency response capabilities, we stand ready to mitigate water damage within 65 minutes of contact, combining technical expertise with a client-centric approach to restore properties to pre-damage conditions.
Services
Water Damage Restoration
Carpet Cleaning
Mold Remediation
Pet Odor Removal
Insurance Claim Assistance
Area Rug Cleaning
Dryer Vent Cleaning
Sewage Cleanup
Pressure Washing
Content Restoration
Details
- Year established: 1988
Highlights and features
- We offer 35+ years of experience in water damage restoration and eco-friendly cleaning.
- Our IICRC-certified team responds to emergencies within 65 minutes.
- We use non-toxic Soilguard technology safe for families and pets.
- 100% satisfaction guarantee with free estimates and guaranteed results.
- Award-winning service with 1000+ 5-star reviews across Google and Yelp.
Associations and certifications
- IICRC
- Angie's List Super Service Award
What people say
Great job
Very professional
Quick to respond
Pricing very fair
10/10 would hire
Services
Water Damage Restoration
Our IICRC-certified technicians provide 24/7 emergency water extraction, structural drying, and mold prevention using industrial-grade pumps and dehumidifiers. We serve Portland and Vancouver homeowners, repairing damage from burst pipes, storm events, and sewage backups while prioritizing rapid response to minimize mold risks. Our process includes detailed documentation for insurance claims and guarantees restoration to pre-damage conditions.
Carpet Cleaning
Using eco-friendly Soilguard technology and our proprietary DrySteem system, we remove 85% more moisture for faster drying. Our 10-step process includes pH balancing, spot removal, and botanical disinfection to eliminate allergens, bacteria, and viruses while extending carpet lifespan. We offer same-day scheduling and free consultations for residential and commercial clients.
Mold Remediation
We address mold growth within 24-48 hours of water damage using non-toxic treatments that prevent regrowth. Our certified technicians contain affected areas, remove contaminated materials, and sanitize surfaces with BioCare solutions safe for sensitive individuals. Services include post-remediation air quality testing to ensure complete elimination of mold spores.
Pet Odor Removal
Our 4-stage process targets urine, oils, and bacteria at their source using plant-based sanitizers. We offer tailored solutions from topical treatments for minor odors ($125) to full subfloor restoration ($375), including free pickup/delivery for convenience. All treatments are asthma-friendly and come with a satisfaction guarantee.
Insurance Claim Assistance
We streamline the insurance process with detailed documentation, direct billing, and expert communication. Our team works with major carriers like Farmers Insurance to ensure fair compensation, handling all aspects from initial assessment to final approval without additional fees for clients.
People
Adam Vermilyea
Owner
Adam Vermilyea, a Pacific Northwest native, has led Benchmark through pre-pandemic growth and post-pandemic challenges since acquiring the business in 2010. He prioritizes community engagement, team development, and balancing family responsibilities with business leadership.
Carrie Vermilyea
Co-Owner
Carrie Vermilyea co-owns Benchmark with her husband Adam, raising their daughter in LaCenter, Washington. She supports the company's mission of creating a healthier future while maintaining family and spiritual balance.
Questions
How quickly should I act on water damage?
Immediately! Mold can develop within 24-48 hours. Call us for 24/7 emergency response.
Does insurance cover water damage restoration?
Most policies cover it. We assist with claims and direct billing to simplify the process.
What areas do you serve?
We serve Vancouver, WA; Portland, OR; and surrounding communities like Felida and Battle Ground.
How long does pet odor removal take?
Most services take 3-4 hours with drying completed in 1-3 hours using our rapid drying system.
Are your cleaning products safe for pets and children?
Yes, we use BioCare plant-based solutions that are non-toxic and safe for sensitive individuals.
Do you offer emergency services after hours?
Yes, our 24/7 emergency team responds within 65 minutes for water damage incidents.
