Business Details
45 Years
experience
Emergency
services
Your Trusted Partner for Carpet & Upholstery Cleaning in El Paso
Since 1981, Steam Wizard has been El Paso's premier provider of professional carpet, upholstery, and floor cleaning services. Our team of IICRC-certified technicians utilizes commercial-grade equipment and eco-friendly solutions to deliver deep, thorough cleans for residential and commercial properties. With over four decades of experience, we've perfected our five-step carpet cleaning process to ensure optimal results while maintaining fast drying times.Our commitment to quality extends to specialized services including pet odor removal, water extraction, and VLM commercial cleaning, all backed by a 100% satisfaction guarantee. We operate a fleet of fully equipped service vans to handle jobs of any size, from single rooms to entire buildings, with personalized service plans tailored to each client's unique needs.
Services
Carpet Cleaning
Upholstery Cleaning
Water Extraction
Tile & Grout Cleaning
Pet Odor Removal
Commercial Cleaning
Air Duct Cleaning
Hardwood Floor Cleaning
Area Rug Cleaning
Stain Treatment
Details
- Year established: 1981
Highlights and features
- 44 years of local experience with IICRC-certified technicians
- 24/7 emergency water extraction services available
- Eco-friendly, pet-safe cleaning solutions
- Customized cleaning plans for residential and commercial clients
- 100% satisfaction guarantee with free re-service
Associations and certifications
- IICRC
Services
Carpet Cleaning
Our IICRC-certified carpet cleaning uses a minimum 5-step process with commercial-grade equipment and eco-friendly detergents. We remove deep-set dirt, stains, and allergens while preserving carpet integrity. The hot water extraction method combined with speed drying ensures carpets dry within 2-4 hours, leaving fibers soft and residue-free. This service extends carpet lifespan while improving indoor air quality through thorough allergen removal.
Water Extraction
Available 24/7 for emergency water removal, our service follows IICRC standards for water damage mitigation. Using industrial pumps and extraction equipment, we remove standing water from homes and businesses. The process includes drying with air movers and dehumidifiers to prevent mold growth. We handle documentation for insurance claims and provide same-day response for flood emergencies across El Paso and surrounding areas.
Upholstery Cleaning
This deep-cleaning service targets sofas, chairs, and mattresses using specialized upholstery-safe solutions. Our process includes pre-vacuuming, spot treatment, and hot water extraction that removes embedded dirt and stains. The VLM (Very Low Moisture) method ensures quick drying within an hour, making furniture immediately usable. We handle delicate fabrics labeled 'dry-clean only' using low-moisture techniques that maintain fabric integrity while eliminating odors and allergens.
Pet Odor Removal
Our multi-level pet odor removal system addresses urine stains and lingering smells. Using UV light detection, we identify salt crystal deposits and apply enzyme-based treatments that break down odor-causing bacteria. The process includes surface treatment and deep extraction for complete odor elimination. We use pet-safe products that won't harm animals or damage flooring materials during the treatment process.
Commercial Cleaning
Designed for offices, hotels, and retail spaces, this service includes VLM cleaning for commercial carpets and hard surface maintenance. Our team creates customized cleaning plans that accommodate business hours, using equipment that minimizes downtime. The service extends to tile, VCT, LVP, and hardwood floors with options for regular maintenance or deep cleaning. Speed drying ensures commercial spaces return to operation quickly after service completion.
Questions
What payment methods do you accept?
We accept Visa, Mastercard, Discover, American Express, Google Pay, Apple Pay, cash, and checks through Square processing.
How often should carpets be professionally cleaned?
Residential carpets need cleaning every 6-12 months; commercial frequency depends on traffic. Tile cleaning recommended every 2-3 years with sealer.
What are your drying times?
Carpets dry in 2-4 hours with speed drying, tile dries in 30 minutes, or 3 hours if sealed with grout sealer.
Do you move furniture during cleaning?
We move sofas, chairs, and tables with 4-5" clearance. Cannot move heavy items like beds or bookshelves for liability reasons.
What cleaning certifications do your technicians hold?
All technicians are IICRC-certified in carpet and upholstery cleaning, following industry gold standards for professional results.
Do you offer any service guarantees?
Yes, we guarantee all work and will revisit at no cost until you're completely satisfied with the cleaning results.
