Exceeding Every Customer's Expectations
At Carsten Cleaning - Carpet & Upholstery, we are proud to be a family-owned and operated business that has been serving Snohomish County for over 30 years. Our story began in 1991, when Big John started the company with a vision to provide quality, reliability, and friendship to our customers. Since then, we have built a reputation for our expertise in low-moisture carpet cleaning, upholstery cleaning, and hard floor cleaning.
Our Services
At Carsten Cleaning, we offer a range of services designed to meet the unique needs of our customers. Our services include:
- Low-Moisture Carpet Cleaning: Our state-of-the-art system uses a fraction of the water typically used in hot water extraction, resulting in a much quicker drying process and helping to prevent wicking (spots below the carpet chasing moisture back up).
- Upholstery Cleaning: Our expert upholstery cleaning services ensure that your furniture looks its best, removing dirt, grime, and odors.
- Specialty Rug Cleaning: We understand the delicate nature of specialty rugs and take great care in cleaning them to maintain their original beauty and condition.
- Stain Treatment & Odor Elimination: We use the latest technology to remove stubborn stains and eliminate odors, leaving your carpets and upholstery smelling fresh and clean.
- Carpet Repair & Restretching: Our expert technicians can repair and restretch damaged carpets to extend their lifespan and maintain their appearance.
- Hard Floor Cleaning: We offer professional cleaning services for all types of hard floors, including hardwood, tile, and stone.
Our Philosophy
At Carsten Cleaning, we believe in building long-term relationships with our customers by providing exceptional service, using the latest technology, and maintaining the highest level of professionalism. Our team of certified professionals is dedicated to delivering the best results, and we take pride in our work to ensure that you are completely satisfied with our services.
Meet Our Team
L.J. (Little John) Carsten, the owner and operator of Carsten Cleaning, continues the legacy of his father, Big John, by providing the same level of quality, reliability, and friendship to our customers. With over a decade of experience, the ethics of his father, and continued growth in knowledge, equipment, and industry advancements, L.J. continues to progress beyond where John started.
Exceptional Customer Service and Cleaning Results
Carsten Cleaning has delivered outstanding results and exceeded customer expectations in every aspect. Multiple reviewers have praised the company's transparent pricing, punctual service, and professional demeanor. The cleaning services are thorough, efficient, and leave carpets and upholstery looking "like new" again.
Scope of Services
The company offers a range of services, including carpet cleaning, pet stain and odor removal, upholstery cleaning, and professional cleaning systems that allow carpets to dry quickly. They are also flexible and accommodating, able to work around customers' schedules and take extra effort to ensure satisfaction.
Highlights
Reviewers have highlighted the exceptional work ethic, strong customer service skills, and positive attitudes of the technicians. The company's low-moisture system is particularly praised for preventing stains from returning and reducing drying time. Additionally, customers appreciate the on-time arrivals, efficient work, and excellent results.
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