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1-800 Water Damage of Athens & East Gwinnett 1-800 Water Damage of Athens & East Gwinnett
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Business Details
24 Years
experience
Emergency
services
Open 24/7
always available
Trusted Water Damage Restoration Experts
At 1-800 WATER DAMAGE of Athens & East Gwinnett, our mission is to deliver expert restoration services to protect and restore your property. We specialize in addressing water damage, mold infestations, fire damage, and sewage issues with efficiency and care.

Our team is available 24/7 to respond to emergencies, providing swift and reliable service. Utilizing cutting-edge tools and certified techniques, we ensure a thorough and safe restoration process. We understand the stress and disruption property damage can cause, which is why we strive to make the experience as seamless as possible.

From water extraction to mold remediation, every service is tailored to meet your unique needs. Our knowledgeable team also assists with insurance claims, simplifying the process for our customers. With a focus on quality, safety, and customer satisfaction, we work diligently to restore your property and peace of mind.

Trust us for professional service delivered with integrity and dedication.
Services
Water Damage Restoration Mold Remediation Fire & Smoke Restoration Sewage Cleanup Biohazard Cleaning Odor Removal Commercial Restoration Emergency Services Carpet Cleaning Structural Drying
Served areas
  • Auburn, Grayson, Dacula, Lawrenceville, Athens, Bethlehem, Bishop, Bogart, Bostwick, Farmington, High Shoals, Statham, Watkinsville, Winder, Winterville
Details
  • Year established: 2002
  • Licensed
  • Insured
Highlights and features
  • 24/7 emergency restoration services for immediate assistance.
  • Comprehensive water and flood damage restoration solutions.
  • Expert fire and smoke damage cleanup and repair.
  • Specialized mold removal to safeguard health and property.
  • Professional sewage and biohazard cleanup services.
  • Full-service property restoration and reconstruction solutions.
Associations and certifications
  • IICRC
Payment methods
  • Cash, Checks, Debit cards, Credit cards, Financing available
What people say
Outstanding work Professional team Swift emergency response Compassionate support Effective mold removal
Website
Services
Water Damage Restoration
Our water damage restoration service addresses flooding, burst pipes, and leaks using advanced moisture detection and extraction equipment. Technicians work swiftly to remove standing water, dry affected areas, and prevent mold growth. We restore structural integrity while minimizing disruption for homeowners and businesses.
Mold Remediation
Professional mold remediation includes containment, removal, and prevention strategies. Our certified technicians use specialized equipment to eliminate mold at its source and restore indoor air quality. We address moisture issues to prevent recurrence while adhering to safety standards.
Fire & Smoke Restoration
Comprehensive fire damage restoration covers soot removal, odor elimination, and structural repairs. Our team handles hazardous material cleanup and coordinates with insurance providers to restore properties to pre-loss condition while supporting affected families.
Sewage Cleanup
Emergency sewage cleanup services address contaminated water removal and sanitization. We use EPA-registered antimicrobials to decontaminate affected areas and restore habitability while following strict safety protocols for biohazard exposure.
Biohazard Cleaning
Biohazard cleaning involves specialized removal and disposal of biological contaminants. Our technicians follow OSHA guidelines for crime scene cleanup and trauma-related incidents, prioritizing safety and emotional sensitivity during the restoration process.
People
Tim Fagan
President
Tim Fagan leads 1-800 WATER DAMAGE with 15 years of restoration experience post-acquisition by BELFOR. A certified restorer and former sheriff deputy, he combines technical expertise with leadership developed through education and property management roles.
Questions
What types of emergencies does 1-800 WATER DAMAGE handle?
We address water damage, mold infestations, fire/smoke damage, sewage backups, and biohazard cleanup with 24/7 emergency response capabilities.
Does insurance typically cover restoration services?
Most homeowners policies cover sudden water damage but exclude flood damage. We assist with documentation to streamline insurance claims processes.
How quickly can technicians arrive after a call?
Our local teams respond immediately with average arrival times under 2 hours for emergency situations nationwide.
What distinguishes 1-800 WATER DAMAGE from competitors?
We combine local service with national resources, employing IICRC-certified technicians and proprietary equipment for comprehensive restoration solutions.
Can you handle both residential and commercial projects?
Yes, we serve homes, office buildings, and commercial properties with tailored solutions for spaces ranging from apartments to industrial facilities.
What certifications does your team hold?
Our technicians maintain IICRC certification and specialized training in water restoration, mold remediation, and biohazard cleanup protocols.
Reviews (14)
Michael Moran
Aug 04, 2024 Report
Good Morning, i wanted to send a quick review on my experience with 1-800-waterdamage. My experience with Holly and Gus was extraordinary. Both were on time, very professional, and went beyond what i expected. Holly helped me by referring me to a trusted roofer, then assisted with the paperwork and follow up explaining the drying process to fix the leak and get rid the water in my drywall. Both were courteous and professional. Gus an experienced technician that helped remove the TV and setup the equipment to throughly dry out any humidity left from the leak. Highly recommend Holly, Gus, and the entire team at 1-800-waterdamage
Michael Herman
Jul 09, 2024 Report
Great overall experience during an unfortunate situation. Our basement flooded and Chad and crew handled problems quickly and professionally. They always were in communication with us and finished in a reasonable time frame. Thanks!
Edward Schnell
Jun 26, 2024 Report
The owners, Scott and Chad were at our water damaged house in 20 minutes. A crew of uniformed, hard working, water mitigation team immediately began drying the house, even before insurance details were approved. Throughout the process I was kept up to date with calls, text, and photos. The subcontractors they used for repairs were very experienced, and timely. 1-800 Water Damage of Athens completed the complete job, on time, on budget, and.cleaned everything and removed all debris before final punch list sign off.

They also were very helpful with delivering a 35 page detailed report with drawings, specs, line item detail by area and photos for myself and the insurance company. No hype, no upsell, very organized and I highly recommend anyone to contact them first at the time of a water damage event.
Ralph Costa
Jun 25, 2024 Report
We had a massive water leak in the downstairs of our church ( Canvas Church ) Flooded several rooms 1-800 did a Fantastic Job of repairing all of the damage to the floors and walls. Floors and sheet rock replaced. The final results are AMAZING! I highly recommend 1-800 Water Damage for any of your water repair needs.
Jamie Lowe
Mar 09, 2024 Report
Holly was so amazing. She help guide me through everything. Can't say enough good things about working with them.
Debbie Mullian
Feb 20, 2024 Report
Chad from 1-800 Water Damage of Athens came out immediately to access the damage and cause of our problem. They immediately started protecting my house from further damage. They covered furniture, etc. to protect everything, moved heavy pieces out of the rooms, set up protection in the doorways to try to eliminate dust and fumes to go through the house. They put protection down on my hardwood floors while all the work was going on.

They are professional and meticulous. I highly recommend 1-800 Water Damage. Casey was very thorough with letting us know the steps necessary to proceed and was hands on throughout the entire process. They are a full service company. They ripped the damaged area out and replaced everything with new material. The great thing about the whole process was that I didn't have multiple companies in and out of my house.
Peggy Pellegrini
Feb 09, 2024 Report
All representatives and contractors have been prompt, professional and reasonable. A hard situation made better with great work and personable professionals
Ben Hornsby
Feb 05, 2024 Report
I called 1800 Water Damage when my basement flooded and they were on point by showing up fast with the equipment and the expertise to dry and sanitize our living space. Very professional and transparent with all of the options available to mitigate the mess caused by the flood. 5 stars!
Holly Fields
Jan 27, 2024 Report
I was impressed by the speed at which 1800 Water Damage addressed the issue. They wasted no time in deploying their team and equipment to mitigate further damage. The efficiency with which they carried out the restoration process exceeded my expectations, and they ensured that my home was back to its pre-damage condition in no time.
David Robinson
Sep 11, 2023 Report
After working with multiple mitigation/ restoration companies, 1-800 water damage sets the scale for quality and service. All around good people, that truly care about the restoration of your home or business and its valuables. Don't look any further if you're in need of residential/ commercial restoration.
Linda Wooden
Dec 02, 2022 Report
How refreshing it was to find a contractor I could trust, who was timely, professional and reasonably priced and an all around nice guy. Chad, of 1800waterdamage remodeled my master bath and gave me a beautifully updated space. He was respectful of my property and kept the surrounding areas as clean as possible with plastic draped over everything and the traffic areas covered so my floors were not damaged.

I had a glass shower re-tiled and the glass reinstalled along with the tub area, new lights, new mirrors and the floor re-grouted. Everything looks great - a very satisfied and pleased customer Thank you very much!
Sheila Fees-Gann
Sep 16, 2022 Report
Chad's crew was awesome! Very professional, always on time, honest and the best quality work! These Georgia Bulldog boys are the best! I would recommend them to anyone! They always be welcomed back to my house with open arms! Thank you guy's so much for everything! Especially bringing me hope when Ian tried to break my spirit! God bless each and every one of you!
Natalie Carrillo
Jul 03, 2022 Report
I had a very unique situation and 1-800-WATER DAMAGE was so helpful through the whole process! Scott, Chad, and Paul were absolutely the BEST! They were professional and trustworthy. I felt confident that they were working in my best interest at all times. I highly recommend this company! Thank you guys! Services Mould inspection, Flooring, Water damage-related clean-up and repair, Sewage cleanup, Plumbing, Water damage-related mould removal.
Linda McNeely
Dec 04, 2021 Report
I have nothing but good things to say about the experience I had with this company. From Scott and Chad to Jimmy and Casey to Oz.all were courteous, knowledgeable, efficient, thorough, and kindhearted. I would highly recommend this company! Services Water damage-related clean-up and repair.