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Business Details
24 Years
experience
Emergency
services
Open 24/7
always available
Trusted Water Damage Restoration Experts
At 1-800 WATER DAMAGE of Southeast Michigan, we understand the stress that comes with property damage. That's why we offer expert restoration services for water, fire, smoke, mold, and sewage damage. Available 24/7, our team of certified professionals is equipped with the latest tools to provide quick and effective solutions for any emergency. Whether it's a flooded basement or fire damage to your home, we are prepared to handle it all.

We also specialize in mold remediation to ensure your home is safe and healthy. Our technicians work closely with clients to guide them through the restoration process and assist with insurance claims to make things easier. We are proud to serve the Southeast Michigan community, delivering reliable and efficient restoration services when you need them most. Trust us to restore your property with minimal disruption and maximum care.
Services
Water Damage Restoration Mold Remediation Fire & Smoke Restoration Sewage Cleanup Biohazard Cleaning Odor Removal Commercial Restoration Emergency Services Carpet Cleaning Structural Drying
Served areas
  • Auburn Hills, Beverly Hills, Bingham Farms, Birmingham, Bloomfield Hills, Brighton, Canton, Clarkston, Clinton Twp, Cohoctah, Commerce, Davisburg, Farmington, Farmington Hills, Fowlerville, Franklin, Fraser, Garden City, Gregory, Harrison Twp, Hartland, Highland, Howell, Livingston County, SW Oakland County, Lakeland, Livonia, Macomb, Milford, Mount Clemens, New Hudson, Northville, Novi, Oak Park, Orion Twp, Pinckney, Plymouth, Pontiac, Redford, Rochester, Rochester Hills, Roseville, Salem, Shelby Twp., South Lyon, Southfield, Sterling Heights, Sylvan Lake, Troy, Union Lake, Utica, Walled Lake, Warren, Waterford Twp, Wayne, West Bloomfield, Westland, White Lake, Wixom
Details
  • Year established: 2002
  • Licensed
  • Insured
Highlights and features
  • 24/7 emergency water damage restoration services available
  • IICRC certified technicians for reliable restoration work
  • Insurance billed directly for your convenience
  • Advanced tools and equipment for efficient restoration
  • Licensed, bonded, and insured for peace of mind
  • Local experience serving Southeast Michigan communities
Associations and certifications
  • IICRC
Payment methods
  • Cash, Checks, Debit cards, Credit cards
What people say
Outstanding work Professional team Swift emergency response Compassionate support Effective mold removal
Services
Water Damage Restoration
Our water damage restoration service addresses flooding, burst pipes, and leaks using advanced moisture detection and extraction equipment. Technicians work swiftly to remove standing water, dry affected areas, and prevent mold growth. We restore structural integrity while minimizing disruption for homeowners and businesses.
Mold Remediation
Professional mold remediation includes containment, removal, and prevention strategies. Our certified technicians use specialized equipment to eliminate mold at its source and restore indoor air quality. We address moisture issues to prevent recurrence while adhering to safety standards.
Fire & Smoke Restoration
Comprehensive fire damage restoration covers soot removal, odor elimination, and structural repairs. Our team handles hazardous material cleanup and coordinates with insurance providers to restore properties to pre-loss condition while supporting affected families.
Sewage Cleanup
Emergency sewage cleanup services address contaminated water removal and sanitization. We use EPA-registered antimicrobials to decontaminate affected areas and restore habitability while following strict safety protocols for biohazard exposure.
Biohazard Cleaning
Biohazard cleaning involves specialized removal and disposal of biological contaminants. Our technicians follow OSHA guidelines for crime scene cleanup and trauma-related incidents, prioritizing safety and emotional sensitivity during the restoration process.
People
Tim Fagan
President
Tim Fagan leads 1-800 WATER DAMAGE with 15 years of restoration experience post-acquisition by BELFOR. A certified restorer and former sheriff deputy, he combines technical expertise with leadership developed through education and property management roles.
Questions
What types of emergencies does 1-800 WATER DAMAGE handle?
We address water damage, mold infestations, fire/smoke damage, sewage backups, and biohazard cleanup with 24/7 emergency response capabilities.
Does insurance typically cover restoration services?
Most homeowners policies cover sudden water damage but exclude flood damage. We assist with documentation to streamline insurance claims processes.
How quickly can technicians arrive after a call?
Our local teams respond immediately with average arrival times under 2 hours for emergency situations nationwide.
What distinguishes 1-800 WATER DAMAGE from competitors?
We combine local service with national resources, employing IICRC-certified technicians and proprietary equipment for comprehensive restoration solutions.
Can you handle both residential and commercial projects?
Yes, we serve homes, office buildings, and commercial properties with tailored solutions for spaces ranging from apartments to industrial facilities.
What certifications does your team hold?
Our technicians maintain IICRC certification and specialized training in water restoration, mold remediation, and biohazard cleanup protocols.
Reviews (14)
Kyle Hannah
Sep 25, 2024 Report
I e never had a better experience then I did with Justin (Vinny) took a bad situation and made it manageable. I cant thank you guys enough!
Donna Gallagher Mooney Rn
Sep 18, 2024 Report
Justin and his crew did an amazing job! Communication, quick response time and the fact you cannot even tell they were there with the amount of equipment they moved in and out of the house is highly impressive! Highly Recommend!
Dale
Aug 13, 2024 Report
Same day service! Communication was excellent. Cause of leak was quickly determined and clean up was even quicker. We were afraid we would lose the basement carpet but with the quick response the carpet was saved.
David Smith
Jun 17, 2024 Report
Alex and his team were fantastic. Quick, friendly and professional. Cant say enough good things about them.
A. D.
May 26, 2024 Report
After our water line to our fridge got a small pin prick of a leak, 1-800 Water Damaged came out and got us all taken care of. Laurence was our main point of contact and he was kind, extremely knowledgeable and made sure we knew exactly what was going on inside of our home and with our project at all times. Everyone was actually great to work with and they were always on time. If you ever find yourself in an unfortunate situation, just know you can count on this company and their crew to get the job done!
Shaun Killeen
May 21, 2024 Report
5 star! Really great experience in a bad situation. Heck no one wants these guys in their house, the machines the noise and the chaos! The entire team kept me calm, very responsive, showed up in time and treated our home with respect. Good people.
Valerie Rambus
Feb 04, 2024 Report
Alex and Jamon were very helpful with assisting me the water damage and giving me a solution to dry the water up with the humidifiers after the insurance company left me with minimal $$$ to fix the damages. I, definitely would recommend your company.
Jane Browne
Jan 02, 2024 Report
Darren Kilroy came today to clean up my basement from sewage backup and what a great time. Personable, friendly, informative and very professional. His crew was the same, great guys! It turned an awful day into feeling well taken care of. Thank you, Darren. I highly recommend! Services Flood clean-up, Sewage cleanup
Angela B.
Dec 19, 2023 Report
We had an unexpected leak from our fridge cause water damage in our home. Justin and his team came right out, handled everything professionally and were so helpful during a stressful time. Justin was responsive and they checked on our house frequently. They were very friendly and explained what they were doing and answered my millions of questions.
Reymund Bautista
Dec 11, 2023 Report
Very professional team, personable with excellent communication, and they performed the job well. I'd definitely utilize their services again. Services Water damage-related clean-up and repair
D. Robinson
Dec 03, 2023 Report
Justin and his team are simply incredible. Professional, Knowledgeable, and Responsive. We had a Water leak from second story bath into kitchen below - Justin's team arrived with in 1 hour for site inspection. Immediately started containment and drying. They checked everywhere water might have traveled looking for moisture or damage. Next day arrived to do demo (completely sealing work area!).then checked daily on drying process. Only when dry and meeting thier requirements did they pull equipment - no short cuts. We are very impressed with Justin and this company. Added them to our emergency contact list.
Allyson Navyac
Jul 27, 2023 Report
Sewer line break in the basement. A lot of sewage. So stressful until Alex, Shane, Robert and Cole arrived. Professional, courteous, hard working, friendly. The job they did was amazing! They cleaned and removed items and drywall quickly. Alex came every morning to check on the equipment and to measure moister in the walls. Mindful of of property. Just an amazing job. Thank you!
Alene Miller
Jul 05, 2023 Report
Thomas and Mike were fantastic! They were extremely professional and personable during a very stressful time for my family. Alex was so easy to deal with and was always a great communicator. I would have this team back in a minute. Services Flood clean-up, Water removal, Flooring, Water damage-related clean-up and repair, Sewage cleanup, Mould cleaning, Water damage-related mould removal
Rose Follick
Jun 12, 2023 Report
Highly recommend this company. We had water flooding into our basement, and they were there within minutes. Alex was incredibly friendly and knowledgeable and got the cleanup started right away. He and Cole did a thorough job and communicated well for when they would be at our house and what the recommended next steps should be. Not only did they do good work, but they were kind and caring people, which we value.