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Chem-Dry of New Mexico Chem-Dry of New Mexico
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Business Details
35 Years
experience
Professional Carpet & Upholstery Cleaning Albuquerque
Chem-Dry of New Mexico specializes in professional carpet, upholstery, and area rug cleaning services throughout the state. Our goal is to help homeowners like you maintain a clean and healthy living environment, starting with fresh and allergen-free carpets. Using our advanced hot carbonating extraction process, we effectively eliminate common household allergens such as dog and cat dander and dust mite particles from carpets and upholstery.

Our cleaning solution, The Natural®, is soap and detergent-free, ensuring safety for your family and pets. Moreover, our process uses 80% less water than traditional steam cleaning methods, allowing carpets to dry quickly, typically within hours. At Chem-Dry of New Mexico, we are committed to delivering exceptional cleaning services that prioritize the health and well-being of our customers.
Services
Carpet Cleaning Commercial Cleaning Pet Urine Removal Wood Floor Cleaning Granite Countertop Renewal Upholstery Cleaning Tile & Grout Cleaning Area Rug Cleaning Leather Cleaning Specialty Stain Removal
Served areas
  • Serving all Serving all of Albuquerque, Bernalillo County, and Southern Sandoval County, New Mexico.
Details
  • Year established: 1991
  • Licensed
  • Insured
Highlights and features
  • 34 years of local service expertise
  • Certified technicians with specialized training
  • Satisfaction guaranteed on all services
  • Patented hot carbonation extraction method
  • Independent lab-verified allergen reduction
Payment methods
  • Cash, Checks, Debit cards, Credit cards
Website
Services
Carpet Cleaning
Our patented hot carbonation extraction process deeply cleans carpets using 80% less water than steam cleaning. This method lifts embedded dirt and allergens while ensuring rapid drying within hours. The Natural solution contains no harsh chemicals, making it safe for families and pets while maintaining carpet warranties.
Pet Urine Removal
P.U.R.T. technology eliminates pet urine odors at the molecular level by breaking down crystallized uric acid. Using UV light detection, we target hidden contamination areas in carpets and padding. This two-step process permanently removes odors rather than masking them, preventing re-soiling behavior in pets.
Commercial Cleaning
Tailored cleaning solutions for businesses maintain professional environments with minimal disruption. Our low-moisture method allows same-day use of commercial spaces while reducing allergens and improving indoor air quality. Services include deep cleaning for high-traffic areas in offices, medical facilities, and retail locations.
Wood Floor Cleaning
Specialized cleaning restores hardwood floors without excessive moisture damage. The carbonation process lifts surface grime while preserving finishes. Our technicians handle both sealed and unfinished wood surfaces, extending floor lifespan and maintaining natural luster through eco-friendly cleaning solutions.
Granite Countertop Renewal
Professional stone restoration removes etching and water spots while enhancing natural patterns. The process includes deep cleaning porous surfaces, polishing scratches, and applying protective sealants. This service extends countertop longevity while maintaining hygienic food preparation surfaces through non-acidic cleaning agents.
People
David & Nieve
Owners
Owners since 2008, committed to honest service and business growth through customer relationships. Value employee contributions and maintain active community involvement through local sponsorships.
Ashley
Customer Service Representative
3-year team member prioritizing customer communication. Builds trust through active listening and personalized service while maintaining positive workplace relationships with colleagues.
Steven
Technician Manager
14-year veteran technician managing service quality. Focuses on customer support and satisfaction through technical expertise and field experience in residential cleaning solutions.
Kevin
Service Technician
20+ year technician emphasizing customer relationships. Provides consistent service quality through experience-driven problem solving and commitment to creating positive customer experiences during home visits.
Jennifer
Customer Service Representative
Maintains professional integrity through transparent communication. Builds customer trust by balancing operational efficiency with personalized attention to client needs and service expectations.
Questions
What makes Chem-Dry's cleaning method different?
Our hot carbonation extraction uses 80% less water than steam cleaning, dries faster, and removes more allergens through carbonated solution penetration.
Do you guarantee pet urine odor removal?
Yes, our P.U.R.T. process permanently breaks down urine crystals at the molecular level, eliminating odors rather than masking them through chemical neutralization.
How long does carpet cleaning take?
Most homes complete in 2-4 hours, with carpets dry within 1-2 hours. Commercial jobs schedule during off-hours to minimize business disruption.
Are your cleaning products safe for children and pets?
The Natural solution contains no soaps, phosphates, or allergens. Pets and children can safely return to cleaned areas once surfaces dry completely.
Do you service commercial properties?
Yes, we serve offices, medical facilities, retail stores, and hospitality venues with customized cleaning plans and flexible scheduling for minimal operational impact.
What areas do you service?
We serve Albuquerque and surrounding counties including Bernalillo, Los Alamos, Santa Fe, Valencia, and Southern Sandoval Counties in New Mexico.
Reviews (31)
Alric Pugh
Dec 16, 2024 Report
Steve showed professionalism and courtesy. Great service and on time. I've already set up my next service.
Jennifer Sandoval
Aug 21, 2024 Report
Ryan did a wonderful job cleaning our carpets and he was so professional. I will definitely use ChemDry again!
Larry Benson
Jul 03, 2024 Report
Another carpet cleaning company was unable to improve heavily trafficked dark areas in our light tan wall-to-wall carpet about 10-12 years ago. We finally decided to try Chem-Dry, and are very glad we did. Steve was able to make our 23-year old carpet look like new again. I wish I had thought to take a photo of how ugly it was before to post with this review.
Sandra Forquer Dransfield
Jun 25, 2024 Report
Our. Technician Steven was excellent! He appeared to be highly skilled and our rugs and furniture are very clean! Thank you for such a meticulous job and attention to detail!
Ez Shep
May 22, 2024 Report
ChemDry has been out a few times and they always do a great job, but my last experience was the best. Philip, our cleaner, was super friendly, professional, and very detailed.
Carol Mabry
Apr 16, 2024 Report
Steven is a great carpet cleaner. His help did a good listening and learning. I will always use chem dry.
S. Kawcak
Mar 03, 2024 Report
I've been using Chem-Dry for several years now & each time I'm in awe as to how beautiful my carpet looks after cleaning. And my carpet is 25 yrs old! Fernando & his assistant (apologize for not remembering his name) were awesome! Fernando confirmed with me what I wanted done & gave me the total cost before getting started so that there's no misunderstanding. Professional, friendly & transparent. Thank you Chem-Dry for your great service.
Lisa Salas
Nov 10, 2023 Report
He did AMAZING job. Literally got down on carpet and sniffed deeply to make sure no dog order was remaining! Carpets came out Beautifull!
Mm Baca
Oct 30, 2023 Report
I was very pleased with Kevin our service tech. He was early and went right to work. He was diligent in getting some tough stains out of the carpet and the couch. I would ask for him again!
Donald Mondragon
Sep 11, 2023 Report
I have used only ChemDry for the past 15 years plus in my home. This is due to their process that shortens the drying time. They have always been professional and careful with our home and furniture. Shawn was a true professional and made us comfortable with him. He will be requested by name at our next cleaning.
JoAnn Sartorius
Aug 23, 2023 Report
My first contact was with Ashley. Informative, friendly, and accommodating, she set things in motion. Sean, our technician, was communicative, professional and very knowledgeable. (Who knew there was so much to know about different carpet fibers and stain removal?!?) Yes, all around the service was excellent and affordable. But my experience with these two will make me call again when needed- and recommend their services to friends. Big bonus their products are plant-based.
Krysta Orona
Aug 20, 2023 Report
Steve was very professional and did a wonderful job! We were debating on replacing the carpet or just getting it professionallu cleaned. to us, it seemed worthy of replacing! So glad we decided to go with ChemDry. It was just the freshening up our floors needed! Services General carpet cleaning
Orlando Lucero
Aug 15, 2023 Report
Zack did a great job. Right on time, very efficient, and carpets came out much better than they were. Plus the quick drying time Services General carpet cleaning
S. P.
Jun 24, 2023 Report
Awesome job, very nice and knowledgeable technician! Carpet looks better than ever. It's nice the couch and love seats are back to original cream color!
Marc Cito
May 16, 2023 Report
Steven and Shawn did a wonderful job with our office. They were extremely professional and speedy with the entire process. I would highly recommend this company if you have an office that has carpet, our carpets look fantastic. Thank you Chem-Dry. Services General carpet cleaning
Martha Day
Dec 29, 2022 Report
Marvin did an excellent job cleaning carpets with several stains. I would definitely use ChemDry again. Services General carpet cleaning, Service not listed
Kathy Whittenberg
Nov 04, 2022 Report
Thank you, Steven, for helping us get rid of those stubborn pet stains in our carpet. Looks amazing! We really appreciate it! Services Carpet steam cleaning
Sharon Cook
Oct 14, 2022 Report
Steven and Marvin did a wonderful job cleaning my carpets. As usual, they exceeded my expectations in how well they do their job! I highly recommend this company! Thank you David G. for checking in! These gentlemen work so hard and have definitely earned my trust and appreciation! Services General carpet cleaning
Cindy Parks
Oct 04, 2022 Report
He did a wonderful job. He really cleaned the down deep dirt! I appreciated his service of getting my carpet so clean! Services Carpet steam cleaning, Area rug cleaning
Natasha Wallick
Sep 26, 2022 Report
My experience was great! I had a white cloth couch that had stains for a few years. It took time as expected, but the couch came out looking brand new! I was thoroughly impressed! One downside is that I had to air out my house as the chemicals were a tad overwhelming. No matter, I am still going to use them going forward! Services Upholstery cleaning
Maria Maruffi
Jul 17, 2022 Report
Excellent. Booked online the night before. They confirmed by email. Came early the next day and were patient with us when we had to leave town suddenly during snow all during the week between Xmas and new years
Cynthia Piirto
Jun 10, 2022 Report
Chem-Dry of New Mexico employees are consistently professional and do an outstanding job. Today Steve and Ulises took great care in explaining their cleaning process and went the extra mile assisting with moving some furnishings from carpet to tile and tile to carpet to complete the job. We had all carpet and tiling flooring cleaned. Services General carpet cleaning, Service not listed
Don Travis
Jul 23, 2021 Report
When Brandon arrived, I asked if he could do 3 aircraft and he said Absolutely, no problem. He got here at 3:45 and completed all 3 planes before 5:30. Brandon is an awesome representative of New Mexco Chem-Dry's commitment to the highest quality carpet cleaning and I look forward to having Brandon clean our aircraft Carpets again! Services General carpet cleaning, Area rug cleaning
Laurel Leisher
Nov 08, 2020 Report
I was having my car seats $ a tiny condo cleaned. It was easy to book over the phone & the pricing was good. When the man arrived it was snowing out but he was kind and easy to work with even though he had to clean the car in the cold. He also have me 3 pricing structures and explanations so I knew exactly what I was getting. All around, it was a great experience & Ill use them again.
Lea Kenney
Aug 25, 2020 Report
The crew was very professional and courteous. wore face masks at all times. Went over all cleaning options completely without pressuring me to increase my order, which I appreciated. Services General carpet cleaning, Area rug cleaning
Dwayne Collins
Aug 21, 2020 Report
Great customer service, on-time and very professional. The house needed some serious time as the previous owners had a problem with pets wetting the carpet. It was not cheap; but, they resolved the odor and cleaned the carpet very well. Two things that they did not do were the easiest, they did not put the throw carpet back nor the coffee table back in place. Not a big deal but I cannot move things back due to being in a wheelchair. I would have given 4.5 if it were possible.
Carol DeMontel
Jul 09, 2020 Report
I have been a client of Chem Dry for years now. All around exceptional service with a solid product. Kudos to Chem Dry of New Mexico for its efforts. Services General carpet cleaning
Marlee Hughes
May 07, 2020 Report
We have a sofa with a pull out bed in it that has been a guest bed and cat bed for many years. It had a lot of staining on the sofa and some light stains on the bed. The technician worked especially hard to get as much of the stains out as he could. The mattress looks great and the blackest spot on one of the arms is nearly gone. He did a great job. We had a headboard for a queen sized bed with sweat stains that he went over twice and it looks almost as good as new.

The stains are so light that they will be invisible once you put pillows on the bed. Our other sofa and chair are pet hair and stain free thanks to the wonderful work of their technician. I am extremely pleased with how everything looks.
Emily C.
Dec 22, 2019 Report
We have used this company twice for carpet cleaning, and both experiences were great from beginning to end. Ashley, the scheduler, was helpful and accommodating. The technicians that came each time were both timely and professional. Chem dry made the experience of having someone in your home to clean your carpets easy and seamless. I've had some bad experiences with other companies. I will continue to use this company for our carpet maintenance and cleaning. If you need your carpets cleaned, and you want to be treated like a valued customer, do yourself a favor and contact them for your service. I highly recommend! Thank you Chem Dry.
Joan Halsell
Aug 28, 2019 Report
Absolutely wonderful! We have two large dogs and we have found ChemDry to be the best in service and product. Their customer service skills exceed expectations every time!
Veronica
Nov 13, 2018 Report
The gentleman that came in to service our carpets was the most personable tech we've had yet! He cared about his work and paid very close attention to detail. He explained everything that was going to be done and did exactly that! From now own, I will be requesting him as our serviceman. He was the best!