Trust COIT to clean and restore your space with precision and care
Who We Are?
Ugplay Service Inc. is a trusted partner providing comprehensive cleaning and janitorial services across Virginia. Family-owned and operated, we prioritize customer satisfaction and work hand-in-hand with businesses to create cleaner, healthier environments.
Our Core Values
- Customer Focus: We prioritize understanding your unique needs and delivering customized solutions.
- Integrity: We operate with transparency and honesty, earning your trust.
- Professionalism: Our team members are skilled, reliable, and dedicated to excellence.
- Sustainability: We prioritize eco-friendly practices to protect your workspace and the environment.
Our Mission
To consistently deliver customized services and facility maintenance that exceed expectations. We combine industry expertise with personalized solutions to ensure outstanding results.
Our Vision
Our vision is to establish lasting partnerships with clients through exceptional service, unmatched communication, and tailored solutions. We aim to be your trusted partner in maintaining a clean and productive work environment.
Janitorial Services
- Day Porter Services
- Night Cleaning
- Hard Floor Surface Care (VCT, Ceramic, Terrazzo)
- Carpet Cleaning & Care
- Window Washing
- Power Washing
Construction Cleaning
- New or Renovated Construction Site Clean-up
- Post-Construction Clean-up
Specialized Services
- Upholstery Cleaning
- Special Event Cleaning
- Specialty Cleaning Services
Who We Serve
Our expertise extends beyond just cleaning. We proudly serve:
- Industrials
- Schools
- Retailers
- Warehouses
- Churches
- Construction Sites
- Fitness Centers
- Healthcare Facilities
- Public Venues
Join Our Team
We are committed to building a diverse and talented team of professionals. If you share our values and are passionate about delivering exceptional service, we encourage you to join us.
Unprofessional Treatment and Poor Communication
Many former employees of Nappy Kustoms have shared their negative experiences with the company, citing unprofessional treatment and poor communication as major issues. The owners, particularly James Melton, have been criticized for being rude, unorganized, and untrustworthy.
Lack of Respect and Disregard for Contractors
Several reviewers have mentioned that they were not treated with respect and were often talked down to. They have also reported feeling disrespected and belittled by the owners, who would argue with them and not listen to their concerns. This lack of respect and disregard for contractors has led to a toxic work environment and a high turnover rate.
Unprofessional Behavior and Rudeness
The owners of Nappy Kustoms have been described as being rude and unprofessional in their behavior. They have been known to talk over contractors, argue with them, and disregard their opinions. This behavior has created a hostile work environment and has caused many contractors to quit the company.
Unreliability and Lack of Integrity
Many reviewers have reported that the owners of Nappy Kustoms are unreliable and lack integrity. They have been found to be untrustworthy and have deliberately taken advantage of contractors. This lack of integrity has caused contractors to feel exploited and has damaged the reputation of the company.
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