Cleaning is not just our job, it's our passion.
At Cleanup Carpet & Tile Care, we pride ourselves on being a reliable and honest company that provides top-notch services to our clients. With years of experience in the industry, we have built a reputation for delivering quality services, exceptional efficiency, and the highest level of professionalism. Our team is dedicated to ensuring that every client is fully satisfied with our services, and we guarantee to not only meet but exceed your expectations.
Our Mission
Our mission is to provide consistent, quality carpet care experiences that guarantee customer satisfaction. We understand that every client has unique needs, and we strive to tailor our services to meet those needs. Whether you're looking for carpet cleaning, tile and grout cleaning, upholstery cleaning, or any other service, we have the expertise and equipment to get the job done efficiently and effectively.
Our Services
We offer a wide range of services designed to keep your home or office clean and fresh. Our carpet cleaning services are designed to remove dirt, stains, and odors from your carpets, leaving them looking like new. Our tile and grout cleaning services use empowered water at high pressure to remove soil and return the color of your grout. We also offer upholstery cleaning services that will restore and revive your furniture. Additionally, we provide services for countertops, bathrooms, walls, mattresses, auto interiors, area rugs, pet problems, and hard water stains.
Our Team
Our team is made up of highly skilled and experienced professionals who are dedicated to providing exceptional services. We are licensed, bonded, and insured, and we use only the latest equipment and technology to ensure that our services are efficient and effective. We pride ourselves on being prompt, courteous, and respectful of our clients' properties, and we guarantee that our work will meet or exceed your expectations.
What Our Clients Say
Don't just take our word for it! Our clients have rave reviews about our services. They praise our professionalism, timeliness, and attention to detail. We're proud to have built a reputation for providing exceptional services that meet and exceed our clients' expectations.
Mixed Reviews on Customer Service and Reliability
Punctuality and Professionalism Issues
Some customers have reported issues with the company's punctuality and professionalism. They have been known to arrive late, reschedule appointments without permission, and fail to show up altogether. This lack of reliability has led to wasted time and energy for customers.
Disputes over Pricing
Several customers have reported being overcharged for services or having differing prices quoted to them. This has led to frustration and mistrust of the company.
Damages to Property
One customer reported a mark on their wall from the company's hose, and another reported that the cleaners removed paint from their fireplace despite being asked to be careful.
Positive Experiences
On the other hand, some customers have reported positive experiences with the company. They have praised the company's friendly and professional staff, who have done a great job of cleaning carpets and removing stains.
Variations in Quality of Service
The quality of service provided by the company seems to vary greatly depending on the team sent to the customer's location. While some teams have been praised for their hard work and attention to detail, others have been criticized for their lack of professionalism and poor communication.
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