Business Details
50+ Years
experience
Emergency
services
Trusted Damage Restoration Services in Johnson City, TN
Since 1975, Spotless Cleaners & Restoration has been a family-owned leader in providing comprehensive cleaning and restoration services across East Tennessee. Our commitment to excellence is demonstrated through 24/7 emergency response capabilities, state-of-the-art equipment, and a team of highly trained professionals holding industry certifications including IICRC Water Restoration Master status. We specialize in addressing water damage, carpet cleaning, and advanced restoration techniques like ultrasonic cleaning, adhering strictly to IICRC S-500 standards.Our reputation for fair pricing through Xactimate software and transparent communication has earned us recognition as The Best Carpet Cleaners in Johnson City for over two decades. With Tennessee Charter #4670 and C-14 pest control certification, we maintain rigorous compliance with industry regulations while delivering compassionate service to residential and commercial clients throughout the Tri-Cities region.
Services
Carpet Cleaning
Water Restoration
Ultra-Sonic Cleaning
Pet Accidents
Ceramic and Grout
Deodorization
Ceiling Cleaning
Oriental Rug Cleaning
Infrared Imaging
Details
- Year established: 1975
Highlights and features
- We offer 24/7 emergency service with certified technicians.
- Our pricing is based on Xactimate, the industry's most trusted estimating system.
- We are one of only 79 companies worldwide with two IICRC Water Restoration Masters on staff.
- Our team adheres to IICRC S-500 standards for water restoration.
- We operate a drug-free workplace and are certified lead renovators.
Associations and certifications
- IICRC
- C-14 Pest Control Certification
- Lead Renovator Certification
What people say
5 star job
Great price
Excellent quality
Very professional
Saved our floors
Services
Carpet Cleaning
Our carpet cleaning service utilizes advanced hot water extraction methods to remove deep-seated dirt and allergens. Certified technicians apply eco-friendly solutions that extend carpet lifespan while improving indoor air quality. This core service has earned us recognition as Johnson City's best carpet cleaners for over 20 years.
Water Restoration
We deploy one million dollars worth of industrial drying equipment for comprehensive water damage restoration. Our IICRC-certified team follows strict S-500 standards to mitigate structural damage and prevent mold growth. Emergency response teams operate 24/7 with infrared imaging technology for precise moisture detection.
Ultra-Sonic Cleaning
This specialized service uses ultrasonic technology to clean smoke-damaged items through high-frequency sound waves. Two large industrial machines with 48x22x24 tanks safely remove microscopic particles from delicate objects. Certified operators achieve superior results compared to traditional cleaning methods for fire restoration projects.
Pet Accident Removal
Our technicians address pet contamination using specialized enzymatic treatments to break down urine crystals. While complete removal becomes challenging with repeated incidents, we employ multi-stage remediation processes to eliminate odors and bacteria from carpet padding and subfloors using industry-approved antimicrobial solutions.
Infrared Imaging
We utilize thermal imaging technology to identify hidden moisture in walls and ceilings during restoration projects. This non-invasive diagnostic tool helps prevent secondary damage by pinpointing water intrusion areas invisible to the naked eye. Technicians combine infrared data with moisture readings for comprehensive drying protocols.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24-hour emergency response for water damage and other urgent restoration needs.
What areas do you serve?
We serve Johnson City, Kingsport, Bristol, and surrounding areas in East Tennessee.
Are your technicians certified?
All technicians hold IICRC certifications, including two Water Restoration Masters on staff.
How is pricing determined?
Pricing uses Xactimate software, the industry standard for accurate, transparent restoration estimates.
Can you handle insurance claims?
Yes, we work directly with insurance companies and follow IICRC standards for proper documentation.
What sets you apart from competitors?
We're one of only 79 global companies with two IICRC Water Restoration Masters and hold the Phoenix Award for excellence.
