Business Details
48 Years
experience
Trusted Residential Cleaning Services in Boone, NC
Highland Pro Clean has been delivering professional residential cleaning services since 1978, rooted in family tradition and community trust. Founded by Ken Johansen, our legacy of quality care transitioned to the next generation in 2011 when Andrew and Jael Johansen took leadership. Recognizing the need for personalized service, we streamlined operations in 2018 to focus on core strengths: window cleaning, gutter cleaning, pressure washing, and siding cleaning. With over 33 years of hands-on experience, Andrew ensures technical excellence while Jael manages client relations, reflecting our commitment to customer-centric solutions. Servicing the High Country region, we maintain full insurance coverage and prioritize affordability without compromising quality.Our expertise in microbial growth management and specialized equipment guarantees thorough, lasting results. By maintaining a small, dedicated team, we ensure every client receives individualized attention and consistent service standards. Our decision to discontinue carpet cleaning in 2020 allowed us to concentrate fully on exterior maintenance, reinforcing our position as local specialists. This focused approach, combined with generational knowledge and community ties, defines our promise to deliver exceptional cleaning outcomes that protect and enhance property value.
Services
Window Cleaning
Gutter Cleaning
Pressure Washing
Siding Cleaning
Details
- Year established: 1978
Highlights and features
- Family-owned business with 45+ years of local experience
- Specialized equipment for safe, thorough high-reach cleaning
- Year-round exterior maintenance expertise
- Fully insured with liability and workers' compensation coverage
- Customer-focused approach since 2011 leadership transition
Services
Window Cleaning
Our window cleaning service removes dirt, grime, and mineral deposits using ladders up to 32 feet and a zero-water purification system. This specialized equipment allows safe access to hard-to-reach windows while preventing water spots. Clients benefit from improved natural light transmission and enhanced curb appeal through streak-free results that maintain glass integrity.
Gutter Cleaning
Professional gutter cleaning prevents water damage by removing debris buildup that causes clogs and overflow. We recommend annual spring cleanings to protect foundations and roofing systems. Regular maintenance preserves property value by preventing erosion issues and structural water intrusion that compromise home integrity.
Pressure Washing
High-pressure washing eliminates mold, mildew, and algae from home exteriors, decks, and outdoor furniture. Our cleaning process restores surfaces to like-new condition while preserving material durability. This service enhances outdoor living spaces and protects against microbial growth that deteriorates building materials over time.
People
Andrew Johansen
Owner/Operator
Third-generation cleaner with 33 years of experience in window cleaning and microbial growth management. Born in Newland, NC, Andrew has operated Highland Pro Clean since 2011, continuing his father's legacy of quality service.
Jael Johansen
Office Manager/Cleaning Technician
Joined the company at age 15 and has managed client relations since 2019. Originally from Pennsylvania, Jael brings organizational expertise to daily operations while assisting with cleaning services in the Roan Mountain area.
Questions
What services does Highland Pro Clean offer?
We specialize in window cleaning, gutter cleaning, pressure washing, and siding cleaning. We discontinued carpet and upholstery services in 2020 to focus on exterior maintenance.
Do you service my area?
Our regular service area includes Boone, Banner Elk, Beech Mountain, and surrounding High Country communities. Contact us for specific location verification.
Are you licensed and insured?
Yes, we maintain full insurance coverage including Workers Compensation and General Liability policies for client protection.
What equipment do you use for high windows?
We use ladders up to 32 feet and a zero-water purification system with water-fed poles for safe, streak-free high-reach window cleaning.
How often should gutters be cleaned?
We recommend annual spring cleanings to prevent clogs, though frequency may vary based on property-specific factors like tree coverage.
