Keeping You Happy Keeps us Happy
Carpet Pro, a veteran in the Reno and Sparks area with over 30 years of experience, provides comprehensive carpet care solutions to homeowners and businesses. We prioritize environmental responsibility and use a unique, pH-balanced cleaning solution that is completely safe for children and pets.
1. Carpet Cleaning & Stain Removal
We tackle all types of stains, from everyday spills like coffee and wine to devastating disasters like bleach or pet urine. Our meticulous cleaning process combines powerful cleaning agents with gentle techniques to restore your carpets to their original beauty.
2. Carpet Dyeing & Repair
Transform your faded or stained carpets with our professional dyeing services. Our certified master dyer is the only one in the area with a 6-star accreditation, ensuring impeccable color matching and flawless application. We can also repair tears, loose seams, and other damage.
3. Cleaning Options
Choose the cleaning method that best suits your needs:
- Dry Cleaning: Quick turnaround with minimal drying time (1 hour)
- Steam Cleaning: Effective for deeper cleaning and stain removal (4-24 hour drying time)
- Shampoo/Extraction: Ultimate clean with long-lasting results
Our Commitment to Green Cleaning
We understand the importance of protecting our environment, which is why we utilize ecological cleaning solutions free of harmful chemicals. Our processes minimize water and energy consumption, contributing to a greener future.
Additional Services
- Oriental Rug Cleaning: We offer professional cleaning and restoration for your cherished oriental rugs.
- Pet Odor Removal: Eliminate pet urine and other unpleasant odors from your carpets.
- Carpet Stretching & Repair: Restore the aesthetic and structural integrity of your carpets with expert stretching and repair services.
Overall Review Summary
Positive Experiences with Carpet Pro
The majority of reviewers had an excellent experience with Carpet Pro, praising their professionalism, quality of work, and ability to remove stubborn pet stains. Many reviewers mentioned that their carpets looked brand new after the cleaning service, and they were impressed by the punctuality and great attitude of the team.
Pet Stain Removal
Carpet Pro seems to specialize in pet stain removal, with multiple reviewers mentioning that they were able to remove tough stains from dogs and cats. The company's ability to remove these stains was a major selling point for many reviewers.
Professionalism and Customer Service
Reviewers consistently praised the professionalism and customer service of Carpet Pro. They were described as polite, courteous, and professional, making the cleaning experience a positive one.
Negative Experience
Unfortunately, not all reviewers had a positive experience with Carpet Pro. One reviewer reported that they did a better job removing stains themselves and felt that the $200 they spent was wasted. They also mentioned that the equipment used was not modern or clean.
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