Business Details
14 Years
experience
Emergency
services
Trusted Carpet Cleaning & Restoration Services in Lubbock
Founded in 2012 by veteran Jamie McCain, Refresh Carpet Cleaning has established itself as Lubbock's premier provider of comprehensive home cleaning and restoration services. Our team of certified professionals combines military-grade precision with West Texas values to deliver exceptional results across carpet and rug cleaning, hard-surface flooring restoration, upholstery care, and emergency water extraction. With specialized training in odor elimination and air duct maintenance, we employ state-of-the-art equipment and patented cleaning solutions to address both everyday wear and post-disaster recovery.Our 24/7 emergency response team ensures rapid water damage mitigation, while our preventative maintenance services extend the life of home interiors. Recognized for consistent five-star performance, we maintain a customer-centric approach that treats every home as if it were our own, backed by a 100% satisfaction guarantee.
Services
Carpet Cleaning
Upholstery Cleaning
Water Extraction
Air Duct Cleaning
Odor Removal
Carpet Stretching
Hard-surface Floor Cleaning
Details
- Year established: 2012
Highlights and features
- We offer 24/7 emergency water extraction services with rapid response times
- Our team includes certified technicians with specialized training in odor elimination
- Veteran-owned business combining military discipline with local community values
- We guarantee satisfaction with our meticulous cleaning processes and follow-up checks
- We use environmentally friendly cleaning solutions approved for all carpet warranties
What people say
Carpet like new
Prompt emergency response
Professional technicians
Pet odor removal
Spotless tile floors
Services
Carpet & Rug Cleaning
Our advanced truck-mounted systems extract deep-seated dirt and stains while preserving carpet fibers. Using pH-balanced solutions and power stretching techniques, we restore carpets to like-new condition. Specialized treatments target pet odors and traffic patterns, with optional Scotchgard protection for lasting freshness.
24-Hour Water Extraction
Certified technicians respond within 90 minutes to mitigate water damage using industrial pumps and thermal drying equipment. We document damage for insurance claims and restore structural integrity while preventing mold growth through antimicrobial treatments.
Air Duct Cleaning
Rotary brush systems remove dust buildup from ductwork while HEPA-filtered vacuums capture allergens. Our process includes dryer vent cleaning and humidity control recommendations to improve indoor air quality and HVAC efficiency.
Upholstery Cleaning
Steam extraction and dry-cleaning methods safely clean delicate fabrics while removing stains and odors. We test for colorfastness and use fabric-specific protectors to maintain texture and appearance of furniture and automotive interiors.
Odor Removal
Thermal fogging and ozone treatments neutralize odor molecules at their source. Our pet odor elimination system targets urine crystals in carpets and padding, while deodorizing solutions address smoke and cooking smells without masking agents.
People
Jamie McCain
Owner
A West Texas native and former Marine Corps sergeant, Jamie McCain founded Refresh Carpet Cleaning in 2012. With over 15 years in home restoration, he combines military discipline with local values to lead Lubbock's top-rated cleaning service.
Questions
What areas do you service?
We serve Lubbock and surrounding West Texas communities including Wolfforth, Slaton, and Levelland for both residential and commercial properties.
Do you offer emergency services?
Yes, our 24/7 emergency water extraction team responds within 90 minutes for urgent flood or pipe burst situations.
Are your cleaning methods safe for pets and children?
We use EPA-registered, non-toxic solutions that are safe for families and pets, with optional hypoallergenic treatments available.
How long does carpet cleaning take?
Average cleaning takes 2-4 hours depending on square footage, with carpets drying completely within 6-8 hours using our high-speed air movers.
Do you work with insurance companies?
Yes, we coordinate directly with major insurers for water and fire damage claims, providing detailed documentation for reimbursement.
What's your satisfaction guarantee policy?
We'll re-clean any area at no charge until you're completely satisfied with the results.
