Business Details
32 Years
experience
Emergency
services
Your Trusted Partner for Commercial Cleaning Solutions
Professional Maintenance was founded in March 1994 with a commitment to delivering quality customer service that is both affordable and reliable. Our team brings over 100 years of combined experience in the commercial cleaning industry, specializing in janitorial services for medical and commercial facilities. We pride ourselves on exceeding customer expectations through rigorous quality assurance processes, including performance measurements and continuous improvement initiatives. Our infection prevention programs utilize advanced technology and proven disinfecting methods to create safer environments for clients. We maintain a bonded and insured workforce to ensure client protection and offer 24/7 service to meet the demands of our Lubbock-based clientele.Our administrative and supervisory staff, including a Vice President of Operations with 27 years of medical facility experience, ensures that every project is executed to the highest standards. Through tailored service specifications, we adapt to each client's unique budgetary and operational needs while maintaining strict compliance with OSHA safety regulations. Our locally owned business reinvests in the Texas community, supporting regional growth and development. With a focus on innovation and client satisfaction, we have established ourselves as a trusted leader in contract cleaning services.
Services
Janitorial Services
Medical Cleaning
Office Cleaning
Infection Prevention
Carpet Cleaning
Upholstery Cleaning
Construction Clean-up
Floor Stripping
Hard-surface Floor Maintenance
Details
- Year established: 1994
Highlights and features
- We offer over 100 years of combined experience in commercial cleaning services.
- Our team provides 24/7 service availability for urgent cleaning needs.
- We maintain bonded and insured janitorial crews for client protection.
- Our infection prevention programs target pathogens like MRSA and Norovirus.
- We tailor cleaning specifications to fit each client's unique budget and requirements.
Services
Janitorial Services
Professional Maintenance provides comprehensive janitorial services for commercial and medical facilities. Our trained crews perform daily cleaning, disinfecting, and maintenance tasks to ensure safe, hygienic environments. We customize cleaning schedules and specifications to meet each client's operational needs while maintaining strict quality control standards.
Infection Prevention
Our infection prevention programs combine advanced disinfecting technology with trained personnel to combat pathogens like MRSA and Norovirus. We implement clinically effective cleaning protocols and provide efficacy data sheets demonstrating proven kill times for bacteria and viruses in commercial settings.
Carpet Cleaning
We offer professional carpet and upholstery cleaning services using industry-approved methods and equipment. Our technicians remove deep-seated dirt and contaminants while preserving fabric integrity. This service enhances indoor air quality and extends the lifespan of commercial flooring investments.
Floor Stripping
Our floor maintenance specialists perform hard-surface floor stripping, refinishing, and restoration. We use commercial-grade equipment to remove old finishes and apply protective coatings that enhance appearance and durability of tile, vinyl, and other hard flooring materials.
Construction Clean-up
We provide thorough cleaning services for newly constructed or renovated commercial spaces. Our teams remove construction debris, dust, and residues while preparing facilities for occupancy. This includes detailed cleaning of all surfaces, fixtures, and mechanical systems to meet occupancy standards.
People
Robert W. Pierce
Owner/President
With over 50 years in the cleaning industry, Robert founded Professional Maintenance in 1994 after operating Marquis Supply, a janitorial chemical company. He brings extensive expertise in cleaning products and services, having served Lubbock businesses for decades.
Kathy Riley
Vice President
Kathy has 17 years of experience in janitorial supply sales and management from Marquis Supply. She joined Professional Maintenance in 2016, overseeing customer relations, product knowledge, and operational efficiency through regular facility inspections and detailed reporting.
James Duran
Vice President of Operations
With 21 years of operations experience, James leads employee training, safety protocols, and customer relations. He ensures professional standards across all cleaning crews and has established Professional Maintenance as Lubbock's top floor care provider through rigorous quality control.
Katie Murphy
Office Manager
Katie manages financial operations, payroll, and insurance programs since joining in 2011. She serves as a key communication link between customers, employees, and management while maintaining inventory and accounting systems.
Questions
What commercial cleaning services do you offer?
We provide janitorial services, medical office cleaning, carpet and upholstery cleaning, hard-surface floor maintenance, construction clean-up, and infection prevention programs for commercial facilities.
How do you customize cleaning services to client needs?
We meet with each client to create tailored cleaning specifications that match their budget and facility requirements, ensuring services fit their specific operational needs exactly.
How do you ensure quality control?
Our supervisors conduct weekly facility inspections, and we use computerized timekeeping to track employee performance. We also maintain quality assurance surveys to measure and improve our services continuously.
Are your cleaning crews trained and insured?
Yes, all employees receive comprehensive safety and chemical training, and we maintain bonding and insurance coverage for workplace accidents and property protection.
Do you offer 24/7 emergency cleaning services?
Yes, we provide 24/7 service availability with permanent staff assignments to address urgent cleaning needs at any time.
Are you a locally owned business?
Yes, we are a locally owned Lubbock business that supports Texas companies and reinvests in the community through our 125+ local employees.
