Business Details
17 Years
experience
Expert Rug Cleaning and Repair Services in Lorton, VA
Kingstowne Carpet & Rug Cleaning has been serving Alexandria and surrounding areas since 2009, building on over four decades of combined industry experience dating back to our origins with Aetna Rug Cleaning in Silver Spring, MD. Our team specializes in thorough yet gentle cleaning of imported and domestic rugs using safe, mild solutions that protect toddlers, children, and pets while eliminating allergens and stains. We employ a meticulous, hand-guided process that avoids harsh chemicals and abrasive tools, ensuring rugs dry rapidly with no soapy residue.Our commitment to quality is evidenced by eight Angie's List Super Service Awards and hundreds of 5-star reviews across platforms. We guarantee accurate phone estimates, punctual service, and a one-week turnaround for 98% of our projects. Our owner, a lifelong Washingtonian with deep local ties, oversees operations alongside an Iranian-born rug expert specializing in repairs and re-fringing.
Services
Rug Cleaning
Rug Repair
Custom-Cut Rugs
Pick-Up/Delivery
Stain Removal
Fringe Replacement
Details
- Year established: 2009
Highlights and features
- 40+ years of combined rug cleaning expertise
- Safe, chemical-free cleaning solutions for families
- 100% accurate phone estimates guaranteed
- 8-time Angie's List Super Service Award winner
- Expert rug repair by Iranian-born specialist Habib
Associations and certifications
- Angie's List Super Service Award
What people say
Nicest person I've dealt with
Excellent job
Great results
Punctual service
Best price
Services
Rug Cleaning
Our specialized rug cleaning process combines traditional hand-guided techniques with modern safety standards. Using mild, pet-friendly solutions and controlled water temperatures, we remove deep-seated dirt and allergens without damaging fibers. The multi-step system eliminates dry matter first, then applies pH-balanced cleaning solutions that restore colors and textures while leaving no residue to attract future dirt.
Rug Repair
Expert rug repair services address holes, burns, and fraying edges using traditional weaving techniques. Our Iranian-born specialist Habib performs precise color correction and fringe replacement, maintaining the rug's original character while extending its lifespan. Each repair is tailored to match the rug's specific materials and construction methods.
Custom-Cut Rugs
We create custom-fit broadloom rugs for specific room dimensions. Using high-quality materials and precision cutting techniques, our team ensures perfect sizing while maintaining the rug's structural integrity. This service allows homeowners to maximize their interior space with tailored flooring solutions.
Pick-Up/Delivery
Our 98% delivery coverage eliminates the need for customers to transport heavy rugs. We handle all aspects of secure transportation, with a one-week turnaround guarantee. For those outside our delivery zone, we offer Saturday morning drop-off at our Lorton facility with immediate on-site assistance upon arrival notification.
Stain Removal
Targeted stain removal employs specialized solutions for specific soil types without compromising rug fibers. Our technicians analyze each stain's composition to determine the most effective treatment method, whether addressing food spills, pet accidents, or environmental stains, while preserving the rug's original appearance.
People
Steve Miller
Owner
Lifelong Washingtonian with 34 years of rug industry experience since 1980. Owner of Kingstowne Carpet since its 2009 founding, overseeing daily operations and quality control. Combines traditional rug care knowledge with modern business practices.
Habib
Rug Repair Specialist
Iranian-born rug expert with decades of experience in traditional weaving and repair techniques. Specializes in fringe replacement, color correction, and structural restoration of antique and modern rugs while preserving cultural authenticity.
Questions
What areas do you serve for rug cleaning?
We provide pick-up/delivery services to Alexandria and surrounding areas, covering 98% of our customers. For those outside our delivery zone, we offer Saturday morning drop-off at our Lorton, VA facility.
How long does rug cleaning take?
Our standard turnaround time is one week or less for 98% of projects. Rugs are cleaned in our fully equipped plant using a multi-step process that ensures thorough yet gentle treatment.
Are your cleaning solutions safe for pets and children?
Yes, we use mild, non-toxic solutions that are safe for toddlers, children, and pets. Our process leaves no soapy residue, reducing future dirt accumulation while maintaining indoor air quality.
Do you offer rug repair services?
Yes, we provide comprehensive rug repair including hole patching, burn restoration, color correction, and fringe replacement. Our specialist Habib uses traditional weaving techniques to preserve each rug's integrity.
How are pricing estimates determined?
We provide 100% accurate phone estimates based on rug size, material, and condition. There are no hidden charges, and our pricing reflects our commitment to transparency and customer satisfaction.
