Business Details
37 Years
experience
Emergency
services
Your Trusted Carpet & Rug Cleaning Experts in Charlotte, NC
My Carpet Cleaner has been serving Charlotte, NC since 1989 with a commitment to excellence in carpet and upholstery cleaning. Our team of IICRC-certified professionals utilizes advanced Butler Corporation truck mounts and eco-friendly methods to deliver thorough, fast-drying results. We specialize in residential and commercial services including carpet cleaning, repair, pet odor elimination, and water damage restoration. With sister companies across five cities, we combine local expertise with industry-leading technology. Our 34-year legacy reflects our dedication to customer satisfaction, evidenced by our 100% satisfaction guarantee and transparent pricing. We prioritize health-conscious solutions that are safe for pets and children while maintaining fiber integrity. Our technicians receive ongoing training to stay current with evolving cleaning science and equipment innovations.From routine maintenance to emergency response, we approach every project with professionalism and attention to detail. Our investment in state-of-the-art tools like HEPA-filtered vacuums and high-temperature steam systems ensures superior results. Customer testimonials consistently highlight our punctuality, thoroughness, and ability to transform heavily soiled carpets. We maintain open communication channels for service requests and follow-up support. Our business model focuses on long-term relationships rather than transactional interactions, emphasizing preventive maintenance programs. This approach has earned us recognition as a trusted partner in creating healthier indoor environments.
Services
Carpet Cleaning
Carpet Repair
Upholstery Cleaning
Pet Odor Removal
Tile Cleaning
Commercial Cleaning
Air Duct Cleaning
Mold Removal
Sewer Backup
Water Damage
Details
- Year established: 1989
Highlights and features
- We've served Charlotte since 1989 with industry-certified technicians
- Our Butler truck mounts deliver 340F steam cleaning power
- 100% satisfaction guarantee on all residential cleaning services
- Eco-friendly, pet-safe cleaning solutions with no chemical residue
- IICRC-certified professionals using HEPA-filtered vacuum technology
Associations and certifications
- IICRC
What people say
Very thorough
Professional and on time
Excellent work
Brand new carpets
Timely communication
Services
Carpet Cleaning
Our deep-cleaning process removes embedded dirt and allergens using high-temperature steam extraction. The Butler truck-mounted system combines 340F heat with powerful vacuuming to restore carpet fibers. Customers receive pre-treatment, deodorizing, and disinfecting services included in standard pricing.
Upholstery Cleaning
We employ specialized cleaning solutions and low-moisture techniques to protect fabric integrity while eliminating stains and odors. Our technicians assess material type before treatment to ensure optimal results without damage. The process includes spot removal, deep extraction, and protective finishing.
Pet Odor Removal
Our enzymatic cleaning system targets urine crystals and organic matter at their source. The multi-step process includes inspection, pre-treatment, deep extraction, and residual odor neutralization. Safe for pets and children, with guaranteed elimination of persistent animal odors.
Commercial Cleaning
Designed for office spaces and retail environments, our low-moisture encapsulation method minimizes downtime. The system uses crystallizing polymers to trap soil particles for easy removal. Includes traffic lane treatment, spot cleaning, and fiber protection for high-traffic areas.
Water Damage
Emergency response includes water extraction, structural drying, and mold prevention. We use industrial air movers and moisture detection equipment to restore properties after flooding or plumbing failures. The process follows IICRC S500 standards for safe, effective remediation.
Questions
What's the difference between steam clean and dry clean methods?
Steam cleaning uses hot water extraction to remove soil without fiber damage, while dry cleaning involves mechanical scrubbing that can push dirt deeper into carpet fibers.
Does the final price match the phone quote?
Yes, we guarantee our initial quote remains unchanged unless additional services are requested during the appointment.
What equipment do you use?
We exclusively use Butler truck-mounted systems that generate up to 340°F steam with engine-powered vacuum suction for optimal cleaning.
Are your cleaning products safe for pets and children?
Yes, we use eco-friendly solutions that leave no chemical residue, ensuring safety for pets and children after cleaning.
How long have you operated in Charlotte?
We've served Charlotte since 1989, building our reputation through consistent quality and customer satisfaction.
What's included in standard carpet cleaning?
Our standard service includes pre-treatment, deodorizing, disinfecting, and spot removal for all quoted areas.