Business Details
33 Years
experience
Expert Rug Cleaning & Repair Services in Charlotte, NC
At Bob's Oriental Rugs, we have dedicated over three decades to mastering the art of rug care, combining traditional techniques with modern eco-friendly practices. Our team of skilled artisans treats every rug as a unique piece of history, employing hand-cleaning methods, natural sunlight drying, and meticulous repair work to restore and preserve its original beauty. We serve Charlotte and surrounding areas, offering comprehensive services including deep cleaning, stain removal, fringe repair, and custom rug pad installation.Our commitment to transparency is evident through regular client updates with visual documentation during the cleaning process. With a 100% satisfaction guarantee, we stand by our reputation for delivering unparalleled quality, personalized service, and expert craftsmanship that extends the life of every rug entrusted to our care.
Services
Rug Cleaning
Stain Removal
Fringe Repair
Rug Pads
Pickup & Delivery
Antique Restoration
Color Matching
Moth Damage Repair
Custom Sizing
Sunlight Drying
Details
- Year established: 1993
Highlights and features
- We offer 30+ years of specialized rug care expertise
- Our hand-cleaning process protects rug fibers and dyes
- Eco-friendly methods with organic shampoos and natural drying
- 100% satisfaction guarantee on all cleaning services
- Personalized assessments with visual documentation of progress
What people say
Excellent stain removal
Transparent process with photos
Expert antique restoration
Eco-friendly methods
Knowledgeable staff
Services
Rug Cleaning
Our comprehensive rug cleaning combines traditional hand-washing techniques with modern eco-friendly solutions. Each rug receives individual attention using fiber-safe shampoos and natural sunlight drying to preserve colors and materials. This process removes deep-seated allergens while maintaining structural integrity, extending the life of both modern and antique pieces through meticulous, chemical-free cleaning.
Stain Removal
Specialized stain removal employs precise hand-cleaning methods tailored to each rug's specific fibers and dyes. Our experts use non-toxic solutions to address stubborn stains while protecting delicate materials. With a 50-50 success rate for complete color restoration, we offer transparent pricing adjustments and alternative dry removal options for persistent stains affecting valuable textiles.
Fringe Repair
Professional fringe repair preserves the original craftsmanship of handwoven rugs using traditional reweaving techniques. Our artisans address detached fringes, worn edges, and structural damage while maintaining aesthetic continuity. Each repair receives personalized assessment to ensure seamless integration with the rug's existing design and pattern work.
Rug Pads
Custom-cut rug pads combine felt and rubber materials to prevent slipping while protecting both rugs and flooring surfaces. These premium pads reduce wear through shock absorption, distribute weight evenly, and maintain rug alignment without curling edges. Each pad is precisely measured to match rug dimensions for optimal stability and longevity.
Antique Restoration
Antique rug restoration preserves historical textiles through meticulous cleaning and structural repair. Our specialists handle delicate materials like silk and wool with gentle techniques that maintain original dyes and weaves. This service includes color matching for damaged areas and foundation repairs to extend the usable life of valuable heirloom and collectible rugs.
Questions
Do I need an appointment to drop off my rug?
No appointment needed during business hours Monday through Saturday, 10 AM to 4 PM.
Do you offer pickup and delivery?
Yes, we provide pickup and delivery throughout Charlotte and surrounding areas. Call 704-905-3200 to schedule.
How often should rugs be professionally cleaned?
We recommend cleaning every 2-3 years depending on usage, with more frequent care for high-traffic areas.
Can you remove pet urine and odor?
Yes, our water-based flushing method completely removes urine, bacteria, and odor without harsh chemicals.
What types of rug repairs do you perform?
We handle fringe reattachment, edge securing, hole repairs, and structural restoration using traditional hand techniques.
