Our Story
Welcome to My Carpet Cleaner of Charlotte, a locally owned business that has been dedicated to providing exceptional cleaning services to homes and commercial spaces since 1989. With sister companies in five cities, we take pride in our expertise and commitment to transforming living spaces into vibrant, inviting, and healthy environments. At the heart of our mission is carpet cleaning, an art we've mastered over the years, turning every thread into a testament of cleanliness and comfort.
Our Services
Our skillful team is renowned for their dedication and expertise, standing ready to rejuvenate your carpets, restoring their lushness and vitality, and enhancing the warm ambiance of your living spaces. But our expertise doesn't end with carpets. We understand that your home is a tapestry of different elements, each requiring specific care and attention. Be it restoring the gleam of your tiles, reviving your hardwood floors, meticulously cleaning your furniture, or controlling pet odor, we tackle it all with the same drive and enthusiasm.
Additional Services
We don't just stop at carpet cleaning. We offer a range of additional services to support your home, including:
- Crawl Space Moisture Control: Ensuring the hidden corners of your home are healthy and safe
- Mold Cleaning & Removal: Promptly dealing with situations that require specialized care
- Water Damage Restoration: Supporting you through unexpected turns, such as water damage
- Sewer Back-Up: Minimizing disruptions to your daily life
- Oriental Rug Cleaning: Treating these cherished items with great care and respect
- Upholstery Cleaning: Revitalizing your furniture
- Pet Odor Control: Transferring pet odor from an unwelcome guest to a distant memory
- Tile Cleaning: Unleashing the luminous potential of your tiles
- Furniture Cleaning: Revitalizing your furniture
Our Commitment
At My Carpet Cleaner of Charlotte, we're committed to delivering quality services with the best results and experience in the field. Our team is dedicated to providing exceptional customer service, ensuring that every interaction is a positive one.
Our History
With over 30 years of experience, we've established ourselves as the premier cleaning service provider in Charlotte. Our sister companies in five cities further solidify our reputation for quality and expertise.
Our Team
Our team of experienced professionals is dedicated to providing exceptional cleaning services. From our skilled technicians to our customer service representatives, we're committed to delivering the highest level of service and care to every customer.
Services and Quality of Work
The majority of the reviews praise the excellent job done by the carpet cleaning team, highlighting their professionalism, efficiency, and courtesy. Many customers appreciated the thorough explanation of the work needed and the fair pricing. The technicians were described as meticulous, kind, and honest, with some even providing advice on maintaining the clean appearance of the upholstery.
Communication and Scheduling
Several reviewers praised the company's communication skills, noting that the team was prompt in sending updates on arrival times and keeping customers informed throughout the process.
Expenses and Pricing
However, some reviews expressed concerns about the pricing, with one reviewer feeling that the cost was too high for the services provided. Another reviewer accused the company of price gouging.
Disappointments and Complaints
Unfortunately, there were also several negative reviews. One reviewer reported that their technician took $150 without completing the job and then left without cleaning. Another reviewer was unhappy with the service, claiming that the technician did not clean the stains as promised. Another reviewer reported that the technician did not remove animal hair from their carpet, and yet another reviewer accused the company of throwing away trash in their driveway after completing the job.
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