Business Details
41 Years
experience
Emergency
services
Your Trusted Partner for Commercial Cleaning Solutions in Charlotte
Johnson Group has been a leader in commercial cleaning services since 1985, dedicated to delivering consistent, first-class solutions across North and South Carolina. Our proactive management approach ensures quality control through trained supervisors, eliminating the need for client oversight. We invest in innovative equipment and maintain rigorous employee training programs to uphold industry-leading standards. Founded in 1970 by Gene Johnson, our legacy combines the efficiency of a large organization with the personalized service of a family-owned business. Under the leadership of Emily J McGrath and Katie J Cutler, we continue to prioritize Christian principles, sustainability, and client satisfaction.Our services span multi-tenant facilities, post-construction cleanups, and LEED-certified green cleaning programs tailored to modern facilities. With over 10 million square feet cleaned nightly, we emphasize cost-effectiveness through procedural audits and supply management. Our commitment to employee development and technological advancements ensures responsive, reliable service aligned with evolving industry demands. Backed by comprehensive insurance and certifications, we serve Charlotte and surrounding regions with administrative support and 24/7 emergency response capabilities. This foundation of experience, ethics, and innovation drives our mission to exceed client expectations daily.
Services
Commercial Janitorial
Day Porter Services
Post Construction Clean-up
Carpet Cleaning
Emergency Flood Clean-Up
Upholstery Cleaning
Pressure Washing
Green Cleaning
Specialized Waste Removal
Details
- Year established: 1985
Highlights and features
- We offer 50+ years of combined leadership experience in commercial cleaning
- Our LEED-certified green cleaning programs reduce environmental impact
- We provide 24/7 emergency flood cleanup services with rapid response teams
- Our proprietary training programs ensure consistent service quality across all locations
- We maintain the highest limits of liability insurance for client protection
Associations and certifications
- Minority and Women Business Development Office
- Better Business Bureau of Southern Piedmont Charlotte
Services
Commercial Janitorial
Our comprehensive janitorial services maintain pristine commercial environments through scheduled cleaning programs. We handle daily maintenance, floor care, and specialized tasks while implementing quality control audits to ensure consistent results. Our trained staff uses eco-friendly products and advanced equipment to meet modern facility standards.
Green Cleaning
LEED-certified green cleaning programs reduce environmental impact while maintaining hygiene standards. We employ Green Seal GS-42 certified products and practices that improve indoor air quality and minimize chemical exposure for occupants and staff through science-based cleaning methodologies.
Emergency Flood Clean-Up
24/7 emergency response teams address water damage with industrial extraction equipment and rapid drying techniques. Our certified technicians mitigate structural damage and prevent mold growth through immediate intervention and thorough restoration processes.
Carpet Cleaning
Advanced carpet extraction systems remove deep-seated dirt and allergens while extending floor lifespan. Our technicians use truck-mounted units and eco-friendly solutions for both routine maintenance and deep-cleaning projects in commercial spaces.
Day Porter Services
On-demand maintenance personnel ensure continuous cleanliness in high-traffic areas. Our day porters handle restroom sanitation, waste management, and touch-up cleaning during business hours to maintain professional environments throughout the workday.
People
Emily McGrath
CEO
Third-generation leader with 20+ years in commercial cleaning operations, focusing on sustainable practices and client relationship management while upholding family business values.
Katie Cutler
COO
Overseeing daily operations with 18 years of experience in facility management, emphasizing employee development and quality control systems implementation across service locations.
Cookie Tillman
Senior Operations Manager
15-year industry veteran managing regional teams, specializing in training program development and ensuring compliance with safety and service standards across multiple states.
Shannon Harmon
Senior Operations Manager
Experienced in large-scale facility coordination with expertise in optimizing cleaning processes for efficiency while maintaining high client satisfaction scores across service portfolios.
Alberto Bailot
Assistant Operations Manager
Supporting operations with focus on new client onboarding and implementing technological solutions for service tracking and quality assurance in commercial accounts.
Questions
What commercial cleaning services do you offer?
We provide janitorial services, day porter support, post-construction cleanups, carpet/upholstery cleaning, emergency flood response, and LEED-certified green cleaning programs for office buildings.
Are you available for emergency cleaning needs?
Yes, our 24/7 emergency response team handles flood cleanups with rapid deployment of specialized equipment and trained technicians for immediate damage mitigation.
How do you ensure service quality?
Through continuous quality control audits, management supervision, and comprehensive training programs that include written, video, and hands-on instruction for all staff members.
Do you offer sustainable cleaning options?
Our Green Seal GS-42 certified programs use eco-friendly products and practices that improve indoor air quality while maintaining rigorous cleaning standards for sustainable facilities.
What areas do you service?
We serve Charlotte, NC and surrounding regions in North and South Carolina, handling facilities ranging from small offices to large multi-tenant headquarters.
How are cleaning programs customized?
We develop tailored programs based on facility size, traffic patterns, and specific needs through initial assessments and ongoing client consultation to ensure optimal results.
