Our History and Mission
At Russell's Cleaning, we've been a trusted name in the cleaning industry for over 93 years. Our story began in 1930 when founder Russell Cuoco opened a small dry-cleaning business in his family's garage. Since then, we've grown into one of the most diversified cleaning businesses in the city, thanks to the hard work and dedication of the Bauer family.
Our Services
At Russell's Cleaning, we offer a wide range of services to cater to your every cleaning need. Whether you need traditional dry cleaning, eco-friendly cleaning, or specialized services for your most delicate items, we've got you covered.
Traditional & Eco-friendly Dry Cleaning
Our traditional dry cleaning service is a reliable option for cleaning your clothing. We use a hydrocarbon solvent in a specialized dry cleaning machine that utilizes a two-step bath process to ensure your clothes are free of all solvents. For those who prefer a more environmentally friendly option, we also offer a wet cleaning process that uses a gentle detergent and minimizes water and agitation.
Specialty Services
We understand that some items require special care. That's why we offer a range of specialty services, including:
- Wedding Dresses and Formals: We'll carefully clean and preserve your most cherished garments to ensure they look their best for years to come.
- Leather and Suede items: Our expert technicians will gently clean and condition your leather and suede items to restore their natural beauty.
- Fur Cleaning: We'll carefully clean and restore your fur garments to their original condition.
- Rug Cleaning and Repair: Our expert technicians will thoroughly clean and repair your rugs, removing stains and restoring their original beauty.
- Drapery Cleaning: We'll carefully clean and preserve your delicate drapery, ensuring they remain beautiful for years to come.
- Outdoor Patio Bedding and Linens: Our experts will thoroughly clean and condition your outdoor patio bedding and linens, making them look like new again.
Quality You Deserve
At Russell's Cleaning, we're committed to providing the highest quality cleaning services. Our experienced technicians use the latest equipment and techniques to ensure your items are cleaned to perfection. With over 93 years of experience, you can trust us to deliver exceptional results.
Locations
We're proud to serve our community from our Metairie location, quickly and conveniently providing our services to our customers.
Mixed Reviews for Russell's Cleaning Services
Disappointing Experiences
Some customers have reported poor experiences with Russell's Cleaning Services, citing issues with quality of work, pricing, and customer service. Several reviewers mentioned that their items looked the same or even worse after being cleaned, and that the prices were too high for the quality of service received. Some also experienced rude or unhelpful staff, and felt that the company did not live up to its promises.
Successful Stain Removal and Happy Customers
On the other hand, many customers have reported positive experiences with Russell's Cleaning Services, praising the company's ability to remove tough stains and odors from their clothing and upholstery. Some reviewers mentioned that the company was able to remove stains that other cleaners could not, and that the staff was friendly and helpful. Others appreciated the company's eco-friendly cleaning methods and attention to detail.
Issues with Pricing and Communication
Some reviewers mentioned that the prices at Russell's Cleaning Services were higher than expected, and that the company could improve its communication with customers about pricing and timelines. A few reviewers also reported issues with the company's use of safety pins to attach clothing to hangers, which left permanent holes in their garments.
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