Business Details
39 Years
experience
Trusted Carpet & Rug Cleaning Services in Reno, NV
Custom Floor Care has been serving Northern Nevada and Lake Tahoe since 1987 with professional floor care solutions. Our family-owned business combines decades of experience with certified technicians trained in the latest cleaning methodologies. We specialize in carpet cleaning, upholstery restoration, tile and grout maintenance, and air duct cleaning using van-mounted hot water extraction systems. Our commitment to quality is demonstrated through IICRC certification, mold remediation licensing, and eco-friendly practices including biodegradable cleaning products and biodiesel-fueled equipment.We guarantee customer satisfaction through free estimates, 24-hour dry times, and post-service client education on floor maintenance. With four service locations and same-day/next-day availability, we serve residential and commercial clients across Reno/Sparks, Carson City, Minden/Gardnerville, and Lake Tahoe areas.
Services
Carpet Cleaning
Upholstery Cleaning
Tile & Grout Care
Air Duct Cleaning
Carpet Repairs
Granite Sealing
Pet Stain Removal
Commercial Cleaning
Car Interior Cleaning
Carpet Protection
Details
- Year established: 1987
Highlights and features
- Family-owned since 1987 with local market expertise
- IICRC-certified technicians using truck-mounted hot water extraction
- Eco-friendly cleaning with biodegradable products and biodiesel equipment
- No sub-contractors - fully trained in-house team
- Licensed in mold remediation for comprehensive solutions
Associations and certifications
- IICRC
- American Heart Association
What people say
Outstanding results
Carpets look amazing
Charitable donation
Expert stain removers
Thorough cleaning
Services
Carpet Cleaning
Professional carpet cleaning using truck-mounted hot water extraction systems. Our IICRC-certified technicians achieve 2-4 hour dry times with biodegradable cleaning solutions. Includes pre-inspection, furniture moving, pre-treatment, and Scotchgard protection options for residential and commercial clients.
Upholstery Cleaning
Comprehensive upholstery cleaning for residential furniture and vehicle interiors. Our process includes color-fastness testing, pre-vacuuming, and specialized cleaning solutions. Protects fabric investments with optional Scotchgard treatments while removing pet stains and odors.
Tile & Grout Care
Professional tile and grout cleaning with steam technology for deep disinfection. Services include ceramic, porcelain, and natural stone surfaces. Prevents bacterial growth between tiles and restores original appearance using pH-balanced cleaning solutions.
Air Duct Cleaning
NADCA-member air duct cleaning services for residential HVAC systems. Removes dust, pollen, and contaminants from ducts, cold air returns, and furnaces. Improves indoor air quality and energy efficiency with state-of-the-art equipment and optional sanitization treatments.
Carpet Repairs
Professional carpet repair services including re-stretching, seam repair, and hole patching. Uses power stretching equipment to restore carpets to original tightness. Addresses buckling and seam separation issues in residential and commercial settings.
People
John
Owner
John has owned and operated Custom Floor Care since 1987, bringing over three decades of floor care expertise to Northern Nevada. He personally oversees service quality and client satisfaction.
Questions
What areas do you service?
We serve Reno/Sparks, Carson City, Minden/Gardnerville, and Lake Tahoe areas with same-day/next-day availability.
Do you offer eco-friendly cleaning options?
Yes, we use biodegradable cleaning products and biodiesel-fueled equipment for all our carpet and floor cleaning services.
Are your technicians certified?
All our technicians are IICRC-certified and trained in mold remediation with truck-mounted hot water extraction systems.
How long does carpet cleaning take?
Most jobs complete in 2-4 hours with 24-hour dry times, using our van-mounted hot water extraction method.
Do you handle commercial cleaning projects?
Yes, we provide commercial carpet cleaning, tile maintenance, and air duct cleaning for businesses in Northern Nevada.
