For Your Health and Appearance Since 1987
At Custom Floor Care, we take pride in being a family-owned business since 1987, dedicated to providing top-notch cleaning services to homes and businesses in Reno, Sparks, Minden, Lake Tahoe, and Carson City. Our commitment to excellence has earned us the prestigious 2019 Best of Sparks Award in the category of Air Duct Cleaning.
Our Story
Our journey began over three decades ago, with a passion for delivering exceptional cleaning experiences that exceed our customers' expectations. Today, we stand proud as a licensed, bonded, and insured company, with a team of certified and uniformed technicians who are dedicated to providing same-day or next-day service. We believe in using eco-friendly products and state-of-the-art equipment to minimize our carbon footprint and ensure a healthier environment for our community.
Our Services
At Custom Floor Care, we offer a wide range of services designed to cater to your specific cleaning needs. Our comprehensive services include:
- Same-day or next-day carpet cleaning with quick dry technology
- Carpet repairs and upholstery cleaning
- Tile and grout care, including granite, marble, and travertine cleaning and sealing
- Air duct cleaning and maintenance
- Pet odor and stain removal
- Expert stain removers and FREE estimates and demonstrations
Our Promise
We promise to deliver exceptional results, backed by our 100% satisfaction guarantee. Our goal is to build long-term relationships with our customers, and we strive to achieve this by providing personalized service, competitive pricing, and a commitment to excellence.
Our Green Initiative
At Custom Floor Care, we believe in doing our part for the environment. That's why we've implemented green technology in our cleaning processes, using bio-degradable products and fueling our trucks with bio-diesel. We're committed to reducing our carbon footprint and promoting eco-friendly practices in our community.
Testimonials
Don't just take our word for it! Our customers rave about our services, and we're proud to share their testimonials with you:
- "The results are outstanding." - The Very Rev. Dr. William L. Stomski, Dean and Rector
- "The carpets look amazing! Thanks, John!" - Marissa R. Muscat, Executive Director Tahoe Coalition for the Homeless
Excellent Customer Reviews for Custom Floor Care
The reviews for Custom Floor Care are overwhelmingly positive, with all reviewers giving the company 5-star ratings. The common theme among the reviews is the exceptional service provided by the company's professionals, particularly Jay and John.
Quality of Service
The reviewers praise the efficiency and professionalism of Custom Floor Care's technicians. They highlight the company's ability to deliver high-quality results, with one reviewer stating that their carpet "looks and feels like new." Another reviewer mentions that the company's work was "amazing" and that their carpet was completely dry within a short period.
Communication and Customer Service
The reviewers also praise the company's communication and customer service. Jay and John are commended for their friendly and professional demeanor, with one reviewer noting that Jay called ahead to confirm his arrival time and that John was very nice to work with. Another reviewer appreciates the technician's patience and ability to answer their child's numerous questions about the cleaning process.
Value for Money
The reviewers are also happy with the company's pricing, with one reviewer stating that the company charged a "fair price" for their services.
Summary
Overall, the reviews suggest that Custom Floor Care provides exceptional service, quality work, and good communication at a reasonable price.
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