No Hassles. No Worries. Just a Clean House.
At Extra Step Cleaning, we understand that finding the right house cleaning service can be a daunting task. That's why we're here to take the hassle out of hiring a cleaning company. Our team of experts is committed to providing you with a stress-free cleaning experience that meets your unique needs and preferences.
Our Story
We're a residential and commercial cleaning company based in West St. Louis County, specializing in matching our expertise to your needs. We accommodate nearly any special request, whether environmental, cultural, religious, or personal preference. With Extra Step Cleaning, you're in control - you decide what we do, and we'll make sure you're amazed at how clean your home or business looks when we leave.
Our Services
We offer a range of services, including standard house cleaning, move-in and move-out cleans, and light-construction clean-up. Our team is dedicated to providing a thorough and meticulous cleaning experience that exceeds your expectations. From dusting and vacuuming to scrubbing and sanitizing, we take pride in our attention to detail and commitment to customer satisfaction.
Why Choose Extra Step Cleaning?
There are four reasons why you should choose Extra Step Cleaning:
1. You're in Control: With us, you control what we do. You can tell us exactly what you want done each time. You're always in charge of your home, and we respect that.
2. Stress-Free: We make sure that our cleaning services are stress-free, so you don't have to worry about a thing. Your dedicated team of experts will make sure your home is cleaned to your liking, and you'll always have the same people assigned to your home.
3. Problem-Solvers: We understand that previous cleaning companies may not have met your expectations. We're here to make it right. We don't believe in long-term contracts, surprise fees, or poor communication.
4. Personalized Service: Our team is dedicated to providing personalized service that caters to your unique needs and preferences. We take the time to listen to your requests and work with you to ensure that your home is cleaned just the way you like it.
What Sets Us Apart
We put our customers first, ensuring that every cleaning experience is tailored to their individual needs. Our team is bonded and insured, and we've earned our reputation as one of St. Louis' highest-rated and best-reviewed cleaning companies.
Our Service Area
We serve most of West St. Louis County, including cities such as Brentwood, Clayton, Richmond Heights, University City, Webster Groves, Ballwin, Chesterfield, Creve Coeur, Des Peres, Ellisville, Kirkwood, Manchester, Town and Country, and Valley Park.
Get a Free Estimate
Ready to experience the Extra Step difference? Contact us to schedule a free estimate and learn more about our services.
Overall Experience
The reviews of Extra Step Cleaning are a mix of positive and negative experiences. While some customers have had excellent experiences with the company, others have had issues with pricing, quality of work, and professionalism.
Pricing and Value
Some customers have expressed concerns about the pricing of the company's services, with one reviewer feeling deceived by the hourly rate per cleaner. Another reviewer mentioned that the company's pricing is high compared to other services.
Quality of Work
The quality of work has been praised by some customers, with reviewers mentioning that the company does a great job cleaning and is efficient. However, one reviewer felt that the cleaning was average and not worth the price.
Professionalism
The professionalism of the company has been called into question by some reviewers. One reviewer mentioned that the owner is extremely unprofessional, and another reviewer accused the company of tolerating harassment on the job and refusing to pay employees.
Customer Service
The customer service of the company has been praised by some reviewers, with mentions of the owner being accommodating and the staff being respectful and courteous.
Recommendations
Despite some negative reviews, many customers have highly recommended Extra Step Cleaning, praising the company's efficiency, professionalism, and quality of work.
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