Restoring Your Property, Restoring Your Life
At NOLA MAID, we're a locally owned and operated boutique janitorial service company dedicated to providing top-notch cleaning services to our clients in New Orleans. We pride ourselves on being "eccentrically client focused, " which means we cater to demanding clients with high expectations of quality and service. Our team of highly trained and compensated cleaners go above and beyond to ensure that every client is satisfied with our services.
Our Services
We offer a range of cleaning services designed to meet the unique needs of our clients. Our Home Cleaning Services include Maintenance Cleaning, Initial Cleaning, and Deep Cleaning options. Our Maintenance Cleaning service is designed to keep your home in immaculate condition, while our Initial Cleaning service is perfect for those who want a one-time deep clean. Our Deep Cleaning service is the most thorough cleaning service we offer, perfect for move-in/move-out cleans, spring cleaning, or for those who want a thorough cleaning of their home.
Our Philosophy
At NOLA MAID, we believe in taking care of the people who take care of our clients. That's why we compensate our cleaners well above industry standards. We believe that by taking care of our team, they will be happier and more motivated to provide exceptional service to our clients. Our commitment to quality and service has earned us a reputation as one of the top cleaning services in New Orleans.
What Sets Us Apart
What sets us apart from other cleaning companies is our dedication to quality and service. We don't just hire cheap labor to cut costs; instead, we invest in our team to ensure that every client receives exceptional service. We also believe in making it easy for our clients to get a quote and schedule a cleaning service. Our online quote system is quick and easy to use, and our scheduling system ensures that our clients can schedule a cleaning service at a time that suits them.
Positive Experience
Many customers have had a positive experience with NOLA Maid, praising the affordability and reliability of the service. The owners are said to be attentive and accommodating, making sure to meet expectations and adjust schedules as needed.
Dependable Cleaning
The reviews highlight the effectiveness of the cleaning service, with customers reporting that their homes come out spotless after each visit. The staff is described as polite, punctual, and professional, making the experience seamless and hassle-free.
Accommodating Schedules
NOLA Maid is praised for its flexibility in scheduling, allowing customers to adjust their cleaning needs on short notice. This willingness to adapt to changing circumstances has helped build trust with clients.
Unsatisfactory Experience
However, one customer had a poor experience with the service. Reuben T. was disappointed with the lack of consistency and flexibility with the scheduled cleaning times. Despite being told that the schedule could not be changed, the cleaner arrived late and left on time, regardless of whether the work was completed.
Unmet Expectations
The final straw was when Reuben discovered that only one person was sent to complete the cleaning job, despite being charged for two cleaners. This oversight led to subpar cleaning results, including uncompleted tasks such as doing dishes and tidying up.
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