Exceeding Expectations, Every Time.
At Scarlet & Gray Facility Services, Inc., we're dedicated to providing exceptional commercial cleaning services to academic institutions in the Greater Cincinnati Area. With over 29 years of experience, our team of experts has established a reputation for exceeding expectations and fostering long-lasting relationships with our customers.
Our Story
In 1991, entrepreneur Mark Cappel founded Scarlet & Gray Cleaning Service, driven by a passion for delivering top-notch cleaning services. Over the years, we've grown into a full-service commercial cleaning company, specializing in serving schools and educational institutions. Today, we employ over 280 people, clean over 1,800 classrooms, and maintain over 4 million square feet of flooring, serving over 26,000 students daily.
Our Mission
Our goal is to provide our customers with the cleanest and safest learning environment possible. We strive to build relationships founded on mutual respect, honesty, and fairness. We're committed to exceeding expectations, providing a level of service that surpasses our customers' needs. We also prioritize our employees' well-being, fostering a safe and respectful work environment that encourages creativity, innovation, and professionalism.
Our Services
We offer a comprehensive range of cleaning services tailored to meet the unique needs of academic institutions. Our services include daily cleaning, janitorial services, and light maintenance, as well as specialized summer cleaning tasks and other facility services. Our team is dedicated to ensuring that every area of your facility, from classrooms to hallways, cafeterias, and restrooms, is spotless and safe.
Our Commitment
At Scarlet & Gray Facility Services, Inc., we're committed to sustainability, community outreach, and industry partnerships. We believe in making a positive impact on our community and the environment, which is why we strive to incorporate eco-friendly practices into our operations. Our team is actively involved in community outreach initiatives, supporting local organizations and events that promote education and environmental stewardship.
Our Values
Our values are built on a foundation of mutual respect, honesty, and fairness. We believe in fostering long-term relationships with our customers, employees, and partners, built on trust, open communication, and a commitment to excellence. We're dedicated to providing a safe, respectful, and inclusive work environment that encourages creativity, innovation, and professional growth.
Learn More
If you're interested in learning more about our services, mission, or values, please don't hesitate to contact us. We're always happy to discuss how we can support your institution's cleaning needs and contribute to creating a safe, healthy, and productive learning environment.
Company Review Summary
Positive Experiences
The company has received positive reviews from some employees and clients. One reviewer, Antoin Martin, has been working with the company for over 7 years and praised the great supervisor and staff. Another reviewer, Julie Young, appreciated the company's cleaning services at her kids' school, stating they did an amazing job.
Negative Experiences
However, the company has also received negative reviews from some employees. Estacia J. Simpson Scooby Doob had a bad experience working with the company, citing racist supervisors who found fault in their work and created a creepy work environment. Kenneth Williams was also unhappy, stating he was let go without reason and his full-time position was given to another employee.
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