Exceeding Expectations, One Garment at a Time
At Mayfair Cleaners, we pride ourselves on providing exceptional services to our customers for over 40 years. Our journey began in June 2015 when our parent company, Kasperbauer Cleaners, acquired Mayfair Cleaners. With over 40 years of experience in textile care, we have continued to excel in providing top-notch services to our customers.
Our Services
At Mayfair Cleaners, we offer a wide range of services to cater to our customers' diverse needs. Our experienced and trained staff are equipped to handle a variety of textile and clothing care and services, including:
- Bulk or By-the-Pound Laundry: Do you have a mountain of laundry to tackle? Bring it to us, and we'll handle the rest! Starting at $2.58 +Tax Per-Pound and $5.12 +Tax Per-Pound for Wash, Dry, and Hang.
- Wedding Dress Cleaning and Preservation: We understand the importance of preserving your special memories. Our keepsake package guarantees the preservation of your wedding dress for up to 5 years. The package starts at $177.11 +Tax and includes professional spot-treating and cleaning, handling, and pressing of the garment.
- Uniform Cleaning: Whether you're a school band member, an active-duty military member, or have uniforms in need of a good cleaning, we're here to help. Our trained staff will professionally clean and press your uniforms to military standards.
- Dress Shirt Laundry and Pressing: Need a dress shirt pressed for a meeting, interview, or special occasion? Bring it in before our same-day cut-off time, and we'll make it happen at no extra cost. We also offer professional folding for travel.
- Household Cleaning: From bedding and draperies to quilts and comforters, we can handle all of your household cleaning needs.
Our Commitment
At Mayfair Cleaners, we're committed to providing exceptional service and dedicated to our customers' satisfaction. Our commitment doesn't stop there. We're also committed to the environment, using state-of-the-art equipment and eco-friendly practices to minimize our carbon footprint.
Our Locations
Find us at:
- Drop-Store Hy-Vee in Marshalltown: 802 S Center St Ste 2, Marshalltown, IA 50158
- Vision Bank in Boone: 1704 S Marshall St, Boone, IA 50036
- Fareway in Nevada: 1505 S B Ave, Nevada, IA 50201
- Town & Country Market in Slater: 308 Main St, Slater, IA 50244
- Fareway on Stange: 3619 Stange Rd, Ames, IA 50010
- Market of Madrid: 301 Annex Rd, Madrid, IA 50156
Contact Us
At Mayfair Cleaners, we're committed to providing exceptional service to our customers. If you have any questions or concerns, please don't hesitate to reach out. We're here to help.
Service Quality and Satisfaction
Overall, the reviews for Mayfair Cleaners are mixed, with some customers expressing satisfaction with the service and others experiencing issues. Some reviewers have reported positive experiences, praising the friendly and knowledgeable staff, and the clean and spacious store.
However, others have reported negative experiences, with some expressing disappointment and frustration with the service. Some customers have reported damaged or ruined clothing, with one reviewer even finding a knife in their blazer pocket. Others have reported issues with the pricing, with one reviewer feeling that the costs were too high and the service was not worth the price.
Communication and Customer Service
Some reviewers have reported issues with communication and customer service, with some feeling that their concerns were not addressed in a timely or satisfactory manner. One reviewer reported that they were not contacted when their laundry was ready for pickup, and another reported that the owner was not available to assist with their issue.
Conclusion
While some customers have reported positive experiences with Mayfair Cleaners, others have reported issues with the service and pricing. It is important for customers to carefully review the reviews and consider the potential drawbacks before choosing to use the service.
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