Cleaning your carpets with care, one step at a time.
About Us
His Majesty Carpet Service is a family-owned and operated business serving the Hampton Roads community for over a decade. Founded by local residents, we take pride in providing exceptional customer service and delivering the highest quality cleaning services to both residential and commercial clients.
Our commitment to sustainability and safety is reflected in our use of non-toxic, biodegradable cleaning products that are safe for families and pets. We are dedicated to providing eco-friendly solutions without compromising on effectiveness.
Our Approach
Our experienced technicians take the time to understand your unique cleaning needs and tailor our services to your specific situation. We prioritize attention to detail and use cutting-edge cleaning equipment and eco-friendly products to restore your carpets and upholstery to their former glory.
Our Products
We carefully select our cleaning products to ensure the highest quality and effectiveness. Our arsenal includes:
- Enzymatic-based cleaners: Designed to break down soil and stains naturally and safely.
- Biodegradable and eco-friendly: Safe for children and pets.
- Commercial-grade cleaning solutions: Powerful enough to tackle tough stains and odors.
How long will it take for my carpets to dry?
Drying time varies depending on the soil level of your carpets, the air circulation in your home, and the humidity. Generally, carpets will be dry in 2-4 hours, with some areas potentially taking up to 24 hours for complete dryness.
Can I walk on my carpets during cleaning?
Absolutely! We take precautions to minimize moisture and ensure you can walk on your carpets even during the cleaning process. We recommend using a towel or mat at the entrance of your home to avoid tracking in dirt.
Can you remove all stains?
Our professional cleaning process is highly effective in removing most stains. However, certain stains may be permanent depending on their nature and previous treatment. We assess each stain individually to determine the best possible outcome.
Technical Issues and Unreliability
Several reviewers have expressed dissatisfaction with the carpet cleaning service due to technical issues and unreliability. Karyn Crounse had a disastrous experience, stating that the company did a "worst carpet cleaning job ever" and forced her to hire another cleaner to redo the carpets. Sonshy Womack's experience was equally frustrating, with appointementsbeing cancelled and excuses being made about being stuck in traffic.
Good Experiences
However, some reviewers have had positive experiences with the company. Aly Malia praised the service for being quick, efficient, and great value, and even mentioned that the company is willing to go up to high floor apartments. Jamie Twist also had a good experience, stating that the service was very polite and took less than 2 hours to complete. Additionally, Aundre Johnson, Makayla Scott, and Aly Malia all gave the service a 5-star rating, praising their punctuality and excellent cleaning job.
Unpleasant Surprises
One reviewer, Aly Malia, mentioned that she had to wipe up excess water in her entryway, which was a minor inconvenience. However, another reviewer, Karyn Crounse, had a more severe issue with the cleanup process, stating that the company left her carpets in worse condition than before.
