At Plaza Cleaners, we've been a leader in environmentally friendly dry cleaning solutions for years. We've always chosen cleaning solutions that are gentle on the environment, and we're proud to say that we don't use the solvent perchloroethylene in our process. Our commitment to sustainability is just one of the many ways we strive to provide exceptional service to our customers.
Our Story
For over 60 years, Plaza Cleaners has been a fixture in Portland's dry cleaning business. Our family-owned and operated business has built a reputation on trust, quality, and a commitment to excellence. Our team of experts is dedicated to providing top-notch service, using only the latest technology and eco-friendly cleaning solutions. From wedding gowns to leather cleaning, tailoring, and alteration services, we're here to help you look and feel your best.
Our Services
At Plaza Cleaners, we offer a wide range of services designed to meet the unique needs of our customers. Our services include:
- Pick-up and delivery
- Wedding gown cleaning and preservation
- Leather cleaning and conditioning
- Tailoring and alterations
- Antique and special item cleaning
- Formal wear cleaning
- Drapery cleaning
- Pillow cleaning
- Area rug and carpet cleaning
- Hat cleaning
- Linen laundering
- Shirt laundry
Our Commitment to the Community
At Plaza Cleaners, we're proud to be an active member of our community. We're involved with local organizations such as the Metropolitan Business Association, the Portland/Vancouver Region's Healthy and Sustainable Lifestyle Guide and Business Directory, and the Oregon Dry Cleaners Association. We believe that giving back to our community is an essential part of being a responsible business, and we regularly participate in charity events and fundraising initiatives.
Overview of Reviews
Most reviewers praised Plaza Cleaners for their good service, reliability, and commitment to high-quality workmanship. However, some reviewers had concerns about the prices and the owner's attitude.
Pricing Concerns
Some reviewers mentioned that the prices at Plaza Cleaners have increased over time. For example, one reviewer mentioned that steaming a pair of casual pants cost $7.50. Another reviewer felt that the prices for repairs were "insanely high."
Rude Owner
One reviewer mentioned that the owner was a bit rude, which affected their overall experience.
Praise for Service and Staff
Many reviewers raved about the good service, friendly faces, and commitment to quality workmanship at Plaza Cleaners. The staff, particularly Kathy, was praised for their ability to restore damaged garments. Some reviewers also appreciated the company's outreach program, which offers free cleaning services to the unemployed who need an outfit for a job interview.
Loyalty and Recommendation
Some reviewers were loyal customers who would drive long distances to continue using Plaza Cleaners' services. Many reviewers recommended the business to others, citing their good experiences.
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