Business Details
Professional Residential & Commercial Cleaning Services in Vancouver, WA
Exceptional Cleaning was founded with a mission to redefine residential and commercial cleaning standards. Our owner, Michelle Rush, brings over two decades of combined industry experience, having grown the company tenfold since acquiring it in 2017. We specialize in customized cleaning solutions for homes and small offices, combining rigorous employee screening with a proprietary 60-point checklist to ensure consistent quality. Our team undergoes 12-week training programs, maintains $1M liability insurance, and operates without subcontractors to guarantee accountability.We prioritize client safety through bonded employees, workers' compensation coverage, and transparent entry policies using secure key management systems. Our satisfaction guarantee ensures re-cleaning within 24 hours of service if standards aren't met, while our flexible scheduling accommodates weekly, monthly, or one-time cleaning needs.
Services
Residential Cleaning
Commercial Cleaning
Weekly Maintenance
Bi-Weekly Cleaning
Monthly Cleaning
One-Time Cleanings
Move-In/Out Cleaning
New Construction Cleaning
Window Cleaning
Customized Cleaning
Highlights and features
- We are licensed, bonded, and insured with $1,000,000 liability coverage
- Our employees undergo 12-week training programs with drug screening
- Satisfaction guarantee with free re-cleaning within 24 hours
- No subcontractors - all employees paid living wages with benefits
- Secure key management system with 15-minute wait policy for access
What people say
Fantastic service
Thoroughness and professionalism
No fumes, house spotless
Best cleaning service
Punctual, dependable, honest
Services
Residential Cleaning
Our residential cleaning service provides comprehensive home care using a 60-point quality checklist. We handle kitchens, bathrooms, living areas, and specialty spaces with consistent technician teams. Clients benefit from customizable service plans and guaranteed results.
Commercial Cleaning
Commercial cleaning services maintain professional environments across Clark County. We service offices, retail spaces, and law firms with flexible scheduling options. Our trained technicians ensure health compliance and client confidentiality.
Move-In/Out Cleaning
Specialized move-in/move-out cleaning prepares properties for transitions. Our deep cleaning process covers all surfaces, fixtures, and hard-to-reach areas. This service ensures properties meet leasing requirements or selling standards.
New Construction Cleaning
New construction cleaning removes building residues and prepares spaces for occupancy. We handle debris removal, surface polishing, and detail cleaning of fixtures. This service ensures move-in readiness for residential and commercial properties.
Window Cleaning
Professional window cleaning services enhance property appearance with streak-free results. We clean interior and exterior glass surfaces using safe, effective methods. This service improves natural light penetration and maintains building aesthetics.
People
Michelle Rush
Owner
Michelle Rush founded Exceptional Cleaning after recognizing industry gaps during her 20-year career. With business education and hands-on experience, she transformed the company into a 10x larger operation while maintaining quality standards.
Questions
What happens if I need to reschedule a cleaning?
We request advance notice for rescheduling with no associated fees.
How should I prepare for a cleaning visit?
Clear major clutter; we handle routine obstacles but work faster with accessible spaces.
Are pets allowed during cleaning?
We recommend securing pets for safety and efficiency, though we understand they're part of the household.
Is tipping expected for cleaning services?
Tips are appreciated but not required, with many clients tipping seasonally or after exceptional service.
Are you licensed and insured?
Yes, we maintain Washington state licensing, $100,000 bond, and $1,000,000 liability insurance.
How are cleaning costs determined?
Pricing considers home size, condition, and specific cleaning requirements during initial assessment.
