You're in Good "HandS" with ServiceMaster HandS!
At ServiceMaster HandS, we believe that our success is directly tied to the success of our customers. That's why we're dedicated to providing exceptional cleaning services to businesses in the Rochester, Syracuse, and Batavia areas. With our commitment to reliability, quality, and customer satisfaction, we've become one of the largest and most dependable janitorial companies in the region.
Our Story
In 2006, ServiceMaster HandS was founded with the goal of providing specialized cleaning services to meet the unique needs of our customers. Over the years, we've grown to become a trusted partner for businesses in various industries, including education, healthcare, hospitality, and more. Our team of experienced professionals is equipped with the latest cleaning technology and products to ensure that our services exceed our customers' expectations.
Our Services
At ServiceMaster HandS, we offer a range of services designed to meet the unique needs of our customers. From janitorial services to carpet cleaning, upholstery care, and post-construction cleaning, our team is dedicated to providing exceptional results.
- Janitorial Services: Our cleaning teams have the equipment and expertise to handle a variety of jobs at nearly any type of business. We offer daytime cleaning services, nighttime cleaning services, and customized cleaning programs to meet the unique needs of our customers.
- Carpet Care: Our carpet cleaning services include vacuuming, deep cleaning, and stain removal to keep your carpets looking their best.
- Floor Cleaning: Our floor care services include regular maintenance, deep cleaning, and protection for all types of flooring, including hardwood, vinyl, and tile.
- Upholstery Care: Our experienced upholstery technicians can pre-treat, clean, and dry sofas, chairs, cubicle dividers, and other upholstered surfaces to keep your office looking great.
- Specialized Services: We offer specialized cleaning programs for educational, healthcare, and hospitality facilities, as well as construction cleanup and sanitizing services.
Why Choose Us?
At ServiceMaster HandS, we're committed to providing exceptional service, unbeatable quality, and unparalleled customer satisfaction. Here are just a few reasons why you should choose us:
- Experience: With over 15 years of experience in the cleaning industry, we've developed the expertise and knowledge to deliver exceptional results.
- Reliability: Our team is available 24/7 to respond to your cleaning needs, ensuring that your business remains clean and presentable.
- Customized Solutions: We understand that every business is unique, which is why we offer customized cleaning programs tailored to meet the specific needs of our customers.
Contact Us
If you're looking for a reliable and professional cleaning service in the Rochester, Syracuse, or Batavia areas, we invite you to contact us today. Our friendly and knowledgeable team is always happy to discuss your cleaning needs and develop a customized solution that meets your unique requirements.
Services and Quality
ServiceMaster by H&S provides exceptional cleaning services, including standard cleaning, cleaning and disinfection, and deep cleaning. Their professionals, such as Yezenia, seem to go above and beyond to ensure satisfaction. Additionally, their team, led by William Hawkins, is praised for their professionalism, quality of work, and ability to make clients feel welcome.
Communication and Organization
On the other hand, there seems to be a disconnect between communication and organization within the company. Reviewer WorldClassGaming had a negative experience, initially being told they would be assigned to a particular location, only to be reassigned days later without clear explanation. This lack of transparency and poor communication led to frustration and negative reviews.
Employee Reviews
Reviewers Nicole Mcnish, Vanessa Nobrega, Bob From Ny, Meagan Oshiro, Stephanie Ike, Judy Hawkins, Gladys Hawkins, and Ruth Boulter all expressed satisfaction with the services provided by ServiceMaster by H&S. They highlighted the professionalism, quality of work, and attention to detail demonstrated by the company's employees, particularly Mr. Hawkins.
Conclusion
While ServiceMaster by H&S seems to excel in providing quality cleaning services, their communication and organization may require improvement. It is crucial for companies to maintain open and transparent communication with their employees and clients to avoid misunderstandings and maintain a positive reputation.
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