"Serving Finer Homes and Businesses" - Since 1983
At Michael's Cleaners, we are a family-owned and operated business that has been serving the Columbia area for over 40 years. We take pride in providing high-quality dry cleaning and laundry services to our customers, and we are dedicated to building strong relationships with our customers and employees.
Our Commitment
At Michael's Cleaners, our commitment is to provide exceptional service, quality, and value to our customers. We believe that taking care of our employees is essential to creating a positive and productive work environment, which in turn allows us to provide the best possible service to our customers. Our commitment to our customers includes using only the latest technology and equipment, as well as providing expert cleaning and finishing techniques to ensure that your garments are cleaned and cared for to the highest standards.
Our Services
At Michael's Cleaners, we offer a range of services to meet the needs of our customers. Our services include:
- Laundry: From casual to formal wear, our laundry services use a unique process that allows for lower water temperatures and gentle cleaning to ensure that your garments are cleaned and cared for to the highest standards.
- Dry Cleaning: With over 25 years of experience, our dry cleaning services include expert cleaning, freshening, and finishing to ensure that your garments look their best.
- Free Seasonal Storage: We offer free seasonal storage for your out-of-season clothing, carefully cleaning and storing your garments in a secure and climate-controlled facility.
- Household Cleaning: We expertly clean and care for your household items, including comforters, bedspreads, blankets, draperies, and area rugs.
- Bridal Gown Preservation/Restoration/Cleaning and Finishing: As the Carolinas' premiere wedding gown specialist, we provide exceptional service for your special day.
- Smoke/Water Damage Restoration: We offer exceptional service for those needing help after a fire or flood, working with you, your insurance company, or your restoration company to provide the help you need.
- Fluff and Fold: We offer next-day "Fluff and Fold" service for basic items such as socks, underwear, T-shirts, etc.
Our Locations
Michael's Cleaners has five convenient locations throughout the Columbia area. Our locations include:
- Decker Boulevard: 1749 Decker Blvd, Columbia SC 29206
- Forest Drive: 2551 Forest Drive, Columbia SC 29204
- Sparkleberry Lane: 800 Sparkleberry Ln #6544, Columbia SC 29229
- Hard Scrabble Road: 4760 Hard Scrabble Rd, Columbia SC 29229
Careers
At Michael's Cleaners, we are always looking for talented people who are energetic, accountable, and motivated to join our team. If you're interested in working with us, visit our careers page to learn more and apply online.
Contact Us
We're excited to serve you!
Poor Customer Service and Bad Experiences
Many customers have reported having a terrible time at Michael's Dry Cleaners. Several reviewers mentioned being overcharged or receiving poor-quality service. Some employees, specifically Tammy and Pam, were cited as being belligerent, rude, and unprofessional.
Delivery Issues and Unmet Expectations
Some customers experienced delays in receiving their dry-cleaned items, with one reviewer waiting almost a week for their item to be ready. Another reviewer was told that an item was ready, but was then met with a rude employee who refused to take their receipt.
Unmet Expectations and Lack of Professionalism
Several reviewers mentioned that the employees seemed more interested in watching TV than helping customers. Some customers were met with condescending or argumentative behavior from employees.
One Positive Experience
However, one reviewer, Lisa W., had a positive experience at Michael's Dry Cleaners. The employee at the counter was kind and helpful, and the service was quick and efficient.
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