We do it once and we do it right!
Upscale Professional Cleaning Service is a family-owned commercial and residential cleaning business that serves the Charlotte Metropolitan area. For years, we have been dedicated to delivering the most thorough and complete cleaning services to our growing list of satisfied customers. We take pride in our ability to deliver customized cleaning solutions that cater to the unique needs of each client.
Our Mission
At Upscale Professional Cleaning Service, our mission is to provide exceptional cleaning services that exceed our clients' expectations. We achieve this by utilizing state-of-the-art equipment, environmentally safe products, and a team of well-trained and uniformed professionals. We understand that a clean environment is not just a matter of aesthetics, but also plays a crucial role in maintaining a healthy and productive environment.
Commercial Services
We understand the importance of a clean business environment in presenting a professional image and improving morale among employees. Our delivery of quality cleaning services ensures a worry-free way for your business to maintain a clean and professional atmosphere day after day. We offer a range of cleaning programs designed to meet the specific needs of your business, including commercial offices, banks, property management properties, and more.
Residential Services
We know that your home is one of your most valuable possessions, and your time is valuable. At Upscale Professional Cleaning Service, we work around your schedule to provide dependable and thorough cleaning services that meet your unique needs. Our team of professionals uses state-of-the-art equipment and environmentally safe products to ensure a deep clean that leaves your home noticeably enhanced.
Equipment and Cleaning Products
We utilize the latest equipment and cleaning products that prioritize the safety of our clients, employees, and the environment. Our equipment includes backpack vacuum cleaners with HEPA filters and microfiber cloths that trap dirt and hold it in a positively charged state. Additionally, our cleaning chemicals are environmentally safe and "green."
Why Choose Us?
At Upscale Professional Cleaning Service, we pride ourselves on our commitment to quality, reliability, and customer satisfaction. We understand the importance of a clean environment and strive to deliver exceptional cleaning services that exceed our clients' expectations.
Our Coverage Area
We serve the Charlotte Metropolitan area, including Huntersville, Cornelius, North Charlotte, Uptown Charlotte, Denver, Davidson, Concord, and Stanley.
Overall Experience
The majority of customers have had an exceptional experience with Upscale Professional Cleaning services. They have praised the company for their attention to detail, professionalism, and ability to provide a deep clean that leaves their homes feeling stress-free and organized.
Cleaning Quality
Customers have consistently mentioned that the cleaning quality provided by Upscale Professional is top-notch. They have been impressed with the company's ability to leave their homes spotless, even in areas that require extra attention.
Customer Service
The company's customer service has also been highly praised. Customers have mentioned that the owner, Kathy, is responsive, friendly, and goes above and beyond to ensure customer satisfaction.
Trust and Reliability
Many customers have mentioned that they trust Upscale Professional to clean their homes, and that the company has exceeded their expectations. They have also praised the company's punctuality and reliability.
Negative Experience
However, one customer had a disappointing experience with the company, citing issues with professionalism, punctuality, quality, responsiveness, and value.
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