Business Details
27 Years
experience
Professional Carpet & Rug Cleaning Services Charlotte NC
Carolina Carpet Cleaning has been locally owned and operated in Cornelius, NC for over 25 years, establishing itself as a trusted leader in professional cleaning solutions. As a BBB Accredited business with an A+ rating, we combine extensive industry experience with advanced techniques to deliver exceptional results. Our comprehensive services include carpet cleaning, upholstery cleaning, tile and grout restoration, and specialized rug cleaning through our dedicated in-plant facility. With a commitment to quality, we utilize a 12-step cleaning process for carpets and a 9-step system for rugs, ensuring thorough soil removal and long-lasting protection.Our team serves the entire Charlotte metropolitan area, including Lake Norman, Huntersville, Mooresville, and surrounding communities. We prioritize customer satisfaction through transparent communication, eco-friendly cleaning solutions, and a 100% money-back guarantee. Our expertise extends to both residential and commercial clients, with specialized attention to real estate professionals requiring property preparation. By maintaining rigorous quality standards and investing in continuous staff training, we ensure every service call meets our high benchmarks for cleanliness and client satisfaction.
Services
Carpet Cleaning
Rug Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Carpet Dye Repair
Details
- Year established: 1999
Highlights and features
- 25+ years of local cleaning expertise in Charlotte and Lake Norman
- BBB Accredited Business with A+ rating since 1999
- Free rug pickup & delivery service across Charlotte metro area
- 12-step carpet cleaning process recommended by major manufacturers
- Serving Charlotte, Lake Norman, Huntersville, Mooresville and surrounding areas
Associations and certifications
- BBB
What people say
Great job
Prompt service
Affordable pricing
Professional staff
Spot removal
Services
Carpet Cleaning
Our hot water extraction method removes embedded soils and allergens using truck-mounted equipment. The 12-step process includes pre-vacuuming, pre-treatment, deep extraction, pH balancing, and rapid drying. We follow manufacturer guidelines to maintain warranties while extending carpet lifespan through thorough cleaning and protection.
Rug Cleaning
Our in-plant rug cleaning uses specialized techniques for area and oriental rugs. The 9-step process includes dry soil removal, fiber testing, pre-treatment, shampooing, controlled drying, and fringe cleaning. We offer complimentary pickup and delivery with professional reinstallation after cleaning.
Upholstery Cleaning
IICRC-certified technicians use a 12-step process for fabric and leather upholstery. This includes fiber testing, pre-vacuuming, spot treatment, controlled extraction, pH balancing, and protective finishing. Our methods remove allergens and stains while preserving fabric integrity and appearance.
Tile & Grout Cleaning
Our 8-step system removes grime from ceramic tile and grout using high-temperature cleaning solutions. We offer sealing options that protect against stains while maintaining natural appearance. The process includes deep cleaning, sanitizing, and application of protective sealers for long-lasting results.
Carpet Protection
We apply protective treatments that create invisible barriers against stains and soils. This extends time between cleanings by preventing particles from adhering to fibers. Treatments are recommended every 18-24 months to maintain effectiveness and warranty compliance.
Questions
What cleaning methods do you use for carpets?
We use hot water extraction, the #1 method recommended by carpet manufacturers like Shaw and Mohawk for deep cleaning.
Do you offer rug pickup and delivery?
Yes, we provide complimentary rug pickup and delivery service to all clients across Charlotte and Lake Norman areas.
How often should carpets be professionally cleaned?
Most manufacturers recommend professional cleaning every 12-18 months, or twice yearly for homes with pets or children.
Are your cleaning solutions safe for pets and children?
Yes, we offer hypoallergenic, non-toxic, and biodegradable cleaning solutions safe for families and pets.
Do you guarantee your cleaning services?
Yes, we offer a 100% money-back guarantee up to $1,000 if you're not completely satisfied with our service.
Can you clean specialty rugs like orientals or persians?
Yes, our in-plant facility specializes in cleaning all rug types including oriental, persian, silk, and wool rugs.
