Transforming your space, one cleaning at a time!
At Maurer's Carpet and Blind Cleaners, we understand the importance of a clean and healthy living space. That's why we're dedicated to providing top-notch cleaning services to homeowners in Lansing, MI, and surrounding areas. Our team of experts is committed to delivering exceptional results, using the latest equipment and eco-friendly solutions to leave your carpets, rugs, upholstery, and blinds looking and feeling their best.
Our Mission
Our mission is to provide professional, reliable, and personalized cleaning services that exceed our customers' expectations. We strive to build long-term relationships with our clients, providing them with trusted advice, superior quality, and unparalleled customer service. Our goal is to make your home a healthier, cleaner, and more comfortable place to live.
Our Services
At Maurer's Carpet and Blind Cleaners, we offer a wide range of services designed to cater to your specific cleaning needs. Our services include:
- Carpet Cleaning: Our hot-water extraction method ensures a deep and thorough cleaning of your carpets, removing dirt, dust, and allergens.
- Rug Cleaning: We use specialized techniques and equipment to clean your precious rugs, preserving their beauty and extending their lifespan.
- Upholstery Cleaning: Our experts will leave your furniture looking and feeling like new, using gentle yet effective cleaning solutions.
- Fabric Protection: We apply a protective coating to your furniture and carpets, shielding them from spills and stains.
- Blind Cleaning and Repair: Our team will clean and repair your blinds, restoring their functionality and aesthetic appeal.
- Tile and Grout Cleaning: We use advanced equipment to remove dirt and grime, leaving your tile and grout surfaces sparkling clean.
Why Choose Us
At Maurer's Carpet and Blind Cleaners, we pride ourselves on our commitment to excellence, honesty, and integrity. Our team is fully trained and certified, ensuring that you receive the highest quality service possible. We use eco-friendly solutions, state-of-the-art equipment, and a unique hot-water extraction method that leaves your carpets residue-free.
Customer Experience
The customers who left reviews had varying experiences with Maurer's. Some were extremely satisfied with the service, while others were thoroughly disappointed. The common thread among those who left positive reviews was exceptional customer service, punctuality, and professionalism.
Positive Reviews
Kendra G., Mahmood Ali, Evelyn Oka, Paigelyn Becker, and Bradley Robinson all gave 5-star ratings. They praised the company's responsiveness, organization, and expertise. Ruth and Ethan, in particular, were complimented on their great job repairing shades and showing professionalism.
Negative Reviews
On the other hand, Nk K. and Aj W. had horrific experiences with Maurer's. They both gave 1-star ratings and expressed disappointment with the company's unprofessionalism, rudeness, and lack of customer service skills. Ruth, the owner, was specifically criticized for being unwilling to discuss customer concerns and for being unprofessional.
Quality of Service
The quality of service varied among customers. Those who left positive reviews were generally satisfied with the work done, while those who left negative reviews were disappointed with the outcome. Bradley Robinson and Paigelyn Becker mentioned that the company did a great job cleaning floors, but Rebecca Coleman's experience with rug cleaning was disappointing, as the stains were still present after the cleaning.
Professionalism
The level of professionalism exhibited by employees varied among customers. While some praised the staff's professionalism, others criticized Ruth, the owner, for being unprofessional and unwilling to engage with customers.
