Quality Cleaning, Exceptional Service
Kathleen's Cleaning Service stands out as a premier provider of professional cleaning services in the Greater Richmond, Virginia area and the Pinellas County, Florida area. We take pride in delivering consistent, meticulous cleaning solutions to both residential and commercial clients. Our team of experienced professionals is dedicated to exceeding expectations and ensuring your complete satisfaction.
What Makes Us Special
Our commitment to exceptional service sets us apart. We focus on:
- Personalized Attention: We take the time to understand your unique cleaning needs and preferences.
- Attention to Detail: Our technicians meticulously clean every nook and cranny, leaving no spot untouched.
- Eco-Friendly Cleaning: We utilize eco-friendly cleaning products and techniques to minimize environmental impact.
- Professionalism: Our courteous and reliable technicians are thoroughly vetted and trained to provide exceptional service.
The Kathleen's Difference
We believe open communication and transparency are vital to building lasting client relationships. We:
- Provide clear and comprehensive estimates before starting any project.
- Offer flexible scheduling options to accommodate your busy schedule.
- Maintain open communication throughout the cleaning process.
- Regularly solicit client feedback to ensure we exceed expectations.
Our Services
We offer a comprehensive range of cleaning services, including:
- Residential Cleaning: Top-to-bottom cleans, move-in/move-out cleaning, market-ready cleaning, and more.
- Commercial Cleaning: Office cleaning, retail store cleaning, construction site cleaning, and more.
- Special Services: Move-in/move-out cleaning, post-party cleaning, and event cleaning.
Dedicated to Customer Satisfaction
Customer satisfaction is our top priority. We offer a 100% satisfaction guarantee and are committed to addressing any concerns promptly and efficiently. Our clients consistently praise us for our meticulous attention to detail, dedication to communication, and exceptional customer service.
Choose Kathleen's Cleaning Service for
- Personalized and responsive service
- Comprehensive cleaning solutions
- Attention to every detail
- Eco-friendly cleaning practices
- Guaranteed satisfaction
Overall Experience
Kathleen's Cleaning Service has received overwhelmingly positive reviews from satisfied customers. The majority of reviewers have praised the company's excellent service, professionalism, and attention to detail. Many reviewers have mentioned specific cleaning professionals who have done an outstanding job, such as Kathleen, Billie Jo, Robin, Jessica, Amanda, Annette, Erika, and Kim. These cleaners have been described as friendly, thorough, and efficient.
Communication and Scheduling
Several reviewers have commended the company's easy scheduling process and responsive communication. Some reviewers have mentioned that the company has been accommodating and flexible with scheduling, while others have praised the quick response times to their inquiries.
Quality of Service
Reviewers have consistently praised the quality of the cleaning services provided by Kathleen's Cleaning Service. Many reviewers have mentioned that their homes were left spotless and that the cleaners were very thorough in their work. Some reviewers have highlighted specific areas of attention, such as the cleaning of refrigerators and other hard-to-reach areas.
Negative Experiences
However, some reviewers have not had such positive experiences. Two reviewers have given the company a low rating due to issues with communication and responsiveness. One reviewer felt that the company had not fulfilled its promises and had been unresponsive to their concerns. Another reviewer was unhappy with the quality of the cleaning service, feeling that it was subpar and that the company had overcharged them.
