Empowering you to express your best
At Express Cleaners, we pride ourselves on being Atlanta's premier dry cleaners, dedicated to providing exceptional quality and service to our customers. Our journey began in 2002 when our founder, Michael Moon, established Atlanta Clothing Care, Inc. (Express Cleaners) on April 3rd. Over the years, we have continued to grow and expand our capabilities, always striving to provide the best possible cleaning and maintenance for your cherished garments and linens.
Our Mission
Our mission is to empower our customers to express themselves confidently through the highest quality garment care, while fostering a culture of integrity, innovation, and exceptional service. We believe that every individual deserves to feel their best, and that starts with the clothes they wear. That's why we're committed to providing expertly cleaned, pressed, and cared-for garments that make you look and feel your best.
Our Services
We offer a wide range of services to cater to your garments' unique needs. From full-service dry cleaning to laundry services, alterations, and repairs, we've got you covered. Our state-of-the-art equipment, including two new Firbimatic SPA dry cleaning machines and Poseidon wet cleaning machines, ensures that your garments receive the most advanced cleaning processes available.
Our Services
- Full-service dry cleaning: We take care of everything, from greeting you as you walk into our store to the cleaning and processing of your items, to the return of your completed order.
- Laundry services: We can handle large loads of conventional laundry and process garments and linens in bulk or by the pound for both personal and commercial applications.
- Alterations and repairs: Our experienced seamstress is ready to complete any mending or adjustments you may need.
- Wash and fold services: We offer per-pound and bulk pricing for your convenience.
Prices
Our prices are competitive and transparent. From $16 hem alterations to $2.50 per pound for wash and fold laundry, we offer a range of pricing options to fit your needs. Please note that prices are subject to change and may vary slightly between items. A 3% Environmental Charge is incurred on all orders to ensure proper handling and cleanup of waste created in the dry cleaning process.
Our Team
Our dedicated staff is committed to delivering exceptional service and ensuring that your garments receive the utmost care. With over 20 years of experience, our seamstress is always ready to complete any mending or adjustments you may need.
Get in Touch
Ready to experience the Express Cleaners difference? Whether you're looking for a special occasion outfit or just need a quick wash and fold service, we're here to help. Contact us today to schedule your service or learn more about our services and pricing.
Poor Customer Service
Several customers have experienced poor customer service, including being charged unexpectedly high prices and being made to feel unimportant. Author Noah had his label on his $300 jeans messed up, and Author Yugandhar P. was overcharged for a simple service. The latter also mentioned that the staff lacked basic courtesy.
Good Customer Service
On the other hand, most customers have had positive experiences with the store's staff. Authors Jim Magers, Justin Dane, Bryson Rudd, Michael L., Ren S., David M., Crissy Marshall, Lisa Daniel, Stephen R. Munier, Blake Masters, and Jeff Reamer all praised the friendly and professional service they received.
Complaints
Some customers have also had issues with the store's policies or services. Author Joy Com complained about being made to wait while a white customer received priority service, despite her having been there longer. Author Jeff Reamer mentioned that the store had done a great job during the COVID-19 pandemic, but his vehicle was still broken down and he had to use an Uber to pick up his dry cleaning.
Overall Review
Despite some negative experiences, the majority of customers have recommended Express Cleaners for their excellent customer service, reasonable prices, and high-quality services.
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