Quality Cleaning, Guaranteed Results
At Sterling Steam Carpet Cleaning, we are a family-owned and operated company dedicated to providing top-notch cleaning services to residential and commercial clients in the Indianapolis area. Our team of experts has over 17 years of experience in the floor care industry, and we take pride in our commitment to quality and customer satisfaction.
Our Story
Our journey began in August 2012, when we opened our doors to the community. We understand the importance of building a reputation based on trust, hard work, and dedication. With a combined 17 years of experience in the industry, our husband-and-wife team, Dave and Julie, have established a business built on customer loyalty and retention.
Our Services
At Sterling Steam Carpet Cleaning, we offer a range of services designed to meet your cleaning needs. Our expertise includes:
- Carpet Cleaning: We use hot water extraction methods to deeply clean your carpets, removing dirt, stains, and odors.
- Upholstery Cleaning: Our team specializes in cleaning a variety of upholstery items, including sofas, chairs, love seats, and more.
- Tile and Grout Cleaning: We use specialized equipment and techniques to deep clean tile and grout, removing dirt, grime, and bacteria.
- Commercial Carpet Cleaning: Our commercial cleaning services are designed for businesses of all sizes, providing a thorough cleaning and maintenance schedule.
What Sets Us Apart
At Sterling Steam Carpet Cleaning, we stand out from the competition in several ways:
- Family-owned and operated: Our family has been serving the Indianapolis community for over 17 years.
- Professional, certified technicians: Our team is comprised of highly trained and certified technicians who will treat your home or business like their own.
- Flexible scheduling: We understand the importance of scheduling. We offer flexible scheduling options to accommodate your needs.
- Quality guarantee: We're committed to quality and customer satisfaction. If we don't meet your expectations, we'll work with you to make it right.
What Our Customers Say
Our customers have spoken, and we're proud to share their testimonials with you:
- "I was so impressed with the job Julie and Dave did. When they were finished, my tile and grout looked like it did when it was installed 10 years ago, and my grout had never been sealed! They were prompt, professional, and the result was wonderful." - Audrey D.
- "Dave and Julie came to my home to clean our carpet a couple of days ago. The owners came not just some tech. WOW. They did an AMAZING job. They took their time, had great attention to detail, and the carpets look GREAT!" - Joy Pfingston
Excellent Service and Quality Results
The majority of reviewers have had exceptional experiences with Sterling Steam, praising the company's professionalism, attention to detail, and quality of work. Many have mentioned that the owners, Dave and Julie, provide exceptional service, going above and beyond to ensure customer satisfaction. The reviewers have recommended Sterling Steam to others, citing the company's ability to remove tough stains and leave carpets looking like new.
Positive Responsiveness, Punctuality, and Quality
Reviewers have praised Sterling Steam's punctuality, with many mentioning that the company shows up on time for appointments. The owners' positive responsiveness has also been highlighted, with reviewers noting that Dave and Julie take the time to understand their needs and ensure they are satisfied with the service. The quality of work has been consistently praised, with many reviewers mentioning that the company has been able to remove stubborn stains and leave their carpets looking like new.
Negative Experience with Rude Owners
However, one reviewer had a poor experience with Sterling Steam, citing rudeness and unprofessional behavior from the male owner. The reviewer felt uncomfortable and upset during the service and would not recommend the company to others.
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