Providing the best personalized service at very reasonable rates!
At Fox Valley Carpet Cleaning, we pride ourselves on being a family-owned and operated business that has been serving the Fox Valley area for over 35 years. Our mission is to provide the best personalized service at very reasonable rates to our customers. We believe in building strong relationships with our customers and strive to ensure that every interaction with our company is a positive one.
Our Story
We have been in the carpet and upholstery cleaning industry for over three decades, and in that time, we have developed a reputation for providing top-notch service and commitment to quality. Our team of skilled technicians is dedicated to ensuring that every job is done to the highest standards, and we utilize only the latest equipment and cleaning solutions to get the job done.
Our Services
We offer a wide range of services to meet the cleaning needs of our customers. These include:
- Truck-Mounted Steam Carpet Cleaning: Our state-of-the-art equipment is designed to provide deep-down cleaning for your carpets, upholstery, and other surfaces.
- Carpet Deodorizing: Our deodorizing process uses natural enzymes to eliminate odors and leave your carpets smelling fresh and clean.
- Carpet Sanitizing & Deodorizing: Our sanitizing process kills 99.9% of bacteria, viruses, and mold, making it perfect for homes with pets or allergies.
- Upholstery Cleaning: Our upholstery cleaning services use specialized equipment to clean and restore your furniture to its original condition.
- Pet Odor/Stain Removal: Our pet stain and odor removal services use specifically formulated products to remove pet stains and odors from your carpets and upholstery.
- Water Removal/Flood Services: Our team of experts is trained to respond quickly to water damage emergencies and restore your home to its original condition.
- New Carpet Sales & Installation: We offer a wide range of carpet types and styles, and our experienced installers will ensure that your new carpet is installed professionally and with precision.
Availability and Pricing
We understand that timing is everything, and we strive to accommodate our customers' schedules whenever possible. Our availability can fluctuate throughout the year, but we generally range from next day to 10 days out. We have a simple pricing system, with a minimum of $80 for most areas. Rooms are priced at $40 per room, and additional services like sanitizing and deodorizing are available at an additional cost.
Contact Us
If you have any questions or would like to schedule your appointment, please call our office at (630) 851-8400 or contact us through our website. We look forward to serving you and providing you with the best carpet and upholstery cleaning services in the Fox Valley area.
Carpet Cleaning Experiences with Fox Valley Carpet Cleaning
Mixed Experiences
One customer, The English Professor, had a negative experience with Fox Valley Carpet Cleaning, citing a "bait and switch" pricing issue. They felt that the company did not disclose the final price until after the work was done, resulting in a higher cost than initially quoted. This customer was unhappy with the approach and stated that they would not recommend the company.
Positive Experiences
On the other hand, the majority of customers had positive experiences with Fox Valley Carpet Cleaning. Many reviewers praised the company's professionalism, courtesy, and efficiency. They appreciated the excellent job done in cleaning their carpets, removing stains and odors, and providing good value for the price. Some reviewers also praised the company's promptness, friendly technicians, and reasonable pricing.
Common Themes
- Several reviewers mentioned the company's ability to remove tough stains and leave their carpets looking like new.
- Many reviewers appreciated the professionalism and courtesy of the technicians, particularly Chris and Jordan.
- The company's reasonable pricing and good value for the service were also frequently mentioned.
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