Business Details
50+ Years
experience
Emergency
services
Trusted Carpet Cleaning Services in Milwaukee, WI
J & S Carpet Cleaning is a family-owned company that has served Southeastern Wisconsin since 1972. Founded by John Marotta, our legacy of excellence continued when Doug & Jamie Pike acquired the business in 2001, expanding our fleet to five vehicles while maintaining personalized service. Our IICRC-certified technicians deliver a 12-step cleaning process for carpets, upholstery, and tile, backed by a 100% money-back guarantee.We specialize in 24-hour emergency water restoration and pet damage solutions, combining advanced systems with meticulous attention to detail. With tripled revenue since 2001, we remain committed to treating every home as our own, evidenced by our 104 five-star reviews and partnerships with local realtors and designers.
Services
Carpet Cleaning
Upholstery Cleaning
Emergency Restoration
Tile & Grout Cleaning
Pet Odor Removal
Stain Protection
Sanitization
Area Rug Cleaning
Allergy Relief
Commercial Services
Details
- Year established: 1972
Highlights and features
- IICRC-certified technicians with 50+ combined years of experience
- 12-step cleaning process exceeding CRI industry standards
- 24/7 emergency water restoration service available
- 100% money-back satisfaction guarantee
- Family-owned business serving Milwaukee since 1972
Associations and certifications
- IICRC
What people say
100% satisfaction guarantee
Heavy duty fans for drying
Door protector installation
Professional courteous staff
Effective pet stain removal
Services
Carpet Cleaning
Our 12-step process includes pre-inspection, commercial vacuuming, pre-treatment, and hot water extraction. Certified technicians use pH-balanced solutions to remove soil without damaging fibers. Post-cleaning inspection ensures complete satisfaction with results.
Upholstery Cleaning
IICRC-certified specialists perform fabric testing before applying tailored cleaning solutions. The 11-step system gently removes stains from delicate materials while preserving texture and color integrity through controlled extraction techniques.
Emergency Restoration
24/7 response team utilizes thermal imaging and moisture meters to identify hidden water pockets. Industrial drying equipment prevents microbial growth in hardwood floors and structural components during complete restoration processes.
Tile & Grout Cleaning
High-pressure steam cleaning (230F+) with oxygenated hydrogen peroxide removes embedded grime. Non-abrasive methods restore ceramic tile surfaces while optional sealing protects against future staining in kitchens and bathrooms.
Pet Odor Removal
Specialized enzymatic treatments neutralize urine crystals at the source. Multi-layer decontamination addresses padding, subfloors, and affected materials to permanently eliminate persistent pet-related odors in carpets and upholstery.
People
Doug Pike
President
Co-owner with 20+ years managing operations. Oversees service quality and technician training programs. Maintains family commitment to exceptional customer care since acquiring the business in 2001.
Jamie Pike
VP Accounting/Admin
Co-owner responsible for financial operations and client relations. Implements administrative systems that support tripled business growth while maintaining personalized service standards established in 1972.
Lisa Gavre
Office Manager
Coordinates scheduling and client communications. Ensures seamless service delivery across residential and commercial projects through efficient resource management and customer support systems.
Dan Pike
Operations Manager
Manages day-to-day field operations and technician teams. Implements quality control measures for all cleaning and restoration services while maintaining equipment readiness for emergency responses.
Questions
What causes black lines around baseboards on carpets?
Filtration soiling from air passing through carpet edges deposits microscopic particles over time. Regular vacuuming helps prevent buildup in these areas.
Are your cleaning methods safe for families and pets?
We use earth-safe products and certified processes that prioritize safety while maintaining effectiveness for households with children and animals.
Do you guarantee your cleaning results?
Yes, we offer a 100% money-back guarantee if you're not completely satisfied with our cleaning services.
How long does carpet take to dry after cleaning?
Typical drying time ranges from 6-8 hours depending on environmental conditions and airflow in the treated area.
Can pet odors be completely eliminated from carpets?
Our enzymatic treatments neutralize odor sources at multiple layers, though severe cases may require padding replacement for complete elimination.
What cleaning method do you use for carpets?
We primarily use hot water extraction (steam cleaning) as recommended by 96% of carpet manufacturers for optimal soil removal.
