Quality you insist on, service you can depend on!
Our Story
At Carr's Rug Cleaning, we have a rich history of providing exceptional cleaning services to the Knoxville area. Founded by Bob Carr in 1984, our company has been dedicated to delivering quality workmanship and unparalleled customer service. Over the years, we have become the go-to destination for residential and commercial clients seeking expert carpet, area rug, and wood cleaning services.
Our Expertise
With decades of experience, our team of highly trained and certified technicians is equipped to handle even the most complex cleaning challenges. From Oriental and area rug cleaning to carpet cleaning, upholstery cleaning, tile and grout cleaning, natural stone care, and wood floor cleaning, we offer a comprehensive range of services designed to meet the unique needs of your flooring.
Our Commitment to Quality
At Carr's Rug Cleaning, we believe that attention to detail is the key to delivering exceptional results. That's why we take a customized approach to each and every cleaning job, employing the best methods and professional cleaning agents for each specific fabric, stone, or hardwood floor. Whether you're dealing with pet stains, tough odors, or years of dirt and grime buildup, our expert technicians will work tirelessly to ensure that your floors are not only cleaned but also restored to their original glory.
Our Team
At the heart of our company lies a passionate team of professionals dedicated to providing outstanding service and unparalleled expertise. Our owner and founder, Bob Carr, is a certified rug specialist and master textile cleaner with a wealth of knowledge and experience. Our operations manager, Marsha Browning, is a seasoned expert with years of experience in managing the day-to-day operations of the company. Our senior technicians, Jay Carr, Dwayne Lamb, and Randall Gibson, are certified rug specialists with years of experience in cleaning and restoring a wide range of flooring types. And our office manager, Robin Sheldon, is the voice of calm who keeps everything running smoothly.
Why Choose Us?
At Carr's Rug Cleaning, we offer a unique blend of quality service, expertise, and commitment to excellence. Here are just a few reasons why you should choose us:
- Over 35 years of experience in the textile cleaning industry
- Certified rug specialists on staff
- Professionalism and respect shown to all customers
- Meticulous attention to detail in every cleaning job
- Multi-step process for each service to ensure proper cleaning
- Pickup and delivery services offered for your convenience
- Personalized approach to every client and every cleaning job
Expert Cleaning Solutions
At Carr's Rug Cleaning, we understand that every floor is unique, and every cleaning job requires a customized approach. That's why we offer a range of specialized cleaning solutions designed to address specific flooring concerns, such as:
- Oriental and area rug cleaning
- Carpet cleaning
- Upholstery cleaning
- Tile and grout cleaning
- Natural stone care
- Wood floor cleaning
- Fiber protector
- Rug pads
- Sanitizing and allergen control
- Odor solutions
Contact Us
If you're looking for a trusted partner in cleaning and restoring your floors, look no further than Carr's Rug Cleaning. Contact us today to learn more about our services and to schedule your appointment. Call us at (865) 584-2116 or request an appointment online.
Customer Satisfaction
Overall, the customers of Carr's Rug Cleaning are extremely satisfied with the services provided by the company. They praise the responsiveness of the staff, the quality of the work, and the professionalism of the technicians.
Services
Carr's Rug Cleaning offers a range of services, including area rug cleaning, carpet cleaning, and upholstery cleaning. The company has technicians who specialize in cleaning different types of carpets and rugs, including wool, silk, and Persian rugs.
Technicians
The technicians at Carr's Rug Cleaning are highly praised for their professionalism and attention to detail. Customers appreciate the way they work diligently to remove stains and spots, and the care they take to preserve the integrity of the rugs.
Cleanliness
The company's attention to cleanliness is also a major selling point. Customers appreciate the fact that the technicians use specialized equipment and cleaning solutions to remove dirt, dust, and stains without leaving any residue.
Customer Service
The staff at Carr's Rug Cleaning are friendly, courteous, and responsive to customer inquiries. They provide clear estimates and explanations of the cleaning process, and are available to answer questions and address concerns.
Conclusion
Based on the reviews, it is clear that Carr's Rug Cleaning is a reputable and reliable company that provides high-quality services to its customers. The company's attention to detail, professionalism, and commitment to customer satisfaction are just a few of the reasons why customers continue to recommend them to their friends and family.
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