Business Details
33 Years
experience
Your Trusted Residential Cleaning Service in Ann Arbor, MI
Founded in 1993, Welcome Home Ann Arbor has established itself as Ann Arbor's premier residential cleaning service. Our family-owned business combines decades of experience with a commitment to personalized service, employing highly trained professionals who prioritize your home's unique needs. We utilize eco-friendly products and sustainable practices, including microfiber technology that reduces paper and water waste. Our team is bonded, insured, and dedicated to maintaining a supportive workplace, which translates to exceptional service quality. We offer flexible scheduling options, including one-time, weekly, and bi-weekly cleanings, alongside specialized services like move-in/move-out and deep cleaning.Customer satisfaction is guaranteed, with a 24-hour resolution policy for any concerns. Our community involvement includes partnerships with Cleaning for a Reason, providing free cleanings for cancer patients, and supporting local literacy programs. With over 30 years of service, we remain focused on delivering reliable, transparent, and environmentally conscious cleaning solutions tailored to each client.
Services
Residential Cleaning
Weekly Cleaning
Bi-Weekly Cleaning
Deep Cleaning
Move-In Cleaning
Green Cleaning
Gift Certificates
Pet-Friendly Cleaning
Custom Cleaning
Special Occasion Cleaning
Details
- Year established: 1993
Highlights and features
- Family-owned since 1993 with proven residential cleaning expertise
- Eco-friendly products and sustainable cleaning practices
- 100% satisfaction guarantee with every service
- Trained, insured professionals with consistent staffing
- Community-focused through partnerships like Cleaning for a Reason
What people say
5 star rating
Thorough cleaning
Friendly staff
Satisfaction guarantee
Eco-friendly practices
Services
Residential Cleaning
Our comprehensive residential cleaning service covers all standard home areas with customizable attention to specific rooms or tasks. We use eco-friendly products and microfiber technology to ensure thorough, sustainable cleanings. Each visit includes dusting, vacuuming, mopping, bathroom sanitization, and kitchen detailing, with optional add-ons for specialized needs.
Deep Cleaning
This detailed service targets hard-to-reach areas and built-up grime, including appliance interiors, baseboard cleaning, and window tracks. Ideal for seasonal maintenance or preparing homes for special events, our deep cleaning ensures every surface meets our rigorous standards using non-toxic solutions.
Move-In Cleaning
Designed for transitional periods, this service prepares homes for new occupants with comprehensive sanitization of kitchens, bathrooms, and living spaces. We focus on eliminating previous tenant residue while ensuring all surfaces meet health and safety standards using environmentally responsible methods.
Green Cleaning
Our certified eco-friendly service uses plant-based products and reusable materials to minimize environmental impact. This includes microfiber mops that reduce water consumption by 90% and eliminate paper waste, alongside non-toxic disinfectants safe for families and pets.
Custom Cleaning
Clients create personalized cleaning plans specifying frequency, focus areas, and preferred products. Whether prioritizing high-traffic zones or specialized tasks like window cleaning, our flexible approach adapts to individual household requirements while maintaining consistent quality standards.
People
Heather
Manager
With 20 years of experience, Heather transitioned from cleaner to manager due to exceptional customer service skills. Her background in food services and social work enhances her ability to manage client relationships and team dynamics effectively.
Cyndi
Assistant Manager
Bringing Texas cleaning industry expertise, Cyndi oversees daily operations with a focus on problem-solving. Her decade of management experience ensures seamless service delivery while maintaining our commitment to employee welfare and client satisfaction.
Questions
Are your services insured and bonded?
Yes, all our services are fully insured and bonded for your protection against accidental damage.
What cleaning products do you use?
We use Melaleuca natural cleaning products and offer vegan options, avoiding harsh chemicals for safer homes.
Can I request specific cleaning instructions?
Absolutely! We follow your personalized instructions exactly, with 24/7 communication for adjustments or feedback.
What happens if I'm dissatisfied with service?
We guarantee 100% satisfaction - contact us within 24 hours and we'll immediately resolve any issues at no extra cost.
Do you offer gift cleaning services?
Yes, we provide gift certificates for one-time cleanings - perfect for housewarmings, holidays, or special occasions.
