Here for you, every step of the way
A Commitment to Excellence in Cleaning and Restoration Since 1998
Pacific Carpet Cleaning & Restoration (PCCR) is a locally-owned and operated restoration business serving the Santa Rosa community since 1998. We pride ourselves on our fast, courteous, and reliable service, earning a reputation for excellence in the industry.
Our Expertise
With over 25 years of experience, PCCR offers comprehensive cleaning and restoration services for both residential and commercial properties. Our services include:
Carpet Cleaning
- Deep cleaning for carpets of all types, removing dirt, stains, and odors.
- Specialized cleaning solutions for upholstery, restoring furniture to its original beauty.
- Detailed area rug cleaning to preserve the vibrant colors and intricate patterns.
- Comprehensive tile and grout cleaning, eliminating grime and restoring the original shine.
Smoke Cleaning
- Rapid response and treatment to minimize smoke damage and odors.
- Professional extraction and cleaning of smoke-affected materials.
- Specialized deodorization to eliminate lingering smoke smells.
Water Damage & Mold Remediation
- Emergency response services to mitigate water damage and prevent further loss.
- Prompt removal of excess water and drying of affected areas.
- Comprehensive restoration services to minimize damage and restore your property.
Pack-Out & Storage
- Secure packing and storage of your belongings during restoration projects.
- Transportation and secure storage in climate-controlled facilities.
Our Values
At PCCR, we are guided by the following values:
- Integrity: We uphold the highest ethical standards and act with honesty and transparency in all our endeavors.
- Customer Focus: We prioritize client satisfaction by providing personalized attention and responsive communication.
- Quality: We are committed to delivering outstanding results through meticulous attention to detail and top-notch equipment.
- Community: We are proud to be a part of the Sonoma community and actively support local organizations.
Choose PCCR for
- Fast and reliable service
- Experienced and certified technicians
- Transparent communication and clear estimates
- Competitive pricing and insurance coverage
Excellent Service Provided by Pacific
Pacific has been consistently delivering exceptional service, earning the highest ratings from its satisfied customers. The reviews highlight the company's professionalism, responsiveness, and attention to detail.
Responsiveness and Professionalism
All reviewers praised Pacific's quick response to emergencies and their professional demeanor. Shane and Co. were described as "fantastic" and "very responsive, " while Pacific's crew was commended for being "exceptional" and having a "positive atmosphere." The team was also recognized for their ability to communicate effectively and provide regular updates throughout the process.
Quality of Work
Pacific's work quality has been consistently praised by customers. The crews were described as meticulous, thorough, and thorough in their work, ensuring that every step of the process was done correctly. The company's ability to detect and rectify hidden damage, such as mold, was also highlighted.
Personal Touch
Pacific's staff was praised for their kindness, friendliness, and professionalism. Customers appreciated the personal touch provided by the company, with one reviewer noting that the team was "very friendly and kind in everything they had to do."
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