Business Details
27 Years
experience
Emergency
services
Professional Cleaning & Flooring Solutions Charlotte NC
Since 1999, Master Services has been a trusted provider of comprehensive cleaning and flooring solutions in Charlotte, North Carolina, and surrounding areas. As an IICRC-certified company, we combine industry-leading expertise with state-of-the-art equipment to deliver exceptional results for residential and commercial clients. Our team of licensed, insured professionals specializes in carpet and upholstery cleaning, water damage restoration, flooring installation, and HVAC maintenance, prioritizing safety, efficiency, and customer satisfaction. With over two decades of experience, we utilize proven methods like hot water extraction and environmentally friendly cleaning solutions to ensure thorough, residue-free results.Our commitment to transparency is reflected in our no-hidden-fees policy, free estimates, and 100% satisfaction guarantee. Available 24/7 for emergencies, we serve Charlotte, Fort Mill, Gastonia, and 11 additional communities, offering same-day service and personalized consultations. Backed by rigorous technician training and certifications, we maintain a customer-centric approach that avoids high-pressure sales tactics. From red stain removal to hardwood floor installation, our services are designed to enhance property value and client well-being while adhering to the highest industry standards.
Services
Carpet Cleaning
Water Damage Restoration
Flooring Installation
Air Conditioning Repair
Carpet Repair
Upholstery Cleaning
Pressure Washing
Painting Services
HVAC Maintenance
Red Stain Removal
Details
- Year established: 1999
Highlights and features
- We offer 24/7 emergency response for urgent water damage situations
- Our technicians are IICRC-certified in advanced cleaning methodologies
- Licensed and insured with over 24 years of local service experience
- We guarantee satisfaction with no hidden fees or pressure sales tactics
- We serve 12+ communities across North and South Carolina
Associations and certifications
- IICRC
What people say
Best company in Charlotte
Results were amazing
Always on time
Very efficient
Best prices too
Services
Carpet Cleaning
Our truck-mounted steam cleaning system utilizes hot water extraction to remove deep-seated dirt and stains from carpets. Certified by the Carpet and Rug Institute, this method ensures thorough cleaning while preserving carpet longevity. Technicians apply a three-step process including pre-vacuuming, targeted stain treatment, and high-temperature extraction using non-toxic solutions safe for families and pets.
Water Damage Restoration
IICRC-certified professionals employ industrial pumps, moisture detectors, and high-speed air movers to mitigate water damage. Our comprehensive process includes sanitization, dehumidification, and structural drying to prevent mold growth and restore properties to pre-loss condition within 24-48 hours of emergency response.
Flooring Installation
We offer full-service flooring solutions for hardwood, laminate, vinyl, ceramic tile, and carpet. Our licensed technicians handle complete removal of existing materials, subfloor preparation, and precision installation with manufacturer warranty support. Free in-home consultations include sample presentations and project timeline estimates.
Air Conditioning Repair
Our 23-point heating and 18-point AC maintenance checks ensure optimal HVAC performance. Services include refrigerant level testing, coil cleaning, electrical connection tightening, and airflow measurement. We service all major brands of commercial HVAC systems, furnaces, and heat pumps with emergency repair availability.
Carpet Repair
Specialized repairs address burns, pet damage, and seam separations using donor carpet patches and thermoplastic tape. Technicians perform power stretching to eliminate ripples and install new tack strips for secure carpet reinstallation. Services extend carpet lifespan while maintaining aesthetic integrity in residential and commercial spaces.
Questions
What cleaning services do you offer?
We provide carpet cleaning, upholstery cleaning, water damage restoration, red stain removal, and HVAC maintenance services for residential and commercial properties.
Are you available for emergency situations?
Yes, we offer 24/7 emergency response for urgent water damage and HVAC issues with same-day service availability.
What flooring options do you install?
We specialize in hardwood, laminate, vinyl, ceramic tile, and carpet installation with free estimates and professional consultation.
Do you service both homes and businesses?
Yes, we provide commercial HVAC maintenance and residential flooring solutions with licensed, insured technicians across 12+ communities.
What payment methods do you accept?
We accept PayPal, MasterCard, and Visa for all services including emergency repairs and scheduled maintenance.
