"Restoring the art you walk on" - KC Rug Cleaning & Repair
At KC Rug Cleaning & Repair, we take pride in being a group of rug lovers who specialize in cleaning and restoring beautiful, hand-made rugs. With a focus on providing exceptional customer service, we are dedicated to treating every rug with the utmost care and attention to detail. Our team of experts is comprised of individuals who are passionate about rugs and have spent years honing their skills to ensure that every rug that comes to us receives the highest level of care.
Our Story
Our company was founded by two friends, Michael and Travis, who met in a rug cleaning education course in Nashville, Tennessee. Despite living in the same city, they had never met until that fateful day. Their chance encounter led to a strong friendship and a shared vision to start a business together. With Michael's sales expertise and Travis's technical skills, they were the perfect pair to launch a rug cleaning and repair company that would prioritize customer service and quality.
Our Journey
From humble beginnings, Kansas City Rug Cleaning & Repair has grown into a reputable company with a state-of-the-art facility on 151st Terrace. Over the years, we have honed our skills through extensive training and mentorship from some of the most well-known and respected rug washers in the country. We continue to update our knowledge and techniques to ensure that our services remain at the highest standards.
Our Expertise
We specialize in cleaning and restoring hand-made rugs, including Oriental, silk, needlepoints, saddlebags, shag rugs, synthetic rugs, and viscose, among others. Our immersion rug-washing system is safe and gentle, utilizing a chemical-free formula that is gentle on even the most delicate rug fibers. We also offer rug repair services, including dye bleeding control and pet urine odor removal.
Our Commitment
At Kansas City Rug Cleaning & Repair, we are committed to providing exceptional service, ensuring the safety and well-being of every rug that comes to us. We understand the value and sentimental attachment that our customers have to their rugs, and we take every precaution to ensure their rugs are handled with care from pick-up to drop-off. Our team is dedicated to delivering the highest level of quality and service, and we are proud to be a trusted name in the rug cleaning and repair industry.
Overall Experience
Reviewers were extremely satisfied with the services provided by Kansas City Rug Cleaning and Repair. They praised the company for their professional and friendly staff, excellent communication, and high-quality work.
Quality of Work
The company received rave reviews for their cleaning and repair services. Reviewers noted that their rugs looked like new after the cleaning process, and the repairs were done expertly. The company's attention to detail and ability to restore rugs to their original condition were particularly impressive.
Customer Service
Kansas City Rug Cleaning and Repair was commended for their excellent customer service. Reviewers appreciated the company's prompt responses to their questions and concerns, and the staff's friendly and professional demeanor.
Convenience
The company's pickup and delivery service was a big plus for many reviewers. They appreciated the convenience of not having to worry about transporting their rugs to and from the cleaning facility.
Value
Reviewers felt that the company provided excellent value for the price. They were happy with the affordability of the services and the quality of work provided.
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