At Craig's Cleaners, we believe that work isn't just a job - it's an art form. With over a decade of experience in the dry cleaning and laundry industry, we pride ourselves on providing high-quality services to the Tri-Cities TN region. Our mission is to provide exceptional customer service, attention to detail, and a commitment to environmental sustainability.
Our Services
We specialize in a wide range of services, including:
- Quality Dry Cleaning: Our eco-friendly dry cleaning process ensures that your garments receive the best possible care. From suits to dresses, we clean and preserve your clothing to keep it looking its best.
- Wash & Fold: Our laundry service provides a convenient and reliable way to keep your laundry fresh and clean. We wash, dry, and neatly fold your garments with care, using the best practices to ensure your clothes look their best.
- Laundry Pickup & Delivery: We offer free express pickup and delivery in the Tri-Cities TN region, making it easy to get your laundry done without the hassle of going out.
- Household Item Cleaning: We safely dry clean and launder curtains, drapes, comforters, bedding, and more, providing a convenient and reliable cleaning solution for your household items.
Our Story
Craig's Cleaners was founded by Eric and Tina, natives of the Bristol area, who took over the business in 2009. With a commitment to environmental sustainability, we switched to using only eco-friendly processes, ensuring that our services not only provide exceptional quality but also benefit the environment.
As a family-owned and operated business, we prioritize customer service, transparency, and community involvement. Our team goes above and beyond to cater to each project's specific needs, ensuring that our customers receive the highest level of service.
Get in Touch
If you have any questions, comments, or requests, feel free to reach out to us. We'd love to hear from you and provide you with the best possible service.
Overall Experience
The majority of customers have had a positive experience with this dry cleaner, praising their exceptional service, friendly staff, and attention to detail.
Positive Aspects
- Customer Service: Many customers appreciate the friendly and pleasant staff, with some even feeling like they're treated like family.
- Attention to Detail: The dry cleaner's attention to detail and ability to remove tough stains have impressed several customers.
- Convenience: The delivery service and reasonable prices have also been highlighted as positives.
Negative Aspects
- Honesty and Reliability: A few customers have expressed concerns about the dry cleaner's honesty and reliability, citing issues with returned items and poor customer service.
- Pricing: Some customers have found the prices to be steep, particularly for single items.
- Quality of Work: A few customers have been disappointed with the quality of work, citing unremoved stains and poor cleaning jobs.
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