Business Details
34 Years
experience
Emergency
services
Trusted Damage Restoration Services in Roswell, NM
Pro Steamer Cleaning and Restoration has served Roswell, New Mexico, and surrounding areas since 1992, providing comprehensive cleaning and restoration services. Founded by Victor Ruiz and his family, the company prioritizes creating a healthy environment for homes and businesses through water damage restoration, mold remediation, fire and smoke damage cleanup, and deep cleaning services. All technicians are IICRC-certified, ensuring industry-standard expertise and reliability. The company emphasizes transparency, offering honest pricing with no hidden costs or sales pitches. Pro Steamer guarantees 100% customer satisfaction, promising re-cleaning or refunds if expectations are unmet.Their 24/7 emergency response ensures rapid assistance for urgent situations, and they work directly with insurance providers to streamline claims. With over 30 years of experience, Pro Steamer combines advanced equipment, eco-friendly solutions, and a commitment to thoroughness, ensuring every inch of a property is restored to its pre-damage condition. The team conducts full background checks, prioritizing client safety and trust. From initial assessment to final inspection, Pro Steamer focuses on minimizing disruption while delivering lasting results. Their services extend to residential and commercial properties, addressing everything from minor stains to large-scale disasters.
Services
Water Damage Restoration
Mold Remediation
Fire Damage Cleanup
Carpet Cleaning
Tile & Grout Cleaning
Air Duct Cleaning
Sanitizing
Area Rug Cleaning
Upholstery Cleaning
Disaster Cleanup
Details
- Year established: 1992
Highlights and features
- 24/7 emergency response for urgent restoration needs
- IICRC-certified technicians with industry-standard expertise
- Honest pricing with no hidden costs or sales pitches
- Prompt scheduling and exact appointment times guaranteed
- Thorough cleaning with a 100% satisfaction guarantee
Associations and certifications
- IICRC
What people say
Stains removed
House smells clean
Rapid response
Great communications
Carpet looks amazing
Services
Water Damage Restoration
Pro Steamer provides 24/7 water damage restoration, using advanced equipment to extract water, dry structures, and prevent mold. Services include emergency response, structural drying, and insurance coordination. The team prioritizes rapid action to minimize property damage and health risks.
Mold Remediation
Certified technicians perform mold inspections, containment, and removal using HEPA filtration and eco-friendly treatments. Services address moisture sources to prevent recurrence, ensuring safe, healthy environments for residential and commercial properties.
Fire Damage Cleanup
Pro Steamer handles fire and smoke damage restoration, including soot removal, odor elimination, and structural repairs. Advanced deodorization techniques and 24/7 emergency service ensure properties are restored to pre-loss conditions.
Carpet Cleaning
Professional carpet cleaning uses steam extraction and eco-friendly solutions to remove dirt, allergens, and stains. Services include stain removal, odor elimination, and pet accident treatment, with a 100% satisfaction guarantee.
Tile & Grout Cleaning
Tile and grout cleaning removes grime and stains with specialized treatments. Services include sealing to prevent future damage, suitable for residential and commercial spaces, ensuring long-lasting cleanliness and appearance.
People
Victor Ruiz
Owner
Victor Ruiz founded Pro Steamer in 1992, bringing over 30 years of experience in cleaning and restoration. He leads a family-owned team committed to customer satisfaction and industry excellence through IICRC-certified practices.
Questions
What should I do immediately after water damage occurs?
Shut off the water source if possible, remove valuables, and call Pro Steamer for immediate assistance.
How soon should water damage be addressed?
Within 24–48 hours to prevent mold growth and structural issues. Pro Steamer responds 24/7 for emergencies.
Will my insurance cover water damage restoration?
Most policies cover sudden water damage. Pro Steamer assists with documentation and insurance claims.
Can you remove all stains from carpets?
Most stains are removable, but success depends on the stain type, carpet material, and duration.
Do you offer same-day carpet cleaning?
Yes, Pro Steamer provides same-day services for urgent carpet cleaning needs.
How often should tile and grout be professionally cleaned?
Every 12–18 months, depending on foot traffic and moisture exposure.
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