Experience great old-fashioned customer service with a smile!
At Smitty's Cleaners, we take pride in being a small hometown family-owned and operated business that has been serving the Fayetteville area for over 50 years. Our commitment to providing unparalleled services for your garments and household items has made us the go-to cleaner for the community. With four convenient locations, we offer same-day service, ensuring that you can get back to your daily routine without any hassle.
Our Services
Our team of experts takes pride in offering a wide range of services, including same-day cleaning, alterations and repairs, expert stain removal, drapery cleaning, suede and leather cleaning, wedding gown cleaning and preservation, restoration and cleaning of smoke and fire damaged garments, and wash and fold service. Whether you need a simple cleaning or a more complex restoration, we have got you covered.
Our Commitment to Excellence
At Smitty's Cleaners, we are dedicated to providing exceptional customer service and ensuring that every garment that leaves our store meets the highest standards of quality. Our team of experts is committed to delivering unparalleled service, and we pride ourselves on being honest and trustworthy. We understand the importance of your garments, and we take every precaution to ensure that they are treated with care and respect.
Our History
Smitty's Cleaners has been a staple in the Fayetteville community for over 50 years. Since Mrs. Bang purchased the business in 2007, we have continued to grow and expand our services, while maintaining our commitment to quality and customer satisfaction. Today, we employ over 25 employees who share our passion for providing exceptional service and workmanship.
Pricing and Service
The reviewers praised the price of the dry cleaning service, with one reviewer giving a 4-star rating and stating that it was a "pretty good price" for dry cleaning. They also appreciated the convenience of the location, with one reviewer mentioning that it was a convenient spot for them.
Pressing and Alterations
However, one reviewer had a complaint about the pressing service. Trisha Parker Truelove gave the service a 5-star rating, but mentioned that she had difficulty getting items pressed that didn't need cleaning. She explained that she had a young lady who ran her errands and asked the employee to press some items for her, but was told that they couldn't press new items unless they were cleaned or dried first. She found this odd, especially since one of the items was a new coat.
Summary of Issues
The main issue raised by one reviewer was the difficulty in getting items pressed that didn't need cleaning. The reviewer felt that the business could improve by being more accommodating to customers who simply need items pressed, rather than insisting on cleaning or drying them first.
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