Williams Carpet Care is a family-owned professional cleaning service based in Fayetteville, NC. Since our inception in 1998, we have been dedicated to providing the greater area with top-notch residential and commercial cleaning services for carpets, tiles, and upholstery. With a remarkable reputation built on outstanding service, professional execution, and genuine care for our customers, we have become the go-to choice for countless families and businesses in the region.
Our commitment to quality work, competitive pricing, and exceptional customer service has set us apart from the competition. As a family-owned business, we understand the importance of a clean, comfortable space for your loved ones and clients alike. Our skilled professionals cater to all job sizes, never subcontract, and utilize our own truck-mounted equipment to handle even the most stubborn stains and high-traffic areas.
At Williams Carpet Care, we consider our customers part of our extended family. We strive to exceed your expectations by providing personalized service, meticulous attention to detail, and fostering strong relationships built on trust, respect, and dedication to our craft. Our community-focused ethos ensures rapid, efficient response times without compromising the quality of our work.
Services Offered
- Air Duct Cleaning: Improve your home's indoor air quality by removing dust, allergens, and other contaminants from your air ducts.
- Carpet Repairs: Restore your carpets to their original condition with our expert repair services, including patching, re-stretching, and seam repairs.
- Carpets & Rugs: Our professional cleaning services will remove dirt, stains, and allergens, leaving your carpets and rugs looking and feeling fresh and clean.
- Carpet Stretching: Prevent wrinkles, buckles, and trip hazards with our carpet stretching services, ensuring a smooth, even surface.
- Dryer Vent Cleaning: Reduce the risk of fire and improve dryer efficiency with our thorough dryer vent cleaning services.
- Odor Treatment: Eliminate stubborn odors from your carpets, upholstery, and other surfaces with our professional odor treatment services.
- Oriental Rugs: Protect your investment with our gentle, yet effective cleaning services specifically designed for delicate oriental rugs.
- Pet Odors & Stains: Our pet-friendly cleaning solutions and expertise will tackle even the most persistent pet odors and stains.
- Tile & Grout Cleaning: Restore the natural beauty of your tile and grout surfaces with our deep cleaning services.
- Upholstery Cleaning: Keep your furniture looking like new with our professional upholstery cleaning services.
Locations
We proudly serve North Carolina's Sandhills area, including the following counties:
- Cumberland
- Hoke
- Moore
- Harnett
- Lee
- Chatham
- Wake
- Johnston
Our skilled professionals are dedicated to providing top-notch carpet and upholstery services for both residential and commercial customers in these regions. Request a free quote today and experience why we are the go-to choice for satisfied customers in the Southeastern North Carolina area.
At Williams Carpet Care, your home is our priority. Let us help you create a fresher, cleaner, and healthier environment for you and your loved ones. Contact us today for a free quote and discover the difference our family-owned business can make in your home or business.
Customer Service Issues
Several customers have expressed disappointment with the customer service provided by Williams Carpet Care. Daysha Scruggs reported a horrific experience with the customer service team, who failed to respond promptly to her requests for a quote and took over a month to return a call. She eventually had to contact a different company to resolve her issue.
Exceptional Service
On the other hand, many customers have praised the exceptional service provided by Williams Carpet Care. Ashley Sides, Harold Bennett Iii, Taylor Locklear, Phu Tran, Valerie Johnson, Sarah Rogers, Amber Nash, Joyce Erika Flores, Cj D., Glamormess Alston, and Britney B. all gave top-rated reviews, praising the professionalism, punctuality, and quality of work of their technicians, including Josh, Gerardo, Calton, Raul, Kelvin, and John. Customers appreciated the friendly and courteous service, as well as the attention to detail and follow-up calls to ensure satisfaction.
Disappointing Experience with Repair
One customer, Ricki Marie Sidorov, had a mixed experience. Although she was satisfied with the repair work done on her carpet, she was disappointed with the way the company handled a subsequent repair request, which was handled poorly by Jessica Dean.
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