Business Details
28 Years
experience
Professional Carpet & Upholstery Cleaning Services in Fayetteville, NC
Williams Carpet Care has been a trusted name in professional carpet and upholstery cleaning since 1998. Founded by Fayetteville natives Stuart and Teri Williams, our family-owned business combines decades of hands-on experience with advanced truck-mounted equipment to deliver exceptional results for residential and commercial clients. We specialize in hot water extraction, odor treatment, and IICRC-certified oriental rug cleaning, prioritizing eco-friendly solutions and personalized service.Our commitment to quality is reflected in our 100% satisfaction guarantee, rapid response times, and deep community roots in Southeastern North Carolina. With two local locations in Fayetteville and Southern Pines, we serve Cumberland, Hoke, Moore, and surrounding counties, ensuring every client receives the care and attention we'd expect for our own families.
Services
Air Duct Cleaning
Carpet Repairs
Carpet Stretching
Dryer Vent Cleaning
Odor Treatment
Oriental Rugs
Upholstery Cleaning
Details
- Year established: 1998
Highlights and features
- Family-owned since 1998 with deep local expertise in Southeastern North Carolina
- IICRC-certified technicians for specialized oriental rug cleaning
- Eco-friendly Green Cleaning System approved by Carpet and Rug Institute
- 24-hour stain removal guidance for urgent carpet care needs
- 100% satisfaction guarantee with no subcontracting of work
Associations and certifications
- Institute of Inspection, Cleaning and Restoration Certification (IICRC)
Services
Carpet Cleaning
Our hot water extraction method removes deep-seated dirt and stains using truck-mounted equipment. Technicians perform pre-inspection to determine optimal cleaning solutions, ensuring residue-free results with 6-24 hour drying times. We guarantee complete satisfaction with every residential and commercial cleaning service.
Oriental Rug Cleaning
IICRC-certified specialists provide multi-step cleaning for oriental rugs, including dust removal, pH-balanced washing, and odor elimination. Rugs are transported to our facility for deep cleaning and returned with grooming and protective treatments to maintain their value and appearance.
Pet Stain Removal
Enzymatic cleaners break down urine crystals and eliminate odors at the source. Our two-phase treatment combines steam cleaning with specialized solutions to address both visible stains and lingering smells, with follow-up options for persistent pet-related damage.
Carpet Stretching
Professional re-stretching removes wrinkles and lumps using specialized tack strips and power stretchers. This service restores carpet appearance while eliminating tripping hazards, performed by experienced technicians who understand various carpet materials and installation requirements.
Upholstery Cleaning
Steam and dry cleaning methods remove allergens and dirt from wool, cotton, and synthetic fabrics. Non-toxic solutions ensure safety for families while extending furniture lifespan. Technicians assess material compatibility before treatment to maintain fabric integrity.
Questions
What cleaning services do you offer?
We provide carpet cleaning, upholstery cleaning, oriental rug cleaning, air duct cleaning, and specialized treatments for pet stains and odors.
Do you use eco-friendly cleaning products?
Yes, our Green Cleaning System is biodegradable, non-toxic, and approved by the Carpet and Rug Institute for safe, effective cleaning.
How should I prepare for carpet cleaning?
Vacuum floors, move small items, and keep pets/children away from treatment areas. Ceiling fans should run at 71°F for faster drying.
How long does carpet drying take?
Drying times range from 6-24 hours depending on humidity, carpet type, and airflow. We recommend keeping furniture off carpets until fully dry.
Do you guarantee stain removal?
Most stains respond to our treatments, but some permanent dyes or aged stains may not fully lift despite our best efforts and advanced techniques.
What payment methods do you accept?
We accept cash, money orders, checks, and credit/debit cards for all services, excluding personal checks for move-out appointments.
