Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for Cleaning Services in Fayetteville
Founded in 2004, New Again Carpet Cleaning is a Service-Disabled Veteran-Owned Small Business (SDVOSB) owned by husband-and-wife team Jeffrey and Lisa Houghton. Our team holds Institute of Inspection Cleaning and Restoration Certification (IICRC) and undergoes ongoing training through the Cleaning Management Institute (CMI), ensuring adherence to industry standards. We prioritize safety compliance with OSHA regulations and use eco-friendly cleaning products that protect both clients and the environment. Recognized as Associate of the Year 2006 by the Cumberland County Apartment Association and voted Best Carpet Cleaning Company in 2011 by the US Chambers of Commerce, we maintain accreditation from the Better Business Bureau.Our services include carpet cleaning, interior painting, and residential/commercial cleaning, supported by a satisfaction guarantee and 24-hour emergency response. We serve Fayetteville and surrounding areas, emphasizing transparency, reliability, and community engagement through membership in the Fayetteville Chamber of Commerce.
Services
Carpet Cleaning
Interior Painting
Residential Cleaning
Commercial Cleaning
Air Duct Cleaning
Upholstery Cleaning
Emergency Water Extraction
Floor & Tile Cleaning
Stripping & Waxing
Move-In/Out Cleaning
Details
- Year established: 2004
Highlights and features
- We are IICRC-certified with ongoing staff training for industry-standard results.
- Our eco-friendly products ensure safety for families, pets, and the environment.
- We offer 24-hour emergency service for urgent cleaning needs.
- Our satisfaction guarantee ensures re-cleaning at no extra cost if needed.
- Veteran-owned business with 20+ years of local service expertise.
Associations and certifications
- IICRC
- Better Business Bureau
- SDVOSB
Services
Carpet Cleaning
Our professional carpet cleaning uses hot water extraction and eco-friendly solutions to remove deep-seated dirt, stains, and allergens. IICRC-certified technicians ensure thorough cleaning that extends carpet lifespan while maintaining indoor air quality. Ideal for residential and commercial properties seeking improved hygiene and appearance.
Interior Painting
We provide interior painting using low-VOC, lead-free Sherwin Williams products for safe, durable finishes. Our experts handle surface preparation, color matching, and precise application for residential and commercial spaces. Services include trim, wall, and multi-color projects with attention to detail.
Residential Cleaning
Our residential cleaning covers carpets, upholstery, air ducts, and hard surfaces using non-toxic products. Services include move-in/out cleaning, disinfectant fogging, and maintenance packages tailored to household needs. Pet-safe options available for families.
Commercial Cleaning
Designed for businesses requiring regular maintenance, our commercial cleaning includes carpets, floors, restrooms, and high-traffic areas. We offer flexible scheduling and customized plans to minimize disruption while maintaining professional environments for offices, retail spaces, and facilities.
Air Duct Cleaning
Professional air duct cleaning removes dust, allergens, and contaminants from HVAC systems using specialized equipment. This service improves indoor air quality and system efficiency for homes and businesses, particularly beneficial for allergy sufferers and post-renovation spaces.
People
Jeffrey Houghton
Co-Owner
Jeffrey Houghton co-founded New Again Carpet Cleaning in 2004. As a service-disabled veteran, he brings leadership experience and a commitment to excellence, overseeing daily operations and client relations while ensuring adherence to industry standards.
Lisa Houghton
Co-Owner
Lisa Houghton co-owns New Again Carpet Cleaning with her husband Jeffrey. She focuses on staff training, safety compliance, and community engagement, leveraging her management expertise to maintain the company's reputation for professionalism and reliability.
Questions
What services does New Again Carpet Cleaning offer?
We provide carpet cleaning, interior painting, residential/commercial cleaning, air duct cleaning, upholstery cleaning, and emergency water extraction services in Fayetteville and surrounding areas.
How often should carpets be professionally cleaned?
Most homes require cleaning every 12-18 months, though high-traffic areas or pet households may need more frequent service to maintain hygiene and extend carpet lifespan.
Are your cleaning products safe for children and pets?
Yes, we use non-toxic, eco-friendly products that are safe for families and pets, including pet-safe disinfectant fogging treatments approved by the CDC for COVID-19 surface protection.
Do you offer free estimates?
Yes, we provide free estimates for all services. Contact us at 910-867-9265 to schedule a consultation and receive a detailed quote tailored to your needs.
What certifications does your team hold?
Our technicians are IICRC-certified with ongoing training through the Cleaning Management Institute, ensuring compliance with OSHA safety standards and industry best practices for professional cleaning services.
How can I schedule an appointment?
Book online through our scheduling system or call 910-867-9265 for 24-hour emergency service. We offer flexible scheduling options to accommodate residential and commercial client availability.
