Cleaning Your Home, Safeguarding Your Health
At New Again Carpet Cleaning, we understand that a clean and healthy environment is crucial for both residential and commercial spaces. Our family-owned and operated business has been serving the Fayetteville area since 2004, providing top-notch cleaning services to our customers. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we take pride in our commitment to delivering exceptional services, utilizing eco-friendly chemicals, and prioritizing the well-being of our employees and customers.
Our Services
With a vast range of services under our belt, we cater to both residential and commercial clients. Our services include:
- Residential Carpet Cleaning: From deep-seated stains to thorough cleaning, we provide meticulously cleaned carpets that leave your home looking brand new.
- Commercial Carpet Cleaning: Whether you're a business owner, property manager, or facility administrator, our expert team is equipped to tackle even the most challenging cleaning tasks.
- Interior Painting: Enhance the aesthetic of your space with our high-quality painting services.
- Fire Restoration: We specialize in restoring fire-damaged properties to their former glory.
- Air Duct Cleaning: Clean and maintain your air ducts for improved indoor air quality and reduced energy bills.
- Janitorial Services: Trust our experienced team for thorough, eco-friendly cleaning services that meet the highest standards.
What Sets Us Apart
At New Again Carpet Cleaning, we stand out from the competition with our:
- Institute of Inspection Cleaning and Restoration Certification (IICRC)-certified technicians
- Weekly safety procedures compliance with OSHA regulations
- Comfortable, professional uniforms and name badges
- Earth-friendly chemicals and equipment
- Flexibility in scheduling and customized services
- Commitment to honesty, reliability, and customer satisfaction
Industry Recognition
Our achievements include:
- Associate of the Year 2006, Cumberland County Apartment Association (CCAA)
- Best Carpet Cleaning Company, Greater Fayetteville Area, 2011, US Chamber of Commerce
- A+ rating from the Better Business Bureau (BBB)
- Full licenses and insurance coverage
Get in Touch
At New Again Carpet Cleaning, we strive to build lasting relationships with our clients. Reach out to us at (910) 867-9265 to schedule a consultation or learn more about our services.
Cleaning Services
Satisfied Customers
Many customers have had positive experiences with New Again, praising their professionalism, timeliness, and quality of work. Several reviewers mentioned the owner, Jeff, and his crew, who were described as trustworthy, relaxed, and easy to work with. The company's responsiveness and ability to update customers on progress were also highlighted.
Carpet Cleaning
The majority of reviewers were pleased with the carpet cleaning services, mentioning that their carpets looked and smelled great after the cleaning. Some reviewers appreciated the affordable prices, ease of booking, and the fact that the company didn't pressure them to use their services.
Professionalism and Customer Service
Several reviewers praised the company's professionalism, mentioning that the cleaners were early, courteous, and did an excellent job. One reviewer appreciated the company's attention to detail, as they even took brochures to hand out to their friends and family.
Recommendations
Many reviewers highly recommended New Again, stating that they would use the company again and would recommend them to friends and family.
Negative Experiences
Disappointing Experiences
A few reviewers had negative experiences with New Again, citing issues with the quality of work, communication, and reliability. Some reviewers mentioned that the company didn't show up for scheduled appointments, didn't answer phone calls, or didn't provide adequate explanations for poor service.
Communication Issues
A couple of reviewers expressed frustration with the company's communication, stating that they didn't receive updates on the status of their appointments or were not informed of changes to the schedule.
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